Customer Care Manager

CURRICULAM VITAE

For

Chantel Kroucamp

PERSONAL INFORMATION:

Full names: Chantel

Surname: Kroucamp

Nationality: South African

Current address: 2B Koraalboom Ave

Nelspruit

Cell number: 076-***-****

E-mail address: ********.*******@*****.***

Language skills: English – speak, read and write

Afrikaans – speak, read and write

Health: Good

Marriage status: Unmarried

Dependants: Yes

Criminal record: None

EDUCATION AND QUALIFICATIONS

Highest School grade: Matric / Grade 12

Subjects; Afrikaans home language

English additional language

Mathematic Literacy

Consumer Studies

Computer Applications Technology

Geography

Life Orientations

OCCUPATIONAL EXPERIENCE

PREVIOUS EMPLOYERS

Company: Bayteck Holdings Nelspruit (Receptionist) Duration: January 2012 – April 2012

Capacity: General Receptionist duties

Junior Administrator

Controlling of Switchboard

Controlling of petty cash

Data Capturing

Company: DTL Aircharters (Caterer)

Duration: May 2012 – January 2013

Capacity: On flight catering arrangements

Confirming of passengers

Company: Sweetie Pie (Junior Manager)

Duration: November 2013 – February 2014

Capacity: Cash ups

Payroll

Stock take

Customer care

General admin

Company: Blignault and Partners Attorneys (Receptionist) Duration: September 2014 – April 2018

Capacity: General admin

Switchboard

Dictaphone typist

Assisting walk in clients

Company: Technology Corporate Management (Call Administrator) Duration: April 2018 – Current

Capacity: Provide support to clients and technicians Ordering of relevant equipment

Receiving calls and dial out calls to relevant technicians MOTIVATION LETTER

Dear future Employer,

I believe that hard work, dedication, professionalism, punctuality, teamwork, and respect is the key to form and grow a successful business. I am a person that is very neat in and around my workspace, I like an organized workspace. I work well under pressure and will always lend a hand to help a colleague. I did have the privilege to have worked in different positions at different companies, which have led me to obtain and grow certain skills. In reference to my occupational experience I have learned how to organize to detail. I have good people interaction skills, and will always help a client/ customer / or colleague with a smile. I have excellent telephone etiquette. I know and have experience in Microsoft office and all its programs.

I am willing to learn and believe one is never to old to learn something new, and knowing more will broaden your set of mind.

I want to be an asset to your company and help better/build it in any way I can. Hope to hear from you soon.

Kind regards,

Chantel Kroucamp

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