Medical Billing Customer Service
Resume:
Leadership Problem Solving and decision making
Communication (written and verbal) Teamwork
Communicate effective inside and
outside organization
Strong wok ethic
Microsoft Office, QuickBooks
Sales Customer targeting
Accounts receivable and payable
Jun 2017 Current
Lafayette, LA
Feb 2009 Current
Youngsville, LA
Aug 2006 Jul 2011
Lafayette, LA
Nov 2005 Aug 2008
Lafayette, LA
Sep 2005 Aug 2006
Nathalie Battee-Martin
Professional Summary
Skills
Experience
Red Coat
Delta Air Lines Inc
Strong technical/functional skills in ticketing and reservations. Effective in written, verbal and communication skills with passengers and internal customers. Work well with all levels within the organization and across multiple divisions. Keen ability to solve problems and possess the dedication to provide excellent customer service. Resolve conflicts in a professional manner that aligns with Delta customer service standard. Practice safety conscious behaviors at all times. Make quick and sound decisions.
Owner
Mint Condition Cleaning Services
Customer targeting, employee recruiting, contract negotiation, operation management, accounts receivable and payable, strong work ethic, natural and leader, customer service relations, experience with Microsoft Excel and QuickBooks, strong attention to detail. Patient Service Representative
Our Lady of Lourdes Hospital B
Work with patients and family in the patient flow process, charge entry for clinic billing, reimbursement and coding, assist with clerical duties, answering phones, scheduling appointments, ordering supplies, assist patients with billing concerns and error, and credentials for new physician.
Medical Billing Coordinator
Acadiana Women's Health Group
Monitored claims via co9rrespondencereceived from insurance companies and billing reports, provide claim resolution on all outstanding claims, identified all billing and coding errors, contact patients regarding medical bills and claim status, setup payment arrangements on outstanding accounts and medical procedures
Patient Account Services
206 Copperfield Way, Youngsville, LA 70592
*************@*****.***
Ph: 337-***-****
Irving, TX
Sep 2001 Aug 2005
New Orleans, LA
Lafayette, LA
HCA Patient Account Services
Monitored claims via correspondence received from insurance companies and billing reports, provide claim resolution on outstanding claims, identified billing and coding errors, spoke with patients regarding outstanding accounts due to billing errors or payment arrangements. Cardiology Billing Specialist
Tulane University Health Science Center Der
Obtained authorizations for all out patient procedures, request patient demographic information from hospitals or clinics for billing after procedure, prepared documentation for charge capture, entered charges for billing, handled all inquiries from third party payers, patients, physicians and team members.
Education
Business Administration
University of Louisiana at Lafayette
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