NICOLE SALZ
Fulshear, TX 703-***-**** ******.**@*****.***
Accomplished, insightful and innovative Sales Professional and Respiratory Therapist offering expertise in prospecting/upselling, client services, healthcare, patient assessments, medical equipment, patient/client education, leadership, territory management, relationship building and problem solving. Achieve sales goals and drive appropriate utilization of assigned products. Engage in strategic planning and identify opportunities. Maintain an entrepreneurial spirit to develop a comprehensive knowledge base of assigned products. Target and develop new accounts. Conduct sales calls and increase revenue. Engage in collaboration with healthcare teams to assess patient needs and deliver appropriate services. Remain comfortable working in fast-paced healthcare environments. Deliver clear communication to a diverse audience.
AREAS OF EXPERTISE
Sales • Territory/Account Management • Prospecting/Upselling • Client Services • Product/Service Promotion • Presentations
Revenue Growth • Patient Assessment • Respiratory Therapy • Equipment Use • Team Collaboration • Leadership • Training
Administration • Finance • Revenue Growth • Opportunity Identification • Relationship Building • Networking • Communication
Fluent English, French and German
PROFESSIONAL WORK HISTORY
2015 to Present: Self-Employed Fulshear, TX
HOUSEHOLD MANAGER
Embarked on a career hiatus to remain at home, care for children and manage the household.
2013 to 2014: Texas Home Health Houston, TX
TERRITORY MANAGER
Generated direct sales from prospecting, follow-up contact, corporate trade shows, and personal interaction. Managed two separate territories simultaneously.
Increased account volume by 60%, and quarterly sales targets by 15%.
Delivered outstanding customer service and developed productive relationships through active support services, education and problem solving.
Overcame prior territory obstacles of mistrust through proactive communication and persistence.
2012 to 2013: Preferred Home Health Houston, TX
HOSPITAL LIAISON / SALES EXECUTIVE
Originally joined the organization as a hospital liaison before receiving a promotion to sales representative within six months.
Performed services at Houston Medical Center as a hospital liaison, educating patients on the proper use of equipment at home and reviewing discharge information.
Performed initial patient assessments, gathered past medical history, and coordinated care plans.
Obtained appropriate equipment for home use, collaborated with physicians, case managers and discharge planners, and answered patient questions, merging in-depth knowledge of available and new health care products.
Visited hospitals and physician offices to promote the sales of respiratory equipment as a sales representative, engaging in extensive prospecting, and completing an average of 10 visits per day in the Houston area.
Built trusting relationships with customers and engaged in effective communication
Created 15 new accounts with hospital discharge planners and physician offices in the first eight week after promotion.
2010 to 2012: Texas Children’s Hospital Houston, TX
RESPIRATORY THERAPIST
Treated patients in accordance with respiratory protocols for Asthma and Cystic Fibrosis, performing extubations, assisted intubations, and the administration of Surfactant, Ribavirin and Pentamidine.
Served an average of 10 to 12 patient daily in addition to handling emergencies, working in Acute Care, the Progressive Care Unit and NICU.
Delivered hands-on experience with all required equipment, including Pb840, LTV 950 and 1150, Servo 300, Trilogy 100, Drager 500, Babylog 8000, IPV, In-exsufflator, Vest and INOmax.
EARLY CAREER SUMMARY
LEAD INTERNATIONAL FLIGHT ATTENDANT, United Airlines, Chicago, IL
BUSINESS ADMINISTRATOR / ACCOUNTANT, Winterthur Life Insurance, Switzerland
EDUCATION AND PROFESSIONAL DEVELOPMENT
BACHELOR OF SCIENCE – BUSINESS ADMINISTRATION (Minor: Accounting), Kaufmannische Berufsschule Uster, Uster, Switzerland
COURSEWORK TOWARD BACHELOR OF SCIENCE – NURSING (3 years completed), Houston Baptist University, Houston, TX
ASSOCIATE OF ARTS – GENERAL COURSEWORK / PSYCHOLOGY, Anne Arundel Community College, Arnold, MD
ASSOCIATE OF SCIENCE – RESPIRATORY THERAPY, Lone Star College, Kingwood, TX (Student of the Year Award)
LICENSES AND CERTIFICATIONS: Respiratory Therapist (renewable); Certified Nurse’s Aide (prior);
Real Estate License – Maryland (prior)
TECHNOLOGY: MS Office, QuickBooks, Epic
Sales Professional / Respiratory Therapist