RITA DIMATTEO
* ******* ***** **** 48-905-***-**** ************@*******.***
OBJECTIVE
To seek employment within your company where my skills of organization, time management abilities and customer satisfaction can be utilized.
EXPERIENCE
Shoppers Drug Mart, Hamilton, ON
Supervisor 2012 – Present
Responsible for opening/closing of the store, bank deposits, and paperwork
Manage retail staff
Work on store displays
Provide customer service
Handle customer questions, complaints, and issues
Balance cash registers at shift change/end of shift
Hamilton Catholic District School Board, Hamilton, ON
Educational Assistant September 2000 – May 2019
Modified and executed curriculum matched to student needs
Helped students develop fine motor skills, as well as improved behaviour
Monitored administration of medications
Provided ongoing communication with teachers as well as parents of special needs children
Pier 1 Imports, Hamilton, ON
Sales Advisor September 2016 – June 2018
Facilitated sales transactions by advising customers on suitable products that met their needs
Performed customer service and merchandising duties on the sales floor
Operating cash register and other electronics
Bishop Ryan Catholic Secondary School, Hannon, ON
Head Secretary June-September 2016
Answering calls, emails and taking messages
Tracking attendance and absences
Completed student registration
Administered payroll
Shoppers Drug Mart, Hamilton, ON
Cashier Manager 1986-1999
Supervised and managed cashier staff
Consistently helped to increase sales and profits
Responsible for hiring and training cashier staff
Conducted performance reviews
EDUCATION
Educational Assistant Program
Mohawk College
1999-2001
St. Thomas More Catholic Secondary School
1976-1980
INTERESTS
Working out
Travelling
Social media
References Available Upon Request