Office Front Desk

ELIZABETH C. SOOHOO

**-** **

rd

Street, Apt. # 4B ● Astoria, NY 11102 ● 631-***-**** ● ********@*****.*** WORK EXPERIENCE

Malapero, Prisco & Klauber LLP

Workers’ Compensation Paralegal, New York, NY, July 2015 – Current

• Schedule and confirm telephone depositions with the claimant’s attorney and doctor’s office

• Order the court reporter for telephone depositions for the following day

• Order Independent Medical Examinations with the appropriate vendor

• Distribute incoming mail to the appropriate attorney

• Prepare correspondences, subpoenas and appeals to send to the Workers’ Compensation Board, attorney, claimant and doctor

• Monitor case files electronically to ensure timely management through E-Case

• Open new cases in Needles

• Create a spreadsheet of the attorney’s appearances to monitor their reports and appearance sheets with Microsoft Excel

• Draft e-mails to the adjuster regarding the status of hearings and other various questions

• Request medical records from doctors and hospitals through authorization forms

• Enter billing for the tasks that were completed for the day in PerfectLaw Receptionist, New York, NY, July 2014 – July 2015

• Monitored all incoming phone calls

• Entered billing for attorneys and photocopies in Juris

• E-mailed clients letters and documents

• Input new cases within Needles

• Reviewed case files electronically to ensure timely management through E-Case The Dental Office of Dr. William D. Soohoo, D.D.S. Receptionist, Flushing, NY, Summer 2012 – July 2014

• Maintained office schedule through coordination of appointments with patients

• Proactively assisted with office organization, re-organizing patient charts for ease of use

• Communicated with all patients to regarding past, current and future appointments, procedures and billing

• Managed insurance billing across all major dental insurers William Vitacco Associates, LTD.

Receptionist (Temp), New York, NY, January 2014 – March 2014

• Managed front desk duties, handling incoming calls and appointments

• Organized and processed all outgoing mail, using Excel and Word to create labels and document

• Maintained schedule for all appointments with the Department of Buildings in Excel

• Ordered messengers and FedEx’s for staff in order to send out essential paperwork and materials to clients The Fresh Air Fund

General Counselor, Fishkill, NY, Summer 2010, Summer 2009

• Worked with under-privileged and handicapped female children from urban areas

• Supervised the children in various sports, games, crafts, and themed event days while following a schedule

• Completed emergency training

• Communicated all issues to administrative staff

Long Island Radio Group

Intern, Farmingdale, NY, Summer 2008

• Worked on several events, such as local movie premieres, food fairs, grand openings, and fundraisers

• Conducted filing work and entered data base entry

• Edited music and entered them into the computer system EDUCATION

Master of Science, State University of New York at Fredonia, July 2012 Major: Speech-Language Pathology, GPA 3.34

Bachelor of Science, California University of Pennsylvania, May 2011 Major: Communication Disorders

Dean’s List, Highest Honors, Spring 2011, Fall 2010, GPA 3.79 Bachelor of Arts, York College of Pennsylvania, May 2010 Major: Speech Communication

Lambda Pi Eta, The National Communication Association Honor Society, May 2010, GPA 3.04

Contact this candidate