Front Office Assistant
Resume:
Von Ryan Gaspar Eusebio
#*** ***** **., ***. ********, Caloocan City,
Philippines, 1402
Email: **********@*****.***
Objective:
“To maximize my potentials by working hard with passion and dedication. To gain knowledge and experience and become a vital part of the company’s success.”
Key Competencies:
Has basic knowledge in ATOM2 and Fusion X (Automated Table Operations Management).
Has training for Anti-Money Laundering and Money Counterfeit.
Trained for maximum security in gaming area and gaming tables.
Well versed in MAESTRO RESERVATION SYSTEM (PMS)
Can conduct training to OJT Students in FRONT OFFICE DEPARTMENT (SOP’s, Protocol’s, etc.)
Can perform duties in minimal supervision
Handling of complaints and can do decision making
Can perform: Reservation Agent, Cashier and Telephone Operator at a time
Can do bank transactions (Cash deposits and withdrawals, Paying contribution at SSS, Philhealth, and PAGIBIG, open new accounts, etc.)
Job Experience:
Okada Manila (Tiger Resort Leisure and Entertainment)
New Seaside drive, Entertainment City, Paranaque City
(Casino Dealer)
June 18, 2018 – June 20, 2020
City Of Dreams Manila (MCE LEISURE CORP.)
Aseana cor. Roxas Blvd, Brgy. Tambo, Dist. 1, Paranaque City
(Casino Dealer)
June 23, 2014 – January 12, 2017
Job Description: Deals games according to training procedure. Pays and takes all winning and losing bets. Maintains the cleanliness of the gaming table and also the gaming area. Being vigilant on piggy bettors for game pacing and security. Create a lively gaming experience for players. Gives the maximum “Customer Service” at all time. Changing of Paper bills into playing chips with the use of Counterfeiting Device. Check to ensure that all players have placed bets before play begins. Remind players about rules and regulations of the games. Inspect cards and equipment to be used in games to ensure that they are in good condition. Start and control games and gaming equipment, and announce winning numbers or colors. Open and close cash floats and sunken float of a gaming tables. Report any unlawful act to the floor supervisor and or manager immediately. Compute players’ winnings and losses. Being aware of the casino promotions and directions for further information on newly come guests. Endorsing pending transactions to new dealer. Being tact all the time with higher bosses and to other departments.
TABLE GAMES PLAYED: Baccarat (Commissioned Baccarat, Super Six Baccarat, and Baccarat 27), Black Jack, Pontoon, Caribbean Stud Poker, Three Card Poker, Money Wheel, and Sic-Bo. Has knowledge in dealing Roulette.
Kabayan Hotel – Caloocan
535 Caimito Rd. cor. McArthur Hi-way, Caloocan City
(Front Desk Clerk)
October 11, 2010 – February 28, 2014
Job Description: Read FO, GSO, Transportation logbook, Event board for the day. Endorsements (incident reports/activities happened during the last night, etc.). Cash & key’s turnover from the next shift. Resolve left departures, hotel car reservations of departing guests. Handling complains (if needed). Forwarding pending documents (vouchers, paid-out collection), & other forms of signature of Guest Service Officer/Front Office Assistant Manager. Follow-up and follow through of AM shift endorsements. Packages are controlled & monitored that being left in the Reception. Informing FOAM/GSO of all remaining room check out that needs to be A/R. Inform FOAM/GSO for remaining Group Master checkouts. Retrieve Survey Form if there are late check outs.
Immaculate Mother Learning Center
Reparo Road Ext., Sta. Quiteria, Caloocan City
(Administrative Assistant)
January 27, 2010- September 26, 2010
Job Description: Maintain student attendance and other records. Answer phone calls and emails from parents and school administrators. Assist visitors inside school campus. Prepare school reports, letters, and other documents.
Educational Background:
2004 – 2009 De La Salle-Araneta University
Bachelor of Science in Hotel and Restaurant Management
Victoneta Ave., Malabon City
1998 – 2002 Immaculate Mother Learning Center
Reparo Rd., Sta. Quiteria, Caloocan City
Personal Profile:
Nickname: Von
Date of Birth: August 6, 1985
Age: 34
Civil Status: Married
Height: 5’5
Weight: 115 lbs.
Religion: Roman Catholic
Character References:
Ranel Cruzgarcia
President & CEO of RC Trading Company
Former Pit Manager (City of Dreams)
Michelle Santiago
Assistant Pit Manager (OKADA Manila)
Marvic Aguilar
LBC Team Head (CAMANA)
I hereby certify that the information above is true and correct.
Applicant’s Signature
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