Chief Executive Officer

Mr Jacques Uys

Chief Operating Officer

**********@******.***

+27 (0-83-295-****

Personal Profile

Full Name

Jacques Uys

Nationality

South African

Date of Birth

** ******* ****

Languages

English and Afrikaans

Computer Literacy

Interests

Microsoft Excel, Word, PowerPoint, Outlook, Sage, VIP,

QuickBooks, Online booking tool development software: Concur, Groundlink, Limo Anywhere, Workflow, Sales Force, HubSpot

Sports cars, nature, off-roading

Education and Career Development

BCom, Accounting, (4 modules left), University of Pretoria, 1998

Matric / Grade 12, Kanonkop Highschool, 1995

Career Profile

Chief Operating Officer, Future Express Luxury Chauffeur, January 2016 - current

Responsibilities:

Brand development, establishment and awareness.

Product development and project management.

Fleet finance and purchase negotiations.

Client presentations, marketing and campaigns.

Head of sales and marketing, day to day office functions and employee training.

Client online booking tool training and quality control.

Key client contact and handling of customer complaints.

Management of the logistics, reservations and operation teams.

Ensure sales targets are achieved and produce monthly sales reports.

Software development, integration and platform management.

Financial controls, service delivery and client retention.

Control and manage fleet, cost to client, cost per vehicle and cost per department.

Aim for, guide, develop and motivate staff to achieve exceptional service delivery.

Expand and grow sales in all divisions and sectors.

Launching global services, with affiliates and online partners, ensuring service levels are consistent and vetting and testing of new affiliates.

Chief Executive Officer, ExecExpress, March 2004 - January 2016

A high-end passenger transport company and tour business that grew in a short space of time to 62 employees, 3 branches, 44 cars and a global presence. ExecExpress provided a niche service to major corporate companies throughout South Africa, with a demanding customer base.

Responsibilities:

Built the business from scratch, developed and managed South African regions and branch operations, service delivery, marketing and sales, systems, strategy, policy-making and profitability.

Created brand awareness, built IT structures and managed software implementation and integration and honed staff skills.

Personal Profile

I am a diligent, hardworking and experienced Chief Operating Officer, who offers an advanced understanding of my chosen profession and a versatile skillset developed through valuable industry-related practice. With an admirable and proven track record, I excel in resolving challenges with well thought through strategies, proven to exceed set objectives, enhance project delivery, and delight stakeholders.

Key Strengths and Competencies

Outgoing

Creative

Great initiative

Perceptive

Assertive

Resilient

Business development

Communication

Motivates, empowers and inspires staff

Instils loyalty

Outcome-driven approach

Handles pressure well

Leadership

Accountability

Problem-solving

Good work ethic

Adaptable

Negotiation

Strong Interpersonal skills

New business development

Client retention and interaction

Logistical development and control

Service level management and assurance

General and HR management

Marketing

Fleet purchasing

Kindly note that references, academic records and certificates may be produced upon request.

Career Profile

Handled all financial aspects of the business, budgets, forecasting, cashflow and projections, HR, set up and monitored KPA’s and KPI’s, payroll, procurement and employee training.

Targeted guesthouses, boutique hotels, chain hotels and 5-star lodges and corporate companies using digital marketing techniques as well as in person meeting.

Cold calling, pipeline sales, sales lead tracking, relationship building and Instilling client loyalty.

Developed and managed the supply chain and instituted a loyalty plan.

Achieved an average of 35% year on year growth ending up with a R20 million a year turnover.

Office management, route development and service costing.

Country-wide operations management and quality control.

Developed and setup a new business department.

Developed company policies and procedures, rolled out client SLA’s and ensured exceptional delivery.

Managed suppliers and set up supplier SLA’s.

Developed software programs for the booking system and programs to enable digital signature matching and automated client communication.

Monitored all branch activities, deviations and non-conformance issues and instituted action plans.

Supported the SHEQ department by maintaining quality operating procedures compliance and branch auditing.

Mentoring, control and guidance of branch managers.

Earlier Career Profile

Account Executive, January 2001 - February 2004, Previously: Corporate Fund Manager, Discovery Health, January 2000 - February 2001

Senior Accountant, Q Data Networks, January 1999 - December 2001

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