Front Office Administrative Assistant

MS. LEKSHMI. S. DEVI

CURRENT RESIDENCE: ELECTRA TOURIST AREA, ABU DHABI

Mobile: 971-********* // 971-*********

Email: **************@*****.***

Career Objective:

Coordinate and control activities in the department effectively and efficiently which would help the organization to achieve its objectives and goals with a satisfied customer

PROFESSONAL SUMMARY:

COMPANY NAME: HOLIDAY MOMENTS TOURISM LLC DUBAI

DESIGNATION: OPERATIONS- CO-ORDINATOR

DURATION: SEPT 2018 To AUGUST 2020

PROFILE:

• 06 years of qualitative experience in Hospitality Field.

• Welcome clients and visitors to the office and assist them as needed.

• Responsible for managing projects opening and distributing mail, organizing files and conducting general research.

• Competency in Microsoft applications including word excel and out look

• Take meeting notes and transcribe into email, document or spreadsheet form.

• Track orders and maintain vendor relationships

• Train and assign tasks to new office clerks or interns.

• Completing a task related to managing a business.

• Answer phones and route calls to appropriate persons.

• Manage, sort, and dispense incoming mail and faxes.

• Notify and remind all parties of upcoming events, lunches, meetings etc.

• Frequently check office supply stock; reorder supplies when needed.

• Report any updates or pertinent issues that need addressing to the office manager.

• Uphold and carry out company office policies and procedures

• Experienced in planning, supervising the entire front office operation

• Gained exposure to organizational skills, communication skills and selling strategy techniques.

• Dedicated and careful-high level of accuracy and attention to details.

• Good time management basis.

PROFESSONAL SUMMARY:

COMPANY NAME: TILAL LIWA HOTEL ABU DHABI

DESIGNATION: GUEST SERVICE TEAM LEADER

DURATION: JANUARY 2015 – AUGUST 2018

PROFILE:

• Setting goals for performance and deadlines in ways that comply with company's plans and vision.

• Perform general bookkeeping duties.

• Maintain staff and company calendars.

• Monitoring employee productivity and providing constructive feedback and coaching.

• Organizing workflow and ensuring that employees understand their duties or delegated tasks.

• Preparing weekly and monthly report.

• Maintaining daily reports

• Briefing on daily basis.

• Good time management basis.

PROFESSONAL SUMMARY:

COMPANY NAME: ALOFT CHENNAI

DESIGNATION: GUEST SERVICE AGENT

DURATION: MAY 2014 – DEC 2014

PROFILE:

• Greeting guests upon arrival and making them feel welcomed.

• Administering check-ins and check-outs.

• Providing front desk services to guests.

• Delivering mail and messages.

• Performing duties on daily basis.

• Good time management basis

• Answering calls in a proper way.

Experince

PROFESSONAL SUMMARY:

COMPANY NAME: COURTYARD BY MARRIOTT

DESIGNATION: ROOMS CONTROLLER

DURATION: APRIL 2013 – MAY 2014

PROFILE:

• Good time management basis

• Managing guest rooms assignments and monitoring availability.

• Pre-Register designated guests and prepare key packets.

• Providing front desk services to guests.

• Delivering mail and messages.

• Time Management.

ACADEMIC CREDENTIALS

• Graduate (Hotel and Hospitality Administration) from Delhi University (2013)

• I am pursuing MBA in Human Resourse, from Indira Ghandi Open University SKILLS & INTEREST

• Communication.

• Ability to Work Under Pressure.

• Decision Making.

• Self-motivation.

• Leadership

• Adaptability.

PERSONAL INFORMATION

• Nick Name: Lekshmi

• Birthday: 10

th

November 1991

• Passport No: K7106691

• Visa Status: Residence

• Civil status: Married.

• Height: 5”2

• Weight : 115 ibs

Personal Information

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