Employee Relations Manager
Resume:
SYLVIA RICO
Henderson, NV ***74
adf1lj@r.postjobfree.com
SUMMARY
I am a Human Resource/Compliance professional with extensive knowledge in employee relations, managerial and administrative skills and employment law. I have proven ability to serve the needs of a diverse employee environment, and the tenacity to achieve results.
EDUCATION
University of Texas at El Paso – Bachelors Business Administration, Management
OCCUPATIONAL EXPERIENCE
April 2018 to March 2020
Ken’s Foods, Inc.
Human Resource Manager
Managed a Human Resource staff of three employees. Conducted employee related investigations, assist management with performance management training, recruitment, hiring, terminations, new hire orientation. Active in Safety, Health and Environment compliance as well as Worker’s Compensation, FMLA, I9 documentation and adhering to employment law. Successfully implemented and managed policies, accurate headcount, corrective action documentation, investigated and applied proper payroll procedures. Advocate for employee relations, community events, and planning employee appreciation events. Approved invoices and processed for payment.
September 2016 to September 2017
Lhoist North America
Human Resource Manager
Conducted employee relation interviews and investigations. Managed regional recruitment and staffing of non-exempt and exempt positions. Processed onboarding for new and promoted employees. Managed sites in Nevada, Arizona, California, New Mexico, Idaho, Canada and Texas. Handled FMLA recordkeeping and processing. Familiar with Workday Software. Knowledge and experience with Employment Law and Compliance. Provided training to onsite management on corrective action, interviewing skills, FMLA and Company policies and procedures. Completed presentations on pension and anti-harassment. Labor Relations and Union Avoidance experience. Experienced in Safety, Health and Environment training, awareness and prevention. MSHA and OSHA Certified. (Manufacturing).
April 2016 to August 2016
Eastridge Workforce Solutions
Employee Relations Manager (Contract Position)
Ensure compliance of Federal and State employment law including TERO. Create policies and update job descriptions. Created a work environment of fairness and equality. Communicated with Eastridge employees, clients, and peers. Conducted employee relation investigations. Provided training to exempt and non-exempt staff. Provided resources for employees, staff and clients. Demonstrated and accountability in compliance referencing company policies and processes. (Construction Division)
March 2015 to November 2015
United Service Companies
Senior Human Resource Generalist (Western Region)
Actively recruited for managerial and hourly staff for various business units in Western Region. Compiled State addendum revisions for Compliance and Business purposes. Effectively addressed employee relation claims, concerns and conducted investigations. Provided training to numerous business units. Set up of Las Vegas Temp Staffing Office, including furnishing, assignment of offices, internet and equipment. Interviewed, hired and managed office staff. (Staffing Environment/Event Environment)
March 2006 – June 2014 (Promotion within Company)
Navistar Inc. (formerly International Truck and Engine Corporation)
Senior Corporate Compliance Auditor
Actively conducted compliance audits in the areas of Human Resources, Safety, Health and Environmental, Foreign Corrupt Practice, Defense Contracts, Purchasing/Travel Card Compliance and Record Retention. Familiar with Employment Law, Federal and State Law, Benefits and other work related regulations. Provided resources to location personnel on Federal, State and Local Compliance. Created and distributed audit and exception reports to locations and performed follow up audits for compliance. Communicated with Corporate personnel on compliance audits and results. Conducted investigations. Achieved role of Human Resource Business Partner. (Manufacturing Environment)
Promoted to Sr. Corporate Compliance Auditor
International Truck and Engine Corporation (Navistar, Inc.)
Human Resource Manager
Actively participated with the start-up operation of several Part Distribution Centers. Recruitment, pre-screening, assessed, interviewed and hired candidates. Created employee newsletter. Promoted an open door environment. Conducted new employee orientation and entered data to PeopleSoft software. Provided training on anti-harassment, employment benefits and management training. Conducted investigations pertaining to employee related issues and violations of policy. Experienced with employment law, ensured compliance with local, State and Federal laws. Created OFCCP compliant job descriptions and responsible for the job posting process. Managed maintenance of Worker’s Compensation files. Participated with compensation planning and budgeting. (Distribution and Manufacturing Environment)
January 20001 – October 2005 (Promotion within Company)
Lowe’s Home Improvement Warehouse
Area Human Resource Manager
Managed, supervised and trained 18 store Human Resource Managers in Northern California, Northern Nevada, Las Vegas and Salt Lake City. Responsible for ensuring all stores met compliance with local, State and Federal guidelines. Conducted internal investigations and performed interviews regarding anti-harassment, non-discrimination and other employee related issues. Performed internal audits at store locations. Active resource for store managers, district staff, regional staff, loss prevention personnel, store Human Resource Managers, employees and customers. Immediately responded to calls made to hotline number. Provided development training for employees for possible progression opportunities. Trained and coached store management on correct methods in providing progressive discipline. Provided training on Anti-Harassment and EEOC to all store management. Interviewed and hired Human Resource managers for store location positions (Retail Environment)
Promoted to Area Human Resource Manager
Lowe’s Home Improvement Warehouse
Personnel Training Coordinator
Completed store set up at various locations in Texas and New Mexico. Conducted investigations regarding employee related concerns. Assumed role of District Trainer for Human Resource Manager training and development. Prepared weekly schedule and completed payroll for store locations. Maintained job posting, termination, training, OSHA, DOT and Leave of Absence logs. Maintain employee files. Processed wage and salary increases and annual reviews. Coordinated community events. (Retail Environment)
EDUCATION AND AWARDS
University of Texas at El Paso
El Paso Community College
Burges High School
Dean’s List in Academic Excellence at the University of Texas at El Paso
Dean’s List in Academic Excellence at El Paso Community College
SKILLS
Experience with Microsoft Office, Word, Excel, Outlook, Powerpoint, Workday, Sharepoint, Peoplesoft, Kronos and ADP.
SHRM member. Multi-site and multi-business experience.
Bilingual: English/Spanish
REFERENCES PROVIDED UPON REQUEST
References:
Costas Tassiadamis (former Collegue)
adf1lj@r.postjobfree.com
Pedro Fernandez – Riano (former Manager)
adf1lj@r.postjobfree.com
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