Kenia Roque
Hialeah, FL *****
adf21z@r.postjobfree.com
OBJECTIVE
To secure a permanent and challenging position where I can utilize my medical office knowledge, organizational skills and experience.
WORK EXPERIENCE
June 2006 to present: Medical Office, Dagoberto J. Garcia, M.D.
Medical Office Assistant and Billing and Coding Specialist (June 2009 to present)
• Work collaboratively with the Office Manager with the incoming and outgoing documentation and mail for accuracy processing, mailing and filing: bills, payments, licenses, permits, hospital reappointments, insurance applications.
• Mastering Medisoft Accounting for Billing software for fast and accuracy.
• Provided ongoing training to staff on our billing software, claim submissions, and intake procedures to minimize rejections for billing-related reasons.
• Schedule patient appointments, prepare the charts, and verify insurance eligibility.
• Greet patient and assist Doctor with patients. Coding and bill for rendered services.
• Ensure that payments are received and our billing and coding is accurate.
• Generate and process ERA reports. Electronic and EOB’s paper posting.
• Performs various collection actions including contacting patients by telephone and send patient statements.
• Resolve billing errors and claim denials, preparing medical documentation and medical notes transcriptions for appeals. Adjustment. Closing patients accounts.
Medical Biller Clerk (June 2005 to June 2009)
• Coding and billing patients, posting explanations of benefits, follow-up on claims, aging, appealing denials, & following up on outstanding balances.
• Correct billing errors for resubmission.
• Collection and filing.
September 2004 to June 2005: V&L Corporation
Medical Biller Clerk
• Collect and input patient demographic information.
• Interpret and post insurance’s Explanation of Benefits.
• Resubmit corrected claims.
• Generate and submit secondary claims.
• Collection and filing.
July 2000 to March 2004: Aviation International Corporation
Data Entry Clerk
• Sales orders, certifications, purchases and receiving.
• Perform daily merchandise inventory.
• Update prices and adjustments.
September 1998 to June 2000: FT AutoService
Office Assistant
• Greed customers, fill out orders and process payments in the front desk.
• Orders and payments data entry and generate accounting reports.
• Cashier.
• Answering the telephone.
• Filing.
EDUCATION
March 2004 to March 2005. National School of Technology
Medical Coding and Billing Specialist. Diploma
August 1996 to May 1998. Miami Dade College
Business Software Applications. Certificate
SKILLS
• Proficient with computers: office, accounting, and medical billing software applications: Medisoft Accounting for Billing, Quick Books, Microsoft Office 2010, and Internet.
• Working knowledge of financial accounting and billing procedures. Medical terminology; anatomy and physiology.
• Experience in medical procedure coding and billing.
• Excellent communication and interpersonal skills, eager to learn and develop professionally, highly motivated, team player, excellent patient interaction.
• Bilingual: English and Spanish.
• Typing speed: 45 wpm.
REFERENCES
Available upon request.