Social Media Customer Service

David Azcona

Email: *************@*****.***

Phone: 347-***-****

Objective: Dedicated team player with strong interpersonal skills seeking a challenging position providing growth within the sports industry

Qualifications: Communications major with advertising, public relations, customer service, and managerial workplace

experience

Computer: Microsoft Office Suite, Google Suite, Social Media, Canva, Hootsuite, Cision

Languages: English and Spanish

Education: The City College of New York

BA in Communications with History minor candidate, December 2018

Public Relations and Advertising specialization

Related Coursework:

Advertising Planning

Advertising Copywriting

Advertising Management

PR Writing

Corporate Communications

Market Research

Hostos Community College

Associates of Science, June 2016

Experience: Athletic Department at The City College of New York, August 2018 – December 2018

Intern

Developed traditional and digital ads for scheduled games

Drafted content for social media

Forged creative strategy to encourage students to attend more games

Ideated social media campaign “Beneath the Jersey”

Ad/ PR Workshop Thesis at The City College of New York, August 2018 – December 2018

Creative Director of Visicom

Conceived “All Hands-on Biotech” campaign for Client: The MTM Program

Designed immersive event which maintained visibility and informed target audience

Generated digital and print ads to promote campaign and event

Leveraged relationships on campus to host cost effective and impactful event

Citarella Market, July 2018 – Current

Seafood Counter Associate

Work closely with distributors to maintain customer satisfaction

Develop relationships with customers to ensure brand loyalty

Whole Foods Market, July 2016 – October 2017

Seafood Team Member

Offered exceptional customer service in support of high volume, Manhattan store

Provided managerial support to help employee teams run efficiently

Demonstrated excellence in teamwork

Intro to Advertising

Intro to Public Relations

Social Media Strategies

Ad/PR Workshop

Ethics

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