SINGIAN, CHARMINE C.

Barsha Heights, Dubai, UAE

Mobile Number: 055*******

Email Address : adf2i3@r.postjobfree.com

EXECUTIVE SUMMARY

More than 7 years UAE Experience covering Human Resource & Administrative role with a record proven of productivity, quality and integrity. Professionally, I am multi-tasker, trustworthy, competent and hardworking person. I can work under pressure without sacrificing productivity and efficiency. I promote empowerment, team work, dedication, sense of responsibility and reliability. I am a results-driven person with a strong analytical skill, good problem solver, detail oriented and well organized. I practice maximizing my time especially the working period given to me daily as an employee. I plan what is needed to be done and how to do it to enable me to accomplish a given project or job. Personally, I can deal well with different kinds of people from all walks of life. I have a positive disposition to face in life in an optimistic way PROFESSIONAL BACKGROUND:

Mobile Technologies FZ LLC

Dubai, UAE

Dec. 2018- May 2020

A. Administrative Executive/ HR

• Handling and filing all employee files, ie, copy of passport and visa

• Process the all the documents needed by our new employees i.e, visa, medical appointment, Tecom Card and Emirates I’d.

• Process/ collecting their passport to the immigration office whenever they apply for a visa to a different country.

• Book and issue flight tickets for our employees, especially with our Managing directors, ensure that they will have their requested flights. Make sure that all the documents they need will be complete whenever they are required to travel for business trip.

• Handles inquiry of our employees in Dubai and in other branches (Thailand, Nigeria and Bahrain) with regards to their flight and hotel bookings for their Business trip

• Handle office and pantry supplies.

• Update our office assets, and ensure that every asset is in good working condition

• Handles attendance/ time sheet, help with the preparation of monthly expenses.

• Personally, checks the reimbursement details they applied in the system before the CEO approves. • Handles the quotation being sent to the client and coordinating with accounts for approval

• Handling the travel agents (old and new) for our needs in hotel and flight booking. B. Personal Assistant

• Making sure that the hotel and flights are booked according to the CEO’s preference

• Sending his personal car to garage

• Checking and handling all the receipts (personal and company expense) of the CEO, making sure that it is all coordinated with the accounts

• Making schedule for his meetings and international flights C. Office Manager

• Arranging and receiving the courier.

• Making sure that the office is well maintained.

• Coordinating with TECOM office for office needs (Pest Control, announcements)

• Handling Official announcement to the staff with regards to holidays. Kifaf General Trading LLC

Dubai, UAE

July 2017- Dec 2018

A. HR

• Maintain and update personal file of all employees ie physical and electronic files

• Filing of Leave application, clearance and Joining Report

• Making sure that all clearance report are signed before releasing the passport for all employees going on leave or leaving the company ( termination/ resignation)

• Maintain the passport location file

• Releasing the passport to the employees who’s going on leave

• Coordinate with the broker for all related Medical insurance issues, ie claims, deletion and adding of members or dependents

• Coordinating with the travel agency for employees who wants to book their ticket for their leaves

• Coordinate with ubitech solutions for any issue related to ubiHRM software

• Prepare Declaration files for all old and new employees, ie Non-Compete, NDA, Criminal Form Act, Consent Forms

• Give induction to all new employees about the policy of the company and the use of ubiHRM software

• Coordinate with the PRO in timely manner for the update of visa of the new employee or for those employees who left the company

• Responds to all queries of employees regarding HR request.

• Track the probation of the new employees by reminding the line manager of the Evaluation forms that needs to be filled out.

• Making sure to update the ubiHRM software of the leaves of the employees and other related like compensation

(LTA) for the previous month

D. RECRUITMENT

• Maintaining excel file for all the candidates for the recruitment process

• Organize interview for the current related open position in the company

• Support for interviewing the candidates for internal recruitment

• Update the hiring manager of the status of the recruitment process E. ADMINISTRATIVE

• Arrange meetings to employees with HR Related

• Manage the reception and assist the visitors

Lace Ladies Beauty Salon

Dubai,UAE

Aug. 2016- July 2017

A. SALON MANAGER/ HR / INVESTOR

• Keeping a strong client base and ensuring customer satisfaction. As a salon manager, talking to clients with a friendly tone and engaging them in conversation is essential.

• Ensuring the facilities are well-maintained at all times. Establishing policies for the staff and salon operations. Making sure that the staff are organizing their workspace and discard trash every after the client of the end of the shift.

• Responsible for hiring, processing staff visa, making contracts and supervising staff. Ensuring that the employees dress according to salon standards, and they conduct themselves professionally and follow salon rules. Keeping track of their attendance (i.e. absences, tardiness)

• Keeping financial records, making deposits, issue payroll, paying vendors and ensuring the salon invoices are paid.

