Virtual Assistant
Resume:
Lisette Camacho-Alvarez
Houston, TX *****
*****************@*****.***
Summary
Bi-Lingual Professional with fifteen years of customer service experience, a passion to health both the customer/client and the business to grow and bloom together, and a qualifications in the form of an academic Associate Degree in Business Administration. Strong abilities in communication and maintaining confidentiality to ensure and build client trust. Problem-solver dedicated to honorable representation of your organization and committed to streamlining processes to improve workflow with efficiency and collaboration.
Competencies
Spanish/Bi-Lingual
Microsoft Word
Excel
Outlook
PDF Pro Office
Adobe Acrobat
Calendaring
Communication
Prioritizing
Organization
Online Research
Multi-line Phone
Legal Research
Legal Drafting
Email Management
Proofreading
Data Entry
Transcribing
Payment and Invoicing
Accounting
Bookkeeping
Travel Research
Appointment Booking
PR Management
Public Speaking
Negotiations
Social Media Management
Ad Management
Education
Paralegal Certificate Center for Advanced Legal Studies Houston, TX September 2019
Associate in Business Administration Monroe College Bronx, NY December 2014
Work Experience
Litigation Legal Secretary, Litigation thompson reilley p.c. Houston, TX
January 2019 – Present
Made phone calls to update clients on case trial dates
Manage all incoming calls
Search and set mediation and court recordings
Timely and complex preparation of discovery for defendant’s litigation files using ProDoc systems
Collected medical records from providers for clients
Prepared correspondence to judges, opposing counsel, and clients
Liaison between associate attorney, client, providers, health insurance, lien holder, collection agencies, and adjusters
Senior Legal Assistant, Pre-Litigation Jim S. Adler & Associates Houston, TX
March 2019 - January 2020
Timely and complex preparation of case load of 80-120 personal injury pre-litigation files using Needles and ProDoc systems
Collected medical records from providers after clients completed full treatments
Prepared correspondence of bodily injury and personal injury protection, and under/un-Insured motorist Insurance demands
Liaison between associate attorney, client, providers, health insurance, lien holder, collection agencies, and adjusters
Legal Receptionist/Administrative Assistant Law Office of Jared B. Ynigez Houston, TX
June 2018 - February 2019
Created client files including physical and electronical files for all new clients (between 1-10 clients per week) in Drop Box/SharePoint and Prevail
Input, balanced, and mailed disbursement checks
Closed all pre-litigation files after all checks were disbursed
Scheduled all office meetings on Google calendar
Managed and directed incoming phone calls
Attached all outgoing and incoming faxes and emails in the Prevail System
Prepared conference room for Depositions and Intake Conferences
Updated adjusters, medical facilities, and clients on the current status of their case
Payroll Administrative Assistant / Assistant Manager Bellevue Hospital Center NYC, NY
October 2014 - April 2018
Managed time sheets of 500-700 employees
Distributed paychecks to over 4,000 employees
Daily input of timesheets manually - scanned and verified weekly using Webterm and Quick-key
Bi-weekly adjustments for employees on Leave of Absence, Family Medical Leave and receiving Worker's Compensation
Used Excel and Webterm to prepare and calculate PTO accrual in order to determine Last Day Paid and Last Day Worked for employees resigning, retiring, and exhausting time from leave of absence
Administrative Assistant/Fixed Assets Axion Health Temp Account for Items
January 2014 - October 2014
Managed IT items more than $500
Donated assets and relinquishment to zero the accounting books
Physically tagged and inspected all items received over $500
Used GHX, Webterm, E-commerce, and Oracle to verify that all payments, items, and invoices had been obtained before closing the general ledger for all items under fixed assets
Health Clerk/ sports medicine rehab center
October 2013 - January 2014
Intake all new patients
Verified patient’s insurance
Uploaded and ordered MRIs
Downloaded the client’s confidential documents
Lisette Camacho-Alvarez
Resume - Page 2
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