Social Media Manager

LaTasha Aikerson

Email: *******.********@****.*** Phone: 770-***-****

LinkedIn Profile: www.linkedin.com/in/latashaaikersonmba

Learning & Development Manager

Leadership Development Virtual & Onsite Training

Program & Employee Development Strategic Planning

Needs Analysis & Instructional Design Vendor, Calendar & Budget Management

Curriculum & Instructional Design Sales Training, Mentoring & Coaching

Project Management Adult Learning Methodology

INSTRUCTIONAL DESIGN TOOLS

Adobe Captivate LMS SharePoint Articulate 360

WORK HISTORY

Senior Training Manager, Hollis Cobb, Duluth, GA June 2019 – Current

●Partnered with senior leaders and operations teams to build onboard plans, career progression activities and real-time learning events for frontline and leadership development.

●Engaged new hires and accelerated adjustments to new roles, resulting in 95% increase in employee morale.

●Prioritized over 25+ training requests in the first 6 months to uncover actual training needs vs reinforcement and coaching reducing unnecessary training time and cost to the bottom line.

Senior Manager Learning & Development, Care Source, Atlanta, GA January 2017 – February 2019

●Lead virtual learning and development professionals with engaging and cutting-edge learning solutions via LMS, Adobe Captivate, online curriculum, and just-in-time (JIT) deliverables.

●Directed the building of continuing education, Instructor Led Training (ILT), Virtual Instructor Led Training (VILT), e-learning and on boarding programs.

●Developed 150+ sales associates through coaching, mentoring and training facilitation, achieving evaluations scores of 95% and above; accelerated ramp-up time and ROI.

Adjunct Professor, Atlanta Metropolitan State College, Atlanta, GA August 2015 –May 2016

●Designed and delivered sustainable instructor-led curriculum/solutions in areas of marketing, and business management to a diverse learner population.

●Developed a bridge between classroom theory and real-world application, including problem-solving and case study analysis.

Learning Consultant Manager, LMAikerson Enterprises, Lawrenceville, GA March 2014 – January 2017

●Applied a business-owner mindset to evaluate workforce needs and architect learning solutions that eliminate performance gaps, drive ROI, and help companies remain competitive.

●Business partner with demonstrated success collaborating with cross-functional stakeholders to implement enterprise-wide training and education programs.

●A motivating speaker and “road warrior” adept at training large and small groups, coaching leaders, and reengineering new employee orientation programs.

●Championed change management of leadership development training with participant satisfaction of 96%, and on the job leadership improvements of 92%.

Sales Consultant, Office Depot, Norcross, GA October 2010 – March 2014

●Established Office Depot’s presence at Cobb County Chamber Business Expo in 2011 with 1000+ attendees, gaining company exposure and propelling 25% sales growth.

●Grew revenue for Business Solutions 60% in the Atlanta market by creating and implementing call blitz marketing strategy; increased overall company-wide sales 20+%.

●Improved store growth to over $100K through the implementation of sales operating management plans for 45 Atlanta market retail stores.

●Generated additional $1.5M revenue stream by capturing new client base through launch of social media program via Facebook, Twitter, and electronic newsletter forums.

EDUCATION

MASTER OF BUSINESS ADMINISTRATION (MBA) – Marketing Clark Atlanta University

BACHELOR OF SCIENCE (BS) – Business Administration Alcorn State University

ADDITIONAL EXPERIENCE

Volunteering

●Member, Big Brothers Big Sisters, Atlanta, GA 2013 - 2018

●Board Member, Engineering For Kids, Atlanta, GA 2015 -2017

Certifications

●Facilitating Virtual Training Certified, ATD 2018

●Trainer Certified, Park University 2014

Membership

●Member, Association of Talent Development 2014 – 2020

●Member, International Association for Continuing Education and Training 2017 – 2019

●Committee Director & Officer, National Sales Network 2013 - 2015

●Vice President of Sponsorship & Fundraising, Business Marketing Association 2013 – 2014

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