• Keeping inventory of the product lines is a must to ensure that the styling products and other cosmetics are always available for the clients purchase. This also helps to see which product are fast moving and what products are need to be restocked.

Samsung SDSME and Africa Dubai, UAE

June 2013- May 2015

A. ADMINISTRATIVE AND HR ASSISTANT/ PRO/ PA

• Handling and filing all employee files, ie, copy of passport and visa

• Process the all the documents needed by our new employees i.e, visa, medical appointment, Tecom Card and Emirates I’d.

• Process/ collecting their passport to the immigration office whenever they apply for a visa to a different country.

• Book and issue flight tickets for our employees, especially with our Managing directors, ensure that they will have their requested flights. Make sure that all the documents they need will be complete whenever they are required to travel for business trip.

• Handles inquiry with regards to their flight bookings and schedules

• Handle office supplies, and make sure that every employee on our department has a complete office supplies.

• Update our office assets, and ensure that every asset is in good working condition.

• Communicate with our suppliers with regards to our quotation request for the department needs.

• Make a Purchase Order for our request and send it across to our supplier for on-time delivery.

• Handles attendance/ time sheet, help with the preparation of monthly expenses.

• Responsible for collecting CV’s, scheduling meetings and interviews with the Managers.

• Personally check the needs of the new joiners. Make sure to raise approval for the people we are going to hire.

• Check employees’ expense and file them per month as part of Finance role.

• Handles Samsung inquiry about company sim cards that is given to new employees. Also, coordinating with Etisalat and DU regarding request for new and replacement sim cards. Deugro Emirates Shipping LLC

Dubai, UAE

Nov. 2010- April 2013

A. RECEPTIONIST/HR AND ADMIN SUPPORT

• Handling incoming and outgoing calls locally and internationally in a timely manner providing excellent customer services.

• Meet and greet the clients/ visitors that are coming to the office.

• Receiving P.O copy and opening files, data entry for the revised documents and expediting on suppliers details for Yemen Team.

• Receiving pre-alerts for a certain shipment in the import operations department and confirming the arrival to the Shipping Line, and informing the clients about the necessary information about their shipment.

• Releasing the necessary documents, such as EX-BL for the sea freight and Delivery Order for the air freight for the consignee.

• Receiving the payments from the consignee and transfer the payment to the accounts department.

• Making an appointment to the courier services for the pick-up of the documents that need to be sent.

• Personally assist and act as the secretary of the Managing Director to his needs as well as the Commercial Manager and the Accounts department.

Crown Plaza Hotel Billings, Montana U.S.A

March 2009- June 2009

A. CUSTOMER SERVICE REPRESENTATIVE

• Communication Responsibilities: Communicating with the customer is often the first responsibility of the concierge. This includes speaking to them over the phone and in person. The concierge is the go to person for any of the customer's needs and questions. Good communication skills are vitally important.

• Educate the Guest: The concierge also provides all the information that guests needs to enjoy their stay. This may include providing information on the facilities available and the services able to be booked. It may also include providing information on travel routes, available tours, schedules for outings and transportation availability.

• Gather Information: Often, the concierge has a wide range of pamphlets and brochures available for guests. The concierge will hand these out as needed. The concierge may make recommendations about activities that suit the guest. They will need to have a full understanding of the events to educate the guest. In addition, concierges often have maps to provide guests with travel information.

• They need to be familiar with the surrounding area, as guests will often ask for recommendations and directions.

• Handle Bookings: The concierge may handle bookings for special shows for guests. Concierges often help with obtaining tickets, setting appointments, and making reservations for guests as needed. This is especially true in high end facilities and those that cater to business travelers.

• Greet the customers, briefing them about the country, itinerary, flights etc, make them comfortable in their pick up and drop to and from hotels, Make sure that they are checked in & out properly from hotels. Hardee’s Billings, Montana U.S.A

March 2009-June 2009

A. SERVICE CREW

• Perform good customer relations.

• Maintain sanitation, health, and safety standards in work areas.

• Prepared food meets requirements for quality and quantity.

• Take food and drink orders and receive payment from customers.

• Clean food preparation areas, cooking surfaces, and utensils.

• Cook and package batches of food, fried chicken, which are prepared to order or kept warm until sold SCHOLASTIC BACKGROUND:

Centro Escolar University Bachelor of Science in Tourism Mendiola, Manila - Attended Class: June 2006- April 2011 PERSONAL INFORMATION:

Gender : Female

Date of Birth : July 29, 1989

Language and Dialects Spoken : Tagalog, English

Civil Status : Single

Citizenship : Filipino

Driving License : Yes

CHARACTER REFERENCE:

Ronita Prashant Kamath

HR Manager

Kifaf General Trading LLC

+971*********

Bassam Al Mahdi PRO

& Payroll Manager

Kifaf General Trading LLC

+971*********

Mohamed Ashim Pathiyassery

Senior Manager- IM

Samsung SGE

+971*********

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