Sales Property Manager

KATHERINE KELLY

Email: ******.*****@*****.***

Phone: 623-***-****

LinkedIn: www.linkedin.com/in/KayteeKelly

OBJECTIVE

My objective is to obtain a full-time position where I can expand my extensive background and skills in Sales, Property Management and Conflict Resolution to help solve problems for the clients and organizations I serve.

CORE COMPETENCIES:

Management & Leadership

Coaching

Training

Exceptional Customer Service Support

Relationship Builder

Conflict De-escalation

Sales (Inside, Outside, Automotive, Direct)

CRM

Retail Marketing

Accounting

Facilities Operations

Leasing

Problem Solving

Vendor Management

Yardi Software

Rent Café

Onsite

Microsoft Office (Excel, Word, PowerPoint, Outlook)

EXPERIENCE

Pinnacle Management – Ascend on Cave Creek Phoenix, AZ

Assistant Property Manager January 2018 – Current

In this position I am responsible for maintain a luxury property in North Phoenix. In this position I am the typically the first point of contact for our residents, leasing agents and vendors. Some of my duties include but are not limited to:

Drafting Leases and Lease Renewals

Resolving Customer/Resident Disputes

Marketing

Posting Financials and Collection of amounts due

Training and Coaching of Staff

Sales Leads Follow Up

Vendor Management

Wood Residential & Altera Highland Community Phoenix, AZ

Leasing Agent July 2015 – December 2017

In this position I worked in a progressive and challenging role as a leasing agent these are some of my key accomplishments:

Responsible for coordinating and communicating marketing during a full interior and exterior renovation at the property.

Resolved customer/resident disputes

Communication of community events and helped foster the community engagement.

Developed strategic leasing plans and ideas to cultivate more leases

Customer Sales Leasing

oAwarded 2016 Leasing Agent of the Year

Nissan USA & Larry Miller Toyota Phoenix, AZ

Sale Consultant July 2013 – July 2015

In this position I worked in a high Intensity sales driven environment. Lead customers through the sales process including selection, test drive, personalization, paperwork and final delivery of the vehicle. Using the Customer Relationship Management (CRM) tool to effectively track all customer interaction. Leveraged company resources to convert incoming leads, as well as generate new leads through creative marketing and effective networking. Continuing my education on every vehicle make and model and every year I was in the business. Represent every brand I sold for which was mostly the Japanese makes of vehicles.

Awarded Sales Woman of the month 3 times

EDUCATION

HSD Copper Canyon High Schol Phoenix, AZ

September 2005 – June 2009 High School Diploma

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