Operational Executive Leader
Resume:
JUDITH A. HILTON GREATER BOSTON
****.******@*****.***
LINKEDIN.COM/IN/JUDI-HILTON/
GLOBAL BUSINESS OPERATIONS LEADER
PROVEN LEADER DELIVERING STRATEGIC ANALYSIS & OPERATIONS METHODOLOGIES, ALONG WITH CHANGE MANAGEMENT EXPERTISE, AND A COLLABORATIVE LEADERSHIP STYLE IN ENTREPRENEURIAL ORGANIZATIONS. A HIGH-IMPACT, SELF-MOTIVATED PROFESSIONAL TO BUILD WINNING PARTNERSHIPS AND RELATIONSHIPS THAT PRODUCE EXCEPTIONAL RESULTS IN AREAS FOCUSED ON BUSINESS GROWTH. A REAS OF E XPERTISE
Financial Analysis
Performance Management
Business Development
Project Management (PM0)
Strategic Planning
Ideation/Transformation
Global Business Expansion
Business Intelligence
Stakeholder Management
Succession Planning
Corporate Real Estate
Change Management
Financial Reporting
Risk Management
Corporate Governance
R ECENT R ELEVANT E XPERIENCE
Proven professional growth in leadership, management and operations, delivering market and revenue expansion, maximizing solutions largely within the consulting services and corporate real estate industry. Exceptional experience forging collaborative relationships with diverse group of stakeholders. CHIEF OPERATING OFFICER CRESA PARTNERS, LLC BOSTON, MA 2013 – 2017 Reporting directly to CEO, oversee all global business operations to ensure effective operational and financial procedures are in place. Responsible for leadership and management of all corporate non-sales functions, and centralized client service business units during high growth period. Led budget planning, P&L management and capital deployment oversight.
SPECIFIC ACCOMPLISHMENTS INCLUDE:
o CHANGE MANAGEMENT: Developed and implemented an organizational restructuring that impacted more than 40 owed and licensed entities and more than 200 shareholders o PMO DEVELOPMENT: Developed cross-departmental program to provide executive team with a consistent, single line of sight to key operational and capital projects, critical decision dates, funding and progress o BUSINESS UNIT TURNAROUND: Restructured multiple underperforming business units leading to increased financial productivity and operational improvements o BUSINESS STRATEGY DEVELOPMENT: Led exploration, development of business models, gaining consensus and implementation of business line expansions designed to drive revenue growth and maintain competitive market position in a changing market
SENIOR VICE PRESIDENT: GOVERNANCE AND ADMIN CRESA PARTNERS, LLC BOSTON, MA 2010 – 2013 Oversaw the company’s corporate office, ensuring integrity of the governance framework and its subsidiaries as well as provide support to Board of Directors.
SPECIFIC ACCOMPLISHMENTS INCLUDE:
o LONG-TERM VISION: Created new 5-year strategic plan with board of directors o LEADERSHIP PLANNING: Worked with local offices and business unit leadership teams to develop proactive succession plan
o EMPLOYEE DEVELOPMENT: Built professional development program including centralized on-boarding for new hires, customer service and sales training and leadership development components o GLOBAL BUSINESS EXPANSION: Led transition of global service delivery from single third party partnership to Cresa branded presence with more than 20 markets in EMEA and Asia Pacific VICE PRESIDENT: OPERATIONS CRESA PARTNERS, LLC BOSTON, MA 2003 – 2010 As a key part of management team oversaw development and growth of cross functional global marketing, technology, information systems, legal, professional development and HR programs, including attracting talent and setting hiring and onboarding procedures, in addition to analyzing and improving organizational processes, quality, productivity and efficiency.
SPECIFIC ACCOMPLISHMENTS INCLUDE
o PERFORMANCE MANAGEMENT: Led growth of annual conference programming to instill corporate culture, collaboration and relationship building
o OPERATIONAL EFFICIENCY: Centralized key systems to increase efficiency across all offices and business units including financial reporting, HRIS and CRM systems o PROGRAM DEVELOPMENT: Created comprehensive client experience assessment program o CORPORATE BRANDING: Led implementation of new single uniform brand throughout North America SENIOR ACCOUNT MANAGER: PROJECT MANAGEMENT CRESA BOSTON, INC BOSTON, MA 1998 – 2003 Lead Project Manager to launch new PM service offering and grow strategic planning, workplace strategies, project delivery, and portfolio planning in an integrated fashion for high growth technology clients with a global portfolio to maximize alignment of real estate in support of the clients core business. Included 18 month secondments to Silicon Valley and London.
SPECIFIC ACCOMPLISHMENTS INCLUDE:
o CORPORATE REAL ESTATE FUNDAMENTALS: Comprehensive understanding strategically and tactically of Corporate Real Estate transactions and portfolio management, including acquisitions, dispositions, design, construction, economic incentives, workplace strategies, financing structures, lease administration and facilities management.
o PORTFOLIO STRATEGY: Led creation of workplace strategies for multiple global high tech clients, aligning real estate planning to their corporate culture, mission, financial and operational goals. o PROJECT EXECUTION: Assembled and managed teams consisting of brokers, architects, contractors, external vendors and end users from project planning through occupancy on multiple projects simultaneously ranging from $500K - $100M total project value o M&A PLANNING: Evaluated perspective M&A transactions for clients assessing real estate impacts, and developed plan for portfolio integration when needed o CAPITAL PLANNING: Annually developed and managed capital expense budget across clients’ portfolio for all planned needs including design, construction and FF&E A DDITIONAL W ORK H ISTORY
REAL ESTATE PROJECT MANAGER PARAMETRIC TECHNOLOGY CORP (PTC) BOSTON, MA ASST PROJECT MANAGER, SPECIAL PROJECTS LIBERTY MUTUAL BOSTON, MA E DUCATION
MBA SUFFOLK UNIVERSITY BOSTON, MA
B.S. ARCHITECTURAL ENGINEERING WENTWORTH INSTITUTE OF TECHNOLOGY BOSTON, MA B OARD E XPERIENCE
TRUSTEE, BOARD CHAIR 2017 - CURRENT LINCOLN ACADEMY NEWCASTLE, ME EXECUTIVE DIRECTOR 2003-2017 CRESA PARTNERS, LLC BOSTON, MA
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