Software Engineer Manager
Resume:
Jean Sebali
Lancaster, New York, 14086
****.******@*****.***
Primary Phone: (716) 393 - 7139
OBJECTIVE To obtain a challenging position in Information Technology (IT) development with opportunities for personal and professional growth. SKILLS
Computer Languages C C++ Java PL/SQL
Assembly Visual C++ C# Relational Databases
InterBase GUI Oracle Visual Basic .NET
Systems/Tools SUN/Unix PC/MS DOS Windows VxWorks
Tornado Visual Source Safe Visio Pro Mysql
Visual Studio Pro SQL Server MS Office Compile / Debug tools MS Project PHP
People Highly motivated Training / Presenting Multilingual EXPERIENCE
08/2015-10/2019 - SAICO Health Care, Al Seef District, Kingdom of Bahrain (Formerly Cigna SAICO Benefits Services)
VP IT & System Analyst:
- Management of business solutions
- Management of implementing new business processes and applying modification to existing business applications
- Management and implementations of business applications
- Management of SAICO Health Care IT operation
- Generation of daily reports as required by business and management
- Management of users requests
- Validation of implemented software products and change requests in software
- Management of change request and analysis of impact on operation
- Alignment of IT solution with business processes
- Provide training to users on implemented processes in business applications 08/2013-08/2015 - Gulf Union Insurance and Reinsurance, Manama, Bahrain: Group IT Manager – System, Network, and Database Administration:
- Responsible for managing and maintaining the IT System (Servers, Network, Databases) at main division and its subsidiaries
- Responsible for developing IT Technical documents to manage and maintain current IT Systems
- Responsible for ensuring IT Systems are safe, secure, and redundancy exists for critical functions of the IT Systems
- Responsible for developing disaster recovery and business continuity plans
- Responsible for implementing disaster recovery site and business continuity
- Responsible for managing and maintaining current IT system and disaster recovery site
- Responsible for implementing security controls to ensure IT Systems are secure and all weaknesses / vulnerabilities are addressed
- Proposing and implementing solutions to enhance and harden security of IT System
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- Managing and maintaining the day – to – day operation of IT Systems
- Alignment of IT System with business plans and ensuring IT Systems will support all offered services and business operations by the organization
- Responsible for maintenance and upgrade of IT System
- Responsible for developing controls to prevent unauthorized access
- Ensuring Network vulnerability and weaknesses are identified, addressed, and feasible solutions are implemented and tested
- Responsible for managing the Oracle / SQL databases of the organization
- Responsible for developing backup strategy for the databases and data
- Responsible for developing restorations and recovery procedures of most critical incidents for Oracle databases
- Responsible for development of technical documentations
- Responsible for developing management processes to manage and maintain IT Systems and assets on daily basis
- Responsible for developing procedures to validate data replication at DR site and functionality of DR site
- Responsible for performing data migration and data cleansing
- Responsible for managing and tuning performance of the databases
- Responsible for developing management processes to manage and maintain the network and databases of the organization
04/2012 – 08/2013 - Gulf Union Insurance and Reinsurance, Manama, Bahrain: Group IT Manager
- Responsible for managing the IT Systems at multiple divisions
- Upgrade and maintenance of IT Systems
- Responsible for managing the development of software products
- Responsible for managing the implementation of software upgrade / enhancements to the existing business applications
- Responsible for developing ITIL / COBT industry standards for the IT Department
- Responsible for developing IT Technical documentations
- Responsible for providing training to IT staffs and employees
- Responsible for monitoring IT System performances, robustness, and reliability
- Responsible for managing the IT System and ensuring IT System support business operations and services provided by the organization, applying upgrades / enhancements
- Ensuring IT System vulnerability, weaknesses, and strengths are identified and solutions are proposed and implemented as protection measures and safeguard against the identified weaknesses and vulnerabilities
- Responsible for developing Management processes to manage and maintain the IT System, Management of IT Department, and software development
- Responsible for managing and maintaining Network
- Responsible for developing and implementing plans to handle disasters recovery and business continuity plans
- Responsible for delivering quality software products in support of business operations and services
1/2008 – 03/2012 - Gulf Union Insurance and Reinsurance, Manama, Bahrain: IT Security and Compliance Manager:
- Responsible for developing security policies and procedures
- Responsible for ensuring the IT department in compliance with ITIL Standard
