Social Media Security

John E. Tribolet

********.****.*@*****.*** 864-***-**** 7705 Monarch DR. Myrtle Beach, SC 29572

Qualification Summary

My 20 + years in International IT Infrastructure / Ops / Security / Systems / Service Delivery and project management has provided me with the depth and breadth knowledge to create, establish, and maintain "Gold Standard" Global Supply Chain, Systems, Business Continuity / DR Programs, QA, BI, Audit, and Infrastructure with connectivity and 24/7/365 support for 47 data centers, 8+ Regional HQs, 260+ Offices and 1000s of project sites even in several third world environments. Global and international IT Audit / Security experience and 11+ years hands on Infrastructure while managing & supporting of cloud environments(, AWS, IBM, Azure, Panzura) Utilizing IBM IAM / Radar S/W to create digital wealth management platform for great UX and less friction . Over 18+years of Global IT Operations, supply chain management, Warehouse Distributions and logistics . Plus 15+ years of International Telecommunications Voice / Data design, implementation, and “day to day” Ops management interfacing with all carriers staff, and users.

Technical knowledge and savvy alone does not guarantee leadership success, one must create a Team environment by demonstrating Integrity, Honesty, Loyalty, Grace under fire and a good ear to listen. I have those leadership qualities which I would love to put to work.. Takeaway is Open and Honest communications !

Professional Experience

Fluor / AMECO / (Greenville, SC) 2006 to 6/1/2020

Director of IT

Leading Services company serving the International construction industry with $950M+ in revenue and 4,500 global employees.

Develop and implement International IT Infrastructure, Service Delivery /OPS / Security / System Solutions / Supply Chain to improve performance, efficiency, and capability for Fluor/AMECO. Engage senior executives to define business needs, establish IT roadmap, and align IT /Security initiatives with broader goals of growth and profitability. Drive $5M enterprise-wide projects, steering work from requirements analysis to completion. Developed, project charters, plans, and budgets while administering IT infrastructure, security, systems, and applications in a 24x7x365 International environment. Lead 35-member multi-national teams.

Technical Leadership

Integrated IT Infrastructure, systems and Supply chain / Logistics processes following AMECO’s acquisition of Mozambique-based ServiTrade in 2012; designed and built high-performing and fully compliant infrastructure and datacenter for the African-based company, supporting 2,500 users across 8 major operational centers and 30 project sites. Helped ServiTrade achieve 500% business growth. Crafted all security / audit P&Ps to ensure Compliance with IT security rules and regulations.. ISO 27001-2, SOXs, sas16, soc70… plus all local governmental laws.

Crafted “As-Is” current state of Compliance for AMECO and ServiTrade and Risk Management based on company’s “risk appetite ”. Once approved crafted future “To-Be “ model for Compliance.

Delivered / Deployed Microsoft O365 (365 E3) transition project from NOTES / Kerio emailing on-perm to Cloud in Mozambique. Established a successful Workforce Meeting Hosting offering by surveying users, confirming endpoint devises, choosing right fit technology, plethora of pilot groups /testing, and company buy-in.

Lead Enterprise R&D Team to recommend, install, and manage ERP replacement with Microsoft Dynamics .

Lead Voice Team to recommend, install, and manage Video / Voice Conferencing centers Global wide unitizing Cisco Webex Calling / DX, Polycom cloud and on prim solutions. Plus implementing VoIP at all sites.

Lead ERP Solution to automate manual data collection and improve AR by 60 days, cut $.8M in annual VoIP costs, eliminate 95% of physical inter-mailings and 70% of hard file copies, and reduce payroll errors by 75%.

Designed, created, and delivered client / internal Cloud Portals for data review and analysis merging 10 Product offerings into a single user/ client experience which aided AMECO gain 10 new clients ($155M in annual revenue) and retain 20 more ($250M).

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Fluor /AMECO, Continued

Technical Leadership, continued

Reduced tool loss by 80% and captured $500K in annual savings by automating AMECO's equipment and tool tracking procedure. Plus, With RPA Supply Chain intergraded system with GSP for Fleet Management reduced costs by 25% and increased performance by 50%..

Revamped infrastructure, Service Delivery, and networks across North America, Chile, Panama, and Peru, including a central hub in Santiago and 15 remote locations supporting 57 project sites; cut response time from 5 minutes to 3 seconds, with 75% of sites improving from no access to a 3-second response time; project produced $5M ROI within 2 years. Also, reduced work flow processes in several depts. Utilizing RPA and IDMA mythology and technology.

Also revamped infrastructure and networks in Mexico supporting 157 project sites; cut response time from 3.5 minutes to 2 seconds, with 45% of sites improving from no access to a 2-second response time; project produced $5M ROI within 1 year.

Implemented EXACT ERP and IDAM throughout Mexico and Central America, replacing 95% of manual work processes and hard copy paper flow.

Implemented SAP ERP / Primavera BSS and IDAM Infrastructure throughout Mozambique, replacing 95% of manual work processes and hard copy paper flow.

Maintain alignment to Enterprise Architecture by defining, delivering, and supporting strategic Enterprise technology initiatives

Possess the technical acumen to manage highly talented infrastructure architects, solution architects, data warehousing modelers, ETL developers, and application development staff.

LIMS (LAB Maters, CloudLIMS) offerings in Mozambique and South America .

Business/Organizational Leadership

Created and published all necessary Global IT policies and procedures for SOX and Audit compliance, introducing best practices across Service Deloivery, Security, Change Management, Segregation of Duties (SOD), Infrastructure, Datacenters, and DR centers; enabled AMECO to be on Audit preferred list, competitively positioning company for new contracts.

Managed 3rd party Global Services Company (IBM) to ensure SLAs and budget adherence.

