Manager Assistant /restaurant supervisor
Resume:
CURRICULUM VITAE
Muhammad Sajjad Kiani
Abu Dhabi-UAE
Mobile No: +971-*********
E-mail : **************@*****.***
APPLICATION FOR THE POST OF:
RESTAURANT SUPERVISOR / ASSIST. MANAGER
OBJECTIVE:
Seeking for substantial responsibility where my past and varied experience would be
Fully utilized in a career opportunity and where making a significant contribution to
The success of my employer which will gain me a career advancement opportunity.
COMPETENCY PROFILE:
Flexible and can easily subject to new environment
Able to work under pressure
Self-motivated
High achiever and hard working
Strong Leadership skills
Communication skills
Excellent customer service skills
Ability to work in a fast-paced environment
Excellent organizational skills
Outstanding cash register and credit card machine operation abilities.
Superior organization and problem solving skills. EDUCATIONAL ATTAINMENT AND TRAININGS ATTENDED:
Attained a Secondary level of education.
Attained a Vocational Management Course
Food and hygiene certificate (EFST PROGRAM)
Employee of the year
WORK HISTORY:
Stella’s Sweet Boutique (Abu Dhabi) 2020 - Current
Position : Assistant Manager
Yamanote Atelier (Abu Dhabi) 2019 - 2020
Position: Restaurant Supervisor
Keyz Group of Industries (Dubai) 2018 – 2019
Position: Restaurant Supervisor
Social House (Allabar Group, Dubai mall) 2014 – 2018
Position: Team Leader/Supervisor
Serena Hotel (Islamabad-Pakistan) 2010 – 2014
Position: Captain
WORK EXPERIENCE:
Stella’s Sweet Boutique (Abu Dhabi) 2020 - Current
(Assistant Manager)
Responsible for guiding staff as they complete the tasks assigned, Developing and implementing a timeline for the team to reach its goal end
Delegating tasks to staffs.
Giving attention to detail and strong sense of hospitality.
Maintain high standards among the staff and ensuring a memorable good experience for the customers.
Train new employees and provide ongoing trainings.
Oversee all the front and back of the house restaurant operation.
Evaluating performance and providing feedback.
Helping to resolve employees issues and disputes.
Reporting to HR and senior management.
Oversee health code compliance and sanitation standards.
Making sure the dining area is clean and organized.
Filling Reports
Creating and managing team schedules.
Yamanote Atelier (Abu Dhabi) 2019 - 2020
(Restaurant Supervisor)
Yamanote Etihad towers, Abu Dhabi City, UAE
Responsible for guiding staff as they complete the tasks assigned.
Responsible for developing and implementing a timeline for the team to reach its goal end.
Delegating tasks to staffs
Giving attention to detail and strong sense of hospitality
Maintain high standards among the staff and ensuring a memorable good experience for the customers
Accountable for leading Dining Room Team members within operational standards and company policy.
Greeting guests and accommodating special requests.
Attend Quarterly meetings.
Seek ways to cut waste to decrease operational costs.
Monitored and input inventory, ordered produce according to weekly menu.
Filling reports.
Ordering supplies.
Conduct meetings on guests on a regular basis to ensure exemplary satisfaction with dining services,
Managing workflows.
Reporting to HR and senior management.
Evaluating performance and providing feedback.
Making sure the dining area is well tidy and in order.
Playing a key role in managing all aspects of restaurant business.
Generate weekly, monthly and annual reports.
Helping to resolve employee issues and disputes. KEYZ Group of Industries (Dubai) 2018 - 2019
(Restaurant supervisor)
Responsible for guiding staff as they complete the tasks assigned.
Analyze staff evaluations and feedback to improve the customer’s experience.
Responsible for developing and implementing a timeline for the team to reach its goal end.
Delegating tasks to staffs,
Giving attention to detail and strong sense of hospitality,
Maintain high standards among the staff and ensuring a memorable good experience for the customers.
Responsible for keeping the dining area well tidy and organized.
Social House (Allabar Group, Dubai mall) 2014 – 2018
(Team leader / supervisor)
Responsible for guiding staff as they complete the tasks assigned
Responsible for developing and implementing a timeline for the team to reach its goal end
Delegating tasks to staffs
Giving attention to detail and strong sense of hospitality.
Maintain high standards among the staff and ensuring a memorable good experience for the customers.
Managing workflows.
Menu management handling.
Reporting to HR and senior management.
Oversee health code compliance.
Greeting guests and accommodating requests.
Serena Hotel (Islamabad-Pakistan) 2010 - 2014
(Captain)
Responsible for guiding staff as they complete the tasks assigned
Responsible for developing and implementing a timeline for the team to reach its goal end
Delegating tasks to staffs.
Maintain high standards among the staff and ensuring a memorable good experience for the customers
Greeting guests and accommodating their requests.
Responsible for the customer complaints and resolve the issues.
Oversee front and back of the house restaurant operations.
Making sure that the dining room is well tidy and organized.
Excellent team player.
Responsible for the cash register and credit card machine operation. I hereby certify that the above information to the best of my knowledge and belief. Muhammad Sajjad Kiani 07 Sept 2020, UAE
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