English Teacher Customer Service

Curriculum Vitae

**** – Bachelor Degree In English – University Of Human And Social

Sciences. Tunis,Tunisia

**** – Baccalaureate Degree Certificate – Secondary School Abdelaziz Alkhouja Kelibia. Tunisia

Walid Ben Hadj Mohamed

Educational Background

• Navigation Web Professional Experience

• Sport

• travel

Centers of interests

Languages

• Arabic: Mother

tongue

• French: Well spoken

and written

• English: Well Spoken

and written

April 2015 - June 2020: Customer Service Agent,Qatar Airways Ground Staff in Hamad International Airport at Check-in Counter,Boarding Gates and Transfer Area.This position requires good customers service skills to assist the customer during the whole journey and make them comfortable inside the airport until they reach the plane.

Sept 2013 - June 2014 : English Teacher

Alfarabi Secondary School,Kelibia,Tunisia: Teaching English as per Tunisian Curriculum.

January 2010 - Sep 2012 : Telephone Operator

Stream Global Services, Tunisia

Dealing with high volume of inbound calls

Providing Guidance

Listening to the customers to get suitable answers

Selling Products for telemarketing.

June 2009 - September 2010 : Sales Advisor

Makni Commercial Center,Tunis

Preserving customer service standard

Handling clients inquiries

Achieving set targets

Maintaining data base

Address: Doha,Qatar

Telephone number: +974********

E-mail: ***************@*****.***

Date of birth: 29-03-1983

Nationality: Tunisian

Sex: Male

Marital Status: Married

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