Warehouse and Operations Manager

Thomas Rhoades

Allegan, Michigan

217-***-**** ***********@*****.***

SUMMARY

Results-driven warehousing, operations, logistics, production, and distribution management professional.

• 20 years of expertise in supporting daily operations within fast-paced and challenging distribution, warehouse, and supply chain environments.

• Keen capacity to execute a diverse range of functions in logistics, distribution, warehousing, shipping/receiving, and production management.

• Successful management of 300,000 square foot 3PL warehouse.

• Demonstrated leadership capabilities to train, coach, and oversee teams of 30+.

• Comprehensive knowledge of internal processes, corporate mandate adherence, regulatory compliance, and execution of policies and best practices.

• Competent at coordinating, managing, and monitoring multi-faceted projects.

• Excellent interpersonal, oral, and written communication skills.

• Outstanding prioritization; capable of independent work and directing teams to achieve targeted goals.

• Six Sigma White Belt certified.

• Proficiency in MS Office Suite; customized operations and supply chain management software.

• CDL Class A license, MHE / HiLo forklift operator license. CAREER ACHIEVEMENTS

Led overhaul of receiving processes that reduced receiving errors by 97%

SOPs + P&Ps that increased inventory accuracy by 47%

Created new systems + policies that reduced receiving errors by 70%

Streamlined workflow process for 23% faster receiving + reduced workflow waste points

Conceptualized new warehouse layout strategies + logistics systems to boost storage capacity by 50%

Drove receiving and warehousing upgrades resulting in 1,700% increase in workdays with no receiving errors

Spearheaded process improvements to enhance workflow by 36%

Piloted logistical upgrades to reduce expedite costs by 39%

Developed new on-shift + cross-training programs that reduced staff turnover by 30% PROFESSIONAL EXPERIENCE

Leland International, Grand Rapids, MI, 2019-2020

Senior Warehouse Manager

Direct and coordinate all warehousing, inventory control, and shipping/receiving activities for all raw materials and finished goods. Implement continuous improvement strategies to improve storage and flow of materials and establish best practices warehousing processes to maximize efficiency and inventory accuracy. Created new systems and policies that reduced receiving errors by 70% in first month in position. Led overhaul of receiving processes that reduced receiving errors in first quarter of employment by over 97%. Altered and streamlined receiving and warehousing systems that resulted in a 1,700% increase in workdays without receiving errors.

CHS, Inc., Holland, MI, 2017-2019

Operations Supervisor

Supervise facility, equipment, and personnel in efficiently running manufacturing operation to meet all receiving, shipping, and production goals. Provide leadership for employees, including training, SOPs, and scheduling. Facility and quality audits, record keeping, budgeting, continuous improvement, reporting. Safety management plans and OSHA/FDA regulation compliance. Customer relations and maintenance of equipment. Led team to 23% faster receiving process to reduce workflow waste points and reduced staff turnover by 30% by creating stronger on-shift training processes and new cross-training programs. Herbruck’s, Saranac, MI, 2013-2017

Assistant Manager, Feed mill

Coordinate supply chain activities for multi-state feed mill operation for national food production company. Oversee shipping, receiving, and production goals. Quality control, OSHA/FDA regulation compliance, SOPs, safety program adherence. Scheduling, KPI monitoring, and reporting. Customer relations and equipment maintenance. Increased inventory accuracy by 24% and decreased expedite costs by 34% by creating new system to verify all incoming submaterials were linked to finished good products. Self-employed contractor, MI, 2008 - 2013

Transportation Specialist & Independent Contractor Labor and materials planning for work crews for all renovation, warehouse, and transport activities. Oversee regulatory compliance, project timelines, and budgets. Transportation coordination for local and OTR needs. Manage onboard computer systems; monitor and report deliveries and pick-ups and provide real-time communications. Recognized Rescue Run Specialist; met 100% on-time delivery needs throughout tenure. Store Opening Solutions, Grand Rapids, MI, 2006 - 2008 Warehouse Manager (3PL Distribution Center)

Oversee 18 team associates and 300K square foot fast-paced 3PL warehouse operation that worked with Meijer. Proactively train employees on systems and processes. Increased inventory accuracy by 47% and storage capacity by 50% through initiation of new warehouse policies and procedures. OTHER PROFESSIONAL ACCOMPLISHMENTS & WORK SERVICE

Receiving Manager & Shipping Supervisor

• Improved workflow processes and costs by 36% through employee training, testing, troubleshooting, and process improvements.

• Streamlined material flow, increased space-use efficiencies, and coordinated cycle and annual inventory counts that reduced expedite costs by 39%.

Production Manager, Materials Supervisor & Die Try-Out

• Overhaul shift performance to increase productivity rates, decrease customer complaints, and enhance safety to lead team to highest production shift in company.

• Supervised 26-member team in continuous improvement efforts that increased space availability by 47%.

• Work quality and reliability led to being hand-picked as project lead to finish company’s most critical project within first 6 months on job.

STRENGTHS

Production, Manufacturing &

Operations Management

Leadership & Human Resources

Skills

Health & Safety Compliance

• Daily Activities Coordination &

Work Flow Process Improvement

• Production Assignments, Work

Flow Planning & Scheduling

• 5S, Lean & Continuous

Improvement; Six Sigma White

Belt Certification

• Materials & Equipment

Inspection & Maintenance

• Production Order & Customer

Satisfaction

• Quality Control &

Product/Material Inspection

• Specialized Production &

Inventory Management and

Warehousing Systems & Software

• CDL Class A, HiLo Operator

• Staff Supervision, Scheduling,

Coaching & Training

• Performance Reviews,

Disciplinary Issues, Conflict

Resolution & IDPs

• Collaborative Teambuilder

• Results Oriented & Accountable

• Outstanding Work Ethic

• Effective, Lead-by-Example

Supervisor

• Excellent Written & Verbal

Communication Skills

• EH&S Oversight & Reporting

• Safety Policies & Procedures

Development & Enforcement

• Reports & Documentation

• OHSA, FDA, and Government

Regulations

• Organizational Standards

Enforcement

• CPR & First Aid Training

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