Established AMECO’s Service Delivery, Quality Assurance Department, Business Intelligence Group, Project Site Support (“Strike Teams”), and Production Support Department from the ground-up; new QA Department, controls, and procedures cut production bugs by 99.8%.

Built and coached 35-member cross-functional and international teams, aligning diverse staff behind common goals for complex, multi-year projects.

Ensured most efficient use of $50M+ project budget, maximizing the ROI of IT investments; delivered several projects weeks ahead of schedule and significantly under allocated budgets.

Introduced best-practice processes and methodologies to the IT team, bringing new levels of structure to create an efficient, high-performing IT unit that served as a true business partner for AMECO.

Establish technology and Infrastructure roadmap and advised senior business leaders on emerging technologies, delivering world-class capabilities while maintaining cost effectiveness.

Prior Experience

Guardian Industries, Inc. (Greenville, SC & Chicago, IL) / Tribolet Enterprises. 1998 to 2006

Consultant (1998-2002) Director of IT / CIO (2002-2006)

My consultant Company was selected and completed the following, on time and on budget:

Overhauled and Delivered IT Infrastructure, Supply Chain / Logistics systems and applications for Field Marketing, Inc. (15,000-employee Guardian subsidiary); elevated company from outdated manual processes to a mobile organization fully integrated to the JD Edwards ERP and Cognos BI Portals; significantly cut response times and reduced backend personnel requirements by 80%.

Created, published, and maintained comprehensive Business Continuity / Disaster Recovery program, establishing response strategy to mitigate risk and minimize damage from potential malfunctions and threats while maintaining full IT Audit / Security Compliance.

After contract ended, was offered full time position as CIO. Then Implemented retail sales order entry, BI, warehouse distribution, and supply chain / logistics systems for all Guardian 3000+ retail stores and warehouse fronts with extensive infrastructure.

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Education

Bachelor of Science, Computer Science

Winston-Salem State University

Bachelor of Arts, Business Administration

State University of New York (Regents)

Certifications:

Masters: Business Continuity Institute (MBCI)

Masters: Disaster Recovery Institute (MCBP)

Certified: Mile2 (ITDRE-ISSO)

Technical

Project Management ( Waterfall, Agile, DevOps. Six Sigma, Prince2). Consultative Engagement Approach.

International Cloud solutions implementation in an Dev/Ops-Agile Environment (AWS, IBM, Azure, Panzura ) with IBM IAM ? Qradar for a IDAM creation of digital wealth management platforms.

Knowledge and experience in O365; MSViso; Azure; MS Exchange; MS Teams; MS whiteboards; Surface Hub2s: Security; Meeting rooms and integration; User Experience focus on Modern Meetings

Expertise in all aspects of Supply Chain, Business Intelligence / Data Warehousing technologies (data integration, data modeling, ETL, consumption layer concepts, real-time data constructs etc…). Microsoft SharePoint + ETL Layer2.

Multi-domain Windows enterprise environment

Virtual servers in a VMWare environment

In depth knowledge with mainframe functional areas z/OS Operating System, Storage, Databases, CICS, and Disaster Recovery concepts.

JIRA, SCSM, Confluence, IBM NOTES, FootPrint ticket tracking and documentation system

Solarwinds, Net Flow and similar network monitoring tools

Telecommunications and VoIP/UC operations, with International / local carriers /ISPs, level 3 interfacing, gateway management, circuit troubleshooting, level 3+ support assistance. Familiarity with AVAYA and Cisco Call Manager 10.5 and Skype, WebX, and MS Teams.

Experience with Microsoft Windows and MacOS/iOS/iPadOS, MS PowerBI.

Automation (RPA – UIPath) for Billing, customer service, client profile creation, data, transfer..

International IT audit ( SOX ITGC ) and compliance

Core Microsoft technologies : (Windows Servers, Active Directory, Office 365, MS SQL and core Network/Cisco technologies: LAN/WAN, subnets, firewalls, VLAN's, and VPN using Cisco switches, routers and ASA's ARUBA Networks Wireless Mobility Controllers, ClearPass Server, Airwave, Instant Access Points & switches

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UTM Next-Gen Firewalls, Palo Alto Platforms Panorma, FORTINET, SonicWall, Sophos, Cisco, EdgeWater, Barracuda, ForcePoint,

RSA Authentication Manager 8 – Token, RADIUS and Multi-Factor Authentication

Wireless Controllers/Access Points: Cisco, Aruba, AeroHive, Meracki, Extreme, Ruckus

AVAYA / Meridian / ARUBA Bluetooth Location Beacons for Proximity Marketing Solutions & analytics via mobile and Wi-Fi for retail, hospitality & health, Customized coupons as customer walks through store, Ad webpages, Place-marks/POI to Mobile devices

LINUX admin: Debian, Ubuntu, Fedora, Windows Server: 2012, 2008, 2003, 2000, NT 4

SIEM: OSSIM, SPLUNK, QRadar, FortiSIEM

Threat Intelligence: AlienVault, ThreatConnect, McAfeeTIE, Qualys

PYTHON, BASH, PERL, Windows-BAT Scripting, API Tools

NIST, PCI, SOX, HIPAA, ISO, FERMA, TOGAF compliance auditing & remediation

DNS / rDNS – BIND, NetBlocks & AD administration, DNS Security Hardening

Extensive SCSI architecture & RAID technologies

Backup Tape Drives: AIT, LTO, DLT, DAT. Veritas NetBackup, Arcserve, Unicenter

IDS/IPS – Intrusion Protection Systems: Snort, Palo Alto, Fortinet, McAfee, TripWire

DLP (Data Los Prevention): TritonAP, Fortinet, McAfee, Symantec, Palo Alto, etc.

CISCO: PIX, ASA, VPN and SIDS solutions, SourceