5+UAE Experience in Administration

Profile Summary

MBA in Operations & Marketing, offering over 8 years of experience in Administration Services, Marketing, and Content Creation. Possess extensive experience in general administrative activities, personnel management, policy implementation and facility management across the organization. Rich exposure in maintaining CRM by addressing the issues of the customers in a timely manner, and providing quality post and pre-sales services to the same. Proficient in administrative work such as preparation of payroll sheets as per the WPS and various reports such as Job Cost Sheets, Overtime Manpower Allocation Reports, Purchases Report (General & Project Based), and Petty Cash Expense Report in liaison with the HR Team. Maintained & managed the documentations related to Admin. work such as Contracts, Trading License, Tenancy Contract, and Municipality Documents, in liaison with the PRO for renewal. Expertise in general administrative activities, personnel management, and training across assignments. Ensured smooth operations at all times and maintained proper decorum & discipline by implementing the policies & procedures of the organization. Performance-driven professional with comprehensive understanding of Administrative Operations with strength in efficient operations and client servicing. Displayed paramount efforts in setting up & rolling out a successful service environment in the organization.

Experienced in Marketing Planning, including preparation of monthly advertisement schedule, coordination with creative agencies for various creative work, and design & development of various marketing & sales campaigns (brochures, pamphlets, and so on), including trade shows, corporate events, book launches, and product launches. Completed course in Digital Marketing (Google Unlock), and pursuing course in Digital Marketing (IIM Skills).

Skilled in Oracle ERP and Tally ERP9; introduced Tally in Travancore General Contracting & Maintenance LLC, Abu Dhabi. An excellent communicator with strong analytical thinking, problem-solving and interpersonal skills to relate to any level of business and management.

Core Competencies

Administrative Management

Market Strategy / Planning

Content Creation

Marketing

Customer Relationship Management

Search Engine Optimization / Marketing

Research and Analysis

Training & Team Building

Documentation & Reporting

Career Timeline

Notable Accomplishments Across The Career

At Travancore General Contracting & Maintenance LLC:

Conducted interviews, recruited candidates, imparted training and monitored the performance of employees for HR related duties

Created the content and offered inputs to develop the organization’s website in liaison with the Technical Team; also designed brochures and pamphlets

At Ansal API:

Coordinated, planned and contributed at trade shows and special events

Wrote creative copy for catalogues, brochures

Studied and conceived newsletter articles

Technical Skills

Oracle ERP

Tally ERP 9

MS Office

Organizational Experience

Digital Marketing Executive

Brand Brigade Ventures Pvt. Ltd., Lucknow, India

Mar’20-Present

Key Result Areas:

Planning, developing & managing the design, content, and production of the digital materials of the organization

Conceptualising & conducting the digital marketing activities on the web, email, webinars, social media, and so on

Coordinating with the Creative Team and ensuring the successful promotion of all the content

Developing strategies to build customer loyalty programs, brand recognition and customer satisfaction

Maintaining and updating the digital properties

Administrative Officer

Travancore General Contracting & Maintenance LLC, Abu Dhabi, UAE

Mar’14-Sep’19

Key Result Areas:

Managed the complete administrative responsibilities for the organization including office management and inter-departmental coordination

Coordinated between the Procurement & Projects Departments to receive and prepare purchase orders

Formulated the documents & reports for bookkeeping, and accounts payable/receivable on Tally ERP

Prepared LPO and invoices for the clients & suppliers

Arranged the travel including visa, hotels, tickets and pick up arrangements of the management, staff & visitors

Developed & introduced the marketing materials such as brochures and pamphlets

Organized business itineraries, conferences, meetings and social functions

Recruited the staff which involved preparation of job description and person specifications, formulation of job adverts, checking of application forms, shortlisting, interview and selection of candidates

Maintained the personnel files of employees and ensured completion of the same, and monitored & verified that visa renewals are checked & leave/ suspensions/ overtime are recorded

Data Entry Officer

Haward Technology Middle East, Abu Dhabi, UAE

Oct’13-Feb’14

Key Result Areas:

Worked on Infosys software, and controlled, ordered, & maintained an inventory of the office supplies

Monitored & ensured the input and maintenance of data within the company database, ensured the accuracy and relevancy of the same, and flagged any discrepancies to the senior managers

Managed confidential information in line with the organization’s data security protocols

Conducted data review and clean up processes

Assisted the managers with the development and maintenance of data graphs & reports, and responded to the queries regarding the records

Previous Experience

Web Content Writer

Spectrum Consulting, Abu Dhabi, UAE

Nov’12-Sep’13

Senior Executive – Marketing

Ansal API, Lucknow, India

Oct’09-Jul’12

Course / Certification

Certification Course in Digital Marketing (IIM Skills), in 2020

Certification Course in Digital Marketing (Google Unlock), in 2020

Education

MBA (Operations & Marketing) from M.S. Ramaiah Institute of Management, Bengaluru, India, in 2009

BBA from Lucknow University, Lucknow, India, in 2007

Personal Details

Date of Birth: 22nd April 1987

Languages Known: English and Hindi

Address: House No. B-3/99, Vishal Khand, Gomti Nagar, Lucknow - 226010, Uttar Pradesh, India

Passport Details: Passport No.: L4870219; Passport Expiry Date: 10th September 2023

Nationality: Indian

Visa: Resident Visa valid till 31st December 2020

Marital Status: Married

No. of Dependents: 0

Driving License: NA

Afshan Ahmad

ADMIN. AND MARKETING PROFESSIONAL

Targeting challenging assignments in Administration Management/ Marketing with an organization of repute. Preferred Location: UAE

www.linkedin.com/in/afshan-ahmad-1ab461163 *************@*****.*** +971-********* / +91-799*******

Mar’14-Sep’19

Travancore General Contracting & Maintenance LLC, Abu Dhabi, UAE

Mar’20-Present

Brand Brigade Ventures Pvt. Ltd., Abu Dhabi, UAE

Oct’13-Feb’14

Haward Technology Middle East, Abu Dhabi, UAE

Oct’09-Jul’12

Ansal API, Lucknow, India

Nov’12-Sep’13

Spectrum Consulting, Abu Dhabi, UAE

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