PAMELA AGNEW
SALES DIRECTOR
Ceres, CA 209-***-****
*********@*****.***
PROFILE
Versatile and results-driven executive with expertise in all facets of sales, operations, customer service, revenue generation, and logistics coordination. Exceptional ability to translate client requirements into tangible solutions, while effectively optimizing profits. Well-versed in inventory control and vendor relations. Keen aptitude in generating leads, prospecting, and client retention Articulate communicator, engaging presenter, and champion of building cross-functional teams.
AREAS OF EXPERTISE
Consultative Sales Management
Customer Service & Retention
Operational & Change Management
Data Analytics / KPIs / Performance
Cross-Functional Team Leadership
Revenue Generation & Growth Positioning
Client / Stakeholder / Vendor Relations
Lead Generation & Client Prospecting
Issue Identification & Resolution
Continuous Process Improvements
Market Data & Competitive Intelligence
Supervision / Training / Mentorship
Logistics Coordination & Inventory Control
TECHNICAL PROFICIENCIES
MS Office Suite
AS400
FIS
Salesforce
Google Suite
PROFESSIONAL EXPERIENCE
RYDER TRANSPORTATION – Stockton, CA 2010 – Present
Rental Sales Representative
Proactive leader of rental sales, check-in/out procedures, daily operations, lease accounts, and replacements units. Ensure operability of all equipment, document and maintain all records, and issue corrective and preventative maintenance as needed. Interface with clients, vendors, shops, and insurance companies. Streamline data reports spanning five departments and across multiple platforms.
Led, equipped, and empowered 25+ cross-functional personnel.
Optimized a client portfolio of 1K+ accounts worth $30M+.
Boosted commercial sales by 18%. Retained and grew customer accounts by 23%.
Executed 200+ marketing calls per month. Achieved a 20% conversion rate (average). Recognized as a high-performing representative in the Top 5% for conversions.
SELL THROUGH SERVICES – Ceres, CA 2008
Territory Manager
Primary overseer of territory sales, development, and management. Positioned and placed marketing collateral to remain current with corporate quality standards and engage customers for sales. Scheduled and delegated tasks to staff and secured coverage. Prepared, verified, and submitted reports on time. Enhanced communication with customers, stakeholders, senior managers, and C-Level leaders.
Provided oversight of inventory, scanning, credits, and product downloads for 103 store locations. Spearheaded asset management worth more than $1M+.
Directed, motivated, and mentored 10 cross-functional staff.
Outperformed target quotas ahead of schedule by 3 months.
Leveraged cross-selling and up-selling techniques to bolster district sales by 70%.
PENSKE TRUCK RENTAL – San Francisco, CA 2001 – 2007
Assistant District Manager
Dynamic director of district sales, agent development, logistics coordination, and profit initiatives. Recruited, screened, and selected well-qualified drivers. Scheduled drivers to transport equipment, while guaranteeing quality and timely deliverables.
Catapulted sales by 59% in the household, commercial, and leasing departments.
Propelled Agent Sales by up to 30%.
Supervised 26 agent locations and 6 counter, coaching 70+ agents to grow revenues.
ADDITIONAL EXPERIENCE
Account Executive, NCM DIRECT DELIVERY – Oakland, CA
Territory Manager & National Trainer, REPS LTD – Modesto, CA