- Responsible for verifying and validating the development of software products based on defined standards and developed procedures, controls, and processes
- Developed a variety of technical documents
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- Responsible for developing management processes for conducting audits
- Responsible for developing information technology audits questionnaires, conduct audits, generate audits reports, and follow up on the audits and audits reports
- Responsible for developing disaster recovery and business continuity plans
- Verifying and validating implemented security controls, tested and function as intended
- Ensuring IT System vulnerability, weaknesses, and strengths are identified and solutions are proposed and implemented as protection measures and safeguard against the identified weaknesses and vulnerabilities 01/2006 – 01/2008 - Gulf Union Insurance and Reinsurance, Manama, Bahrain: IT Manager:
- Responsible for developing in house applications for the company and provide training for the customers
- Communicating with the customers while the development process is in place
- Receiving and processing the customers’ feedbacks to their satisfaction and
- Implementing customers’ requests for better serving our clients and set a process in place for receiving customers’ feedback and enhancements requests
- Responsible for improving the process of the software development within the IT department and present new ideas to better service our costumers
- Preparing and writing varieties of technical documents, i.e. Procedures and Guidelines documents for the IT department, design documents, and Test plan documents
- Applying changes to meet customers’ requirements 02/2001 – 11/2005 Northrop Grumman (Formerly TRW), Kettering, OH, USA: Software Engineer:
- Trained and mentored new team hires
- Implemented the instruction set for a variety of processors
- Worked as software developer and tester on many projects. The software projects were developed using C, C++, Java, and Assembly languages. The testing involved developing test cases in assembly language and generating automated test cases using Java Programming Language.
- Welcomed the challenges of solving problems
- Strong knowledge of the major IT trends and customer relations
- Received and processed customer feedbacks to their satisfaction and applied changes to process
- Ensure quality is delivered in each product to customers, by monitoring the work performed by the IT development team and performing various software tests. In addition, assisted the team in development activities
- Created automated test cases to be used by the IT Quality team
- Training of the IT Quality team on in-house developed utility software
- Designed and implemented add-on software packages to adjust processing of current packages. The add-on software allows for the current packages to operate on different processors, without modification to the current accurate code.
- Wrote a variety of technical documents, i.e. Procedures and Guidelines documents, requirements, test plans and test procedures, and design documents. 03/2000 – 02/2001 Northrop Grumman (Formerly TRW), San Diego, California, USA: Software Engineer: Comanche:
- Developed software providing data and sub-routines for sending, receiving, and processing of messages between the modules on the PCI bus using Assembly language (Microchip 8052)
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- Communicated with team members and other team to provide and request new information regarding the design of the devices
06/1998 – 03/2000 Northrop Grumman (Formerly TRW), Kettering, OH, USA Software Engineer:
- Wrote Java applications and drivers to download executable code from a source device to a target processor for quality assurance purposes
- Wrote source classes in C++ simulating the behavior of a processor’s real-time clock
- Implemented the instruction set for a variety of processors: L304, AYK14, LC4516C, 68000
- Wrote Assembly programs to test the functionality of the processors’ instruction sets
- Wrote various Java programs to convert machine code into Assembly code
- Developed Client / Server Technology using stream socket in Unix like environment
- Worked as software developer and tester on many projects. The software projects were developed using C, C++, Java, and Assembly languages. Continuous
Professional
Education
NIT Oracle Database Administrator 12C (DBA I and DBA II enrolled) NIT Cisco Certified Network Associate Routing and Switching (CCNA 1 Certified).
NIT Cisco Certified Network Associate Routing and Switching (CCN2 Completed course).
NIT Oracle Database Administrator (DBA II Certified) Oracle Certified Professional.
NIT Oracle Database Administrator (DBA I Certified) Oracle Certified Associate.
NIT Certified Information System Security Professional. NIT ITIL Version 3 Foundation Learning Program.
Sinclair Community
College
Oracle PL/SQL courses
Sinclair Community
College
Java courses
06/1996 Sinclair Community College, Dayton, OH
HONORS Golden Key National Honor Society
EDUCATION
06/1999 Wright State University, Fairfield, OH, USA. College of Engineering, Bachelor of Science in Computer Science Page 5 of 5
Dean’s List
Certificate of Appreciation for tutoring at Sinclair Community College Gender Male
LANGUAGES English, Arabic: Speak, Read, Write
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