LMS Administration, SAP front line support, Office Administration
Resume:
CHANTEL KROUCAMP-DE BEER
EXPERIENCE
Aspen Pharmaceuticals
Jan 2021 - Present
Assistant Administrator / SAP Front Line Support
Contracted via Technology Corporate Management
(TCM)
Provide administrative and program support for the LMS division.
Maintain accurate employee training records and
reports.
Assist with scheduling, document control, and internal communication.
Provide first-line SAP access and authorization support.
Verify user eligibility for access based on training and compliance.
Assign missing training modules and track completion.
Compile correct SAP role and authorization codes.
Forward validated requests to NTT Data for processing and resolution.
TCM (Technology Corporate Management)
April 2018 – Dec 2020
Call Administrator
Logged incoming calls and service requests into company systems.
Performed data entry and administrative follow-ups.
Assisted management with daily reporting and issue resolution.
Delivered professional customer and stakeholder
communication.
Blignault & Partners Attorneys
Sept 2014 – Mar 2018
Senior Receptionist / Assistant
Managed front desk operations and served as the first point of contact for clients and visitors.
Handled incoming calls, email and inquiries in a professional and confidential manner.
Scheduled appointments, consultations and meetings for attorneys.
Transcribed legal documents from voice recordings with high accuracy and attention to detail.
Mount Pleasant,
Port Elizabeth, 6070
********.*******@*****.***
PROFFESIONAL SUMMARY
Experienced Administrative
Professional with over five years of
experience, supporting pharmaceutical
and IT operations. Skilled in SAP first-
line support, LMS administration, office
coordination, document control and
customer service. Recognised for being
organised, reliable, hardworking and
detail-oriented, with the ability to
manage multiple priorities while
delivering excellent support to both
internal teams and clients.
Managed diaries and supported efficient time management for legal staff.
Assisted with document preparation, formatting and filing
Maintained strict client confidentiality and adhere to legal office procedures. EDUCATION
Lichtenburg Highschool, 2011
• Matric certification
CORE SKILLS
SAP First-Line Support (Access & Authorization)
Office Administration
Document Control & Filing
Training Records Management (LMS)
Customer & Call Handling
Microsoft Office (Word, Excel, Outlook, Teams, PowerPoint)
Data Entry & Reporting
Time Management
Communication & Interpersonal Skills
Team player
Dictaphone typist
ADDITIONAL INFORMATION
Nationality: South African
Languages: English, Afrikaans
Passport: Valid
Valid Driver’s Licence: Yes
REFERENCES
Aspen Pharmaceuticals
Zoe Laubcher
Work no: 041-***-**** / 083-***-****
TCM (Technology Corporate Management)
Andries Botha
Work no: 041-***-****
Blignault & Partners Attorneys
Ernie Blignault
Work no: 042-***-****
Contact this candidate