Sales Manager
Resume:
Rajesh Prabhu
Objective: To use my knowledge and skills in Automobile Industry and enhance my learning for a wider and more challenging professional assignment.
Educational Qualifications:
1989 Diploma in Mechanical Engineering, Mangalore University.
Professional Training:
Key Part of the Transition and Design team for the implementation of SAP R/3 and SAP 4.7 in Trading Enterprises, which was the pilot company to evaluate, test and release the final customized SAP software for it to be implemented across all Al Futtaim Automotive Group. Specific Emphasis on the Sales & Distribution (SD), Materials Management (MM) and Finance (FI) Modules of SAP. Developed proper SAP training program / material across Sales and Distribution (SD), Financial Accounting (FI – SD Related), Materials Management (MM), and Business in Workplace (BIW - reporting modules) and supported the certification process.
Experience summary:
Feb 2016 till Date Satyam Ford, Thane
Parts Manager
Satyam Ford is the latest additions to the list of Ford Authorized dealers in western India, committed to elevating ownership experience to the next level. Ensuring a world-class experience, the new service facility from Satyam Ford offers Ford’s unmatched customer-oriented service offerings. Satyam Ford has been designed to redefine the ownership experience by offering customers extremely competitive, incredible and highly transparent service thereby ensuring value for money and peace of mind.
Responsibilities:
Supervise parts personnel and oversee parts department operations.
Handle all customer complaints in order to ensure maximum customer satisfaction.
Ensure the needs of the Service Department are being met.
Maintain sufficient stock to support demand and acceptable inventory turn ratio.
Manage purchasing and receiving of parts and supplies.
Successfully oversee staff employees and administrative operations through decisive leadership and sound business practices.
Jan 2014 - Jan 2016 Bafna Motors Private Limited, India
Parts Manager–Mumbai
Bafna Motors founded by Shri. Mishrilal Bafna, one of the earliest & oldest dealers of Tata Automotive ltd, in India. They started their operations in Aurangabad and today have steadily progressed into a Maharashtra wide network. Bafna Motors have grown consistently, achieving leading leadership positions in their areas of operation and are supported by a team of more than 2000 skilled employees and a robust network they sell over 15000 vehicles each year in different categories in Maharashtra.
Responsibilities:
To handle entire operations for the parts division.
To drive business development opportunities for the TATA market.
Responsible for activities including forecasting, budgeting and control, MIS reports for the parts division.
To maximize the sales effort across automobile spare parts product line to all sections of customers.
Skills:
Undergone Siebel Dealer Business Management System training at Tata Motors training Center, in Mumbai.
May 1998 -Aug 2013 AlFuttaim Trading enterprises, UAE
Assistant Manager / Parts Supervisor
Al-Futtaim's Trading Enterprises secures sole distribution rights in the UAE for Honda cars, motorcycles and power products, Volvo cars, Chrysler and Dodge cars and trucks and the Jeep dealership in Dubai. Trading Enterprises, with its nation-wide presence, backs all of its brands through a network of 19 separate sales, service and parts locations throughout the UAE, and provides further support through a nationwide network of motorcycle and power products dealers. All Trading Enterprise’s sales, parts and service facilities are linked by an on-line, real time computer system, which utilizes a total of over 175 terminals and printers. Over 400 employees of 16 varying nationalities constitute the Trading Enterprises team united by a common objective of achieving total customer satisfaction.
Responsibilities:
Handled retail, internal workshop, wholesale & international bulk sales (Exports) for the parts division at different levels and periods of time.
To drive business development opportunities for the international Honda market, set sales strategy & sales targets to increase volume / value share.
Responsible for activities including forecasting, budgeting and control, MIS reported for the bulk sales division.
To work with the warehouse team to maximize the sales effort across the products.
To initiate aggressive pricing policies and strategies for the bulk sales division.
To ensure brand salience & growth of AlFuttaim (Honda Spare Parts) and leveraging its equity in the market / international market.
To build the brand to the consumer &, corporate across the globe.
Single handedly responsible for preparing quotations, follow-up on quotations, getting orders, follow- up on orders and execution of the same.
Define a comprehensive sales strategy, which articulates perspectives on how to maximize Al Futtaim’s potential in the market, pricing policies, & inventory management.
Work out quotations as per the place of requirement.
To manage the entire warehouse team dedicated to the bulk sales division.
Achievements:
Successfully grew sales by 4 % for last fiscal year (2013).
Adjudged the best employee of the year 2003.
Was given the additional responsibility of Ras-Al-Khaimah branch.
Was one amongst 4 members of the team selected for the In-house SAP training.
Was selected for a business promotion trip to Singapore. The highlights were as follows:
Visited existing clients to build up a personal rapport since had communicated through mails only.
Developed 2 new clients for Honda &1 existing Honda client for Volvo franchise. Revived 1 lost client.
Contributed to the business; increased by almost 20% post visit.
Skills:
Undergone SAP R/3 & SAP 4.7, Al Futtaim in-house super user training & in turn imparted training to other associates in the Spare Parts department.
Strong SAP knowledge in SD module.
Extensive training course development and delivery experience.
Excellent operating skills.
Experience in delivering end to end training programs.
Strong implementation experience in SAP SD module.
Aug 1996 –Mar 1998 Fazalbhoy Motors, Mumbai
Manager - Spare Parts
Daewoo entered India in 1995 through a joint venture with the local DCM group. Daewoo Motors India Limited is a part of the Korean multinational Daewoo Group. Fazalbhoy were one of the key distributors/ dealers for DCM Daewoo motors in Mumbai.
Responsibilities:
Responsible for the sales of parts division.
To develop an excellent customer database.
Total responsibility for all aspects of the business ranging from sales and distribution to inventory control, parts sourcing, systems development, warehousing and packaging.
Sep 1992 –May 1996 Al Hashar Group, Muscat
Sales Executive
The first company in the Al Hashar Group was established in 1972 and the Group has since developed into one of the largest private owned companies in the Sultanate of Oman, with an annual turnover in excess of US$ 200 million and a staff establishment of about 1,200 persons. They were the sole Distributors for Nissan Corporation in Oman. The Group operates in several diverse areas with an excellent network of branches throughout Oman.
Responsibilities:
Responsible for retail and internal / external workshop sales.
Was given the additional responsibility of branch in charge for a period of 2 years.
Achievements:
Streamlined the process & the systems for the branch.
Was appreciated for successfully managing this dual responsibility.
Jul 1989 –Jul 1992 Schrader Schovill Duncan Ltd, Mumbai
Sales & Services Engineer
Responsibilities:
To handle the sales & service of pneumatic accessories for the western region of Maharashtra, India (Mumbai & Nasik).
Personal Details:
Marital Status: Married with one child
Date of Birth: 14th November, 1967
Contact Details: +919*********
D/L: Bahrain D/L Valid till June 2021
Mail address: ****************@*****.***
Languages known: English, Hindi, Arabic, Marathi & Konkani.
Permanent Address: 1203, Caspia, Joy Homes, LBS Marg, Bhandup (W), Mumbai- 400078.
References: To be provided on request
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