Operations Manager
Resume:
SHAWN SKRZYNIARZ
BRISTOL, CT 06010
*****.**********@*****.***
WORK EXPERIENCE:
FedEx Freight, Windsor Locks, CT
November 2018 - Present
Operations Manager
• Lead, educate, and develop company employees including 8 supervisors, 3 team leads, 25 freight handlers, and approximately 80 drivers
• Coordinating schedules and pay utilizing Kronos Workforce Management System
• Procure inventory for freight handlers, drivers, and administrative staff
• Create spreadsheets for staffing projections using Excel for reporting
• Regularly report to and work closely with Assistant Service Center Manager and Service Center Manager objectives and goals in an ever changing work environment
• Strong emphasis on timely, damage free freight to the largest territory in the Northeast
• Creating accountability with policies and procedures and utilizing appropriate corrective action plans for each individual case
• Adaptable to changing work environments – traveled to work in other regional service centers when needed
• Thorough knowledge LTL Industry, DOT Rules and Regulations, OSHA Laws, Hazardous Materials Regulations, NMFC and Tariff rules
• Responsible for hiring and terminations as well as coaching skills development
FedEx Freight, Windsor Locks, CT
September 2011 - November 2018
Operations Supervisor
• Lead 72 drivers daily
• Prioritization of tasks and problem solving abilities
• Responsible for scheduling vacations and time off per policy with the least amount of disruption to the department to meet customer needs
• Coordinated with sales, vendors, and administrative team daily
• Built strong relationships with vendors via daily dispatch to ensure timely product pick-up and delivery
• Monitor and analyze all opportunities to cut costs and improve efficiencies
• Attention to detail regarding client needs and management of their expectations
• Liaised with Sales to meet company goals and metrics
• Improved efficiencies to ensure profitability
• Building strong relationships with drivers, dock associates, other supervisors, and all leadership team as well as all seven FedEx operating companies
EDUCATION:
2004 – 2008, Springfield College
• Bachelor of Arts, Business Management
• Curriculum highlights: E-Commerce, Marketing, Economics, and Finance
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