Andria Heard
Atlanta (Metro), GA. 678-***-**** EMAIL: *********@*****.***
SUMMARY OF QUALIFICATIONS
Accomplished Account Manager
No matter the Industry (due to lay-offs, phased out positions & department-shut downs) I have Consistently Excelled to the Top!
Proven Documented Successful Sales Track Record!
PROFESSIONAL EXPERIENCE
Vulcan Materials Company
Small Business Account Rep 2016- Present
Accomplishments
Exceed Budget Expectation for three years in a row Expanded the customer base and grew revenue by 59% Second position created due to me growing this new portion of the business within 18 months Developed the position to what it is today; by managing 1000+ accounts and building relationships preparing quotes, visiting job sites, visiting my customer’s offices and conducting lunch and learns with my customers.
Follow up on all quotes in the pipeline, negotiate pricing on large jobs Toshiba Business Solutions
2014-2016
Sr. Lead Generation Specialist
Business Development of Enterprise Businesses, Large size businesses and Medium size businesses by way of targeting Atlanta’s Top 100 Companies, Atlanta’s Top 100 Private Companies and all other companies in the Atlanta Metro area to connect with C-Level Executives (IT Directors, CFOs, Procurement Directors, VP-Finance, General Managers, and Office Managers) to inquiry about their : Document Solutions, Security Solutions, Software Solutions and Digital Signage schedule appointments for Sales consultants and Major Account Managers to go out to offer Toshiba’s product and/or services. Market Source/Citi Health (Campaign Ended)
Accomplishments
Doubled Quota First Month (First Sales Rep to accomplish this) Sales Patient Financing Specialist 2012-2014
Canvass Dental Offices throughout the United States to offer Citi Financials patient financing program. By way of Presentation and walking through powerpoint Demo to show how the program integrates with their Dentrix software; also assist office managers and/or Dentist with application process and completing the new Dentrix user’s
Auto Trader Classics (Entire Department Laid-Off)
Accomplishments
First month doubled quote expectations by hitting 208% Account Manager 2011 – 2012
Sold advertising to small and large sized businesses; for six print publications and onto two websites. Managed all accounts sold by renewing and up selling AT&T Advertising Solutions
Accomplishments
Finished first year at 192%
Account Executive 2009-2011
Canvas small to large size businesses to offer AT&T’s full- suite of advertising products; print, online, Yahoo banners, search engine marketing, websites and mobile advertising. Managed a territory of new accounts, renewed accounts, up-sold accounts. W.W. Grainger Alpharetta, GA
Account Manager 2005-2007
Accomplishments
Finished first year at 113%
Consistently MVP of my team
● Managed 400 account territory built customer relationships from initial contact and quickly generated four to five key contacts within each account presenting the Grainger value proposition to each customer by phone.
● Used Dimensions of Professional Selling (DPS) skills to understand customer needs and develop cost effective solutions which increased customer spend, loyalty and retention.
● Aggressively followed up on leads to convert to sales revenue.
● Developed sales plans that effectively marketed Grainger's value proposition to customers in their account package to drive sales growth and gross profit.
● Assessed customer's needs and sales potential to maintain focus as a target account or to transition to appropriate function.
● Utilized supplier training or materials to increase product knowledge and industry knowledge.
● Strong use of sales skills; to understand customer needs and how the Grainger value proposition fit into those needs.
● Implemented and administered national sales promotions to drive revenue with customers in conjunction with the Marketing Department.
● Sales Administration
● Documented sales calls and customer interactions.
● Utilized standard pipeline reporting tools and methods.
● Ensured customer satisfaction through quality monitoring and perfect order measurements. HPCI Norcross, GA 2001-2005
Account Executive (Property Online Advertising)
Accomplishments
Closed the largest rental property advertising deal in the history of the company
● Contacted real estate property management companies; in areas where we had no print publication to offer online advertising.
● Conducted online virtual tours of our rental advertising website
● Cold calling
● Managed account up sold projects
● Updated ACT Database
● Prepared daily and monthly call reports.
TMP Worldwide Atlanta, GA (Entire Department laid-Off) 1999-2000 Account Executive (Medical online-application)
Accomplishments
Consistently exceeded expectations
MVP of my team
Canvassed hospitals, HMO's and other health care entities to sell newly developed Internet subscription products that provided data on physician board certifications. Territory management of a 17 state territory using Goldmine 4.0 client contact management system. Attended trade shows functions, telephone prospecting, following-up forecasting, presentation of contracts and closing through one to six month sales cycles. Maintained existing accounts by providing technical support EDUCATION
Western Iowa Tech Community College Sioux City, IA TECHNICAL SKILLS
MicroSoft Windows
MS Outlook
WinFax Pro
Sales Negotiation Skills
Data Entry
SalesForce.com
SAP
GoToMeeting
Webinars
APEX
MSales