Carol Murray
*** ***** **** **. **** ● Henderson, NV 89074
Phone: 702-***-**** ● E-Mail: ************@*****.*** Objective
To obtain a position that will enable me to use my attention to detail and creativity to add value to the organization.
Experience
Business Manager (Nov 2017- Current) Zappos
• Establishing and managing an internal delivery system for 1,500 employees
• Maintaining and ordering supplies for the office
• Partnering with internal teams to expand the business and revenue opportunities
• Submit monthly expense reports for corporate credit card
• Researching project topics for future businesses within Zappos Customer Loyalty Team (June 2015 - Nov 2017) Zappos
• Provided service to customers through phone, chat and email
• Identified gaps in existing processes, and implemented corrective action
• Volunteered with campus-wide events for employees and non-employees Box Office Ticket Agent (Dec 2013- May 2015) Planet Hollywood Resort and Casino
• Assisted guests with ticket sales
Scheduling Assistant (Aug 2011- Jan 2013) Student Union and Event Services, UNLV
• Worked alongside event planners and project managers to reserve event space
• Clerical work
Education
UNLV Aug 2008
• Psychology/ Early Childhood Education Major
• Recognized multiple times by the UNLV Alliance of Professionals of African American Heritage for achieving a minimum GPA of 3.00
Core Competencies
• Effective communicator
• Drives results and values differences
• Ability to work with a budget, and to think outside of the box to find solutions
• Well- versed with Microsoft Programs