Curriculum Vitae of Deniah Mthembu

Cell phone Number: 072-***-****/081-***-****

Email Address: adf2ba@r.postjobfree.com

Address: ** ****** *********, ****** ******, Fourways. Date of Birth: 23 January 1990

Marital Status: Single

Profile Summary

A dedicated and hardworking individual with an excellent track record with reputable brands such as: Mr Price Home, Aldo Shoes, Diesel Clothing, Tommy Hilfiger, Tiger of Sweden and Shimansky Jewellers. A fast learner with the ability to adjust to rapid change having worked in various retail environments. Capable of working under pressure and with a team to achieve success. Extensive product knowledge across a wide range of products. This includes: furniture and home ware, clothing, footwear, accessories and jewellery. Noted as a meticulous administrator with the skills that are required for the management of confidential data, store and staff performance, sales reports, inventory control and the updating of spread sheets. Consistent customer relationship building through providing exceptional customer service. Career Summary

Shimansky Jewellers (Sandton City)

Senior Sales Consultant

October 2016- Current

Main Responsibilities: Providing new and existing clients with a luxury overall in store experience while identifying their shopping needs. Merchandising of stock with attention to detail and in accordance with the company standard. Performing daily store tasks from daily stock counts, role playing and enhancing product knowledge. Maintaining store floor standards including replenishment of stock and regular housekeeping. On-going supervision and support for junior staff including daily product training, role playing and technical training of POS and Inventory systems. Meeting/exceeding individual weekly, monthly and annual sales goals. Managing the stores stationery and marketing tools. Responsible for ordering and replenishing as well as the managing of the use of this inventory to reduce overall company costs. Pro-actively searching for new clients by approaching hotels and tour groups. Creating brand awareness in and around the mall with the handing out of brochures and hosting in store events. Held regular presentations to educate clients about gemstones and jewellery.

Key Achievements:

Part of the team that received the Sandton City Mall award for Customer Excellence in 2016.

Achieved Top Sales within the first 3 months of joining the company and consistently in the Top 3 of sales achievers within the store.

Tiger of Sweden (Sandton City)

Assistant Manager

December 2015- September 2016

Main Responsibilities: Managing of individual, staff and store targets. Supervision of permanent and casual staff. Updating of attendance registers, daily sales and inventory spread sheets. Planning of monthly rosters. Submitting of weekly store sales reports to the operations manager. Delegating of daily tasks and the supervision there of. Merchandising of new stock. Daily cash ups and banking of cash received for the day. Petty cash management. The managing of customer database and maintaining good relationships with clients. Overseeing of daily stock counts and monthly stock takes. Completing daily, weekly and monthly administration. Analysis of the brands competitors to increase foot flow and improve the overall store performance.

Key Achievements:

Part of the team that opened the Mall of Africa branch. This included merchandising, training of staff and building the branches clientele.

Top sales achiever amongst store managers.

Tommy Hilfiger (Abu Dhabi UAE)

Position Held: Assistant Manager

November 2014- June 2015

Main Responsibilities: From the overall supervision of the store and its employees to the delegating of duties accordingly and the managing of the stores administration, customer database and stock. My daily duties included: the opening and closing of the store, insuring that the visual presentation of the store is in accordance with the brand which included merchandising. The planning of weekly rosters and the management of stock movement to and from other branches. Daily cash ups and banking of cash. Held daily meetings with staff for team building, product training and discussing daily sales targets.

Key Achievements:

Achieved the highest sales as management, within the Abu Dhabi region in their busiest month of trade, December.

Within two months of joining the company, I became a visual merchandiser in training and was responsible for merchandising the ladies and kids department.

Diesel Clothing (@ the Zone Rosebank)

Position Held: Assistant Manager

February 2013- October 2014

Main Responsibilities: Team management and supervision. Organized and carried out the execution of weekly sales promotions. Important contribution to the buying committee of Diesel South Africa. Dealing with customers concerns and complaints and providing solutions through trouble shooting. Organized the stores daily administration and Performance reports. Conducted team building activities to build the overall team morale. Planning of monthly targets and rosters as well as, hiring of casual staff when needed. Managing of the stores accessories inventory which included daily stock counts and replenishments of fast movers. I also partook and supervised monthly stock takes Key Achievements:

With constant team building, product training and excellent overall running of the store, I, together with the store manager, reduced the stores stock loss, increased the foot flow and the annual sales turnover.

Built great and long lasting relationships with new and loyal clients. Aldo Shoes (@ the Zone Rosebank and Sandton City)

Position Held: Sales Associate and later promoted to Assistant Manager. April 2009 - January 2013

Main Responsibilities: As a sales associate, my main responsibilities included increasing the turnover and achieving monthly personal target as well as maintaining and replenishing stock in my designated section. As an Assistant Manager, I learnt how to deal with people from all different walks of life, from customers to employees. Managed and supervised the store while the Store manager was not present which included administrative duties. Contributed to the stores presentations at monthly manager’s meetings. Key Achievements:

Within a year of joining the company, I was promoted to Assistant Manager for the brands new store in Rosebank.

Part of the team that assisted in opening the Rosebank and Melrose Arch branches. Mr Price Home (Northgate)

Position Held: Flexi Casual and later promoted to Cash desk Supervisor June 2008 – March 2009

Main Responsibilities: As a Sales Associate, I was responsible for maintaining my designated section in the department store. This included housekeeping and replenishing of stock, daily stock counts and merchandising. As a Cash desk Supervisor, I was responsible for making sure there were enough cashiers to assist clients, training of junior cashiers, daily banking and cash ups, attending to customer complaints and ensuring the cash desk is neat and tidy at all times. Key Achievements:

Promoted to from Flexi Casual to Cash Desk Supervisor within 6 months of joining the company.

Part of the team that opened the new branch in Northgate. Education and Training Summary

Highest Schooling Level: Matric (Senior IEB Certificate) 2007 Tertiary: Certificate in Microsoft Office Package 2015 In house Employee Training: Certificate in Retail Management, Point Of Sale, HIV/Aids, Stock Loss Prevention.

Driver’s License: Code 8

Interests: Listening to music, reading, outdoor activities, travelling, fitness training and cooking.

References:

Shimansky Jewellers: Jenna Vermark-Team Leader- 072-***-****

Tiger Of Sweden: Nikki-Store Manager- 072-***-****

Tommy Hilfiger (Abu Dhabi): Morkles- Store Manager- +971-**-***-****

Diesel Clothing: Sipho Thabethe-Store Manager- 074-***-****

Aldo Shoes- Brutus Phewa- Store Manager- 011-***-****

Mr Price Home Nothgate- 011-***-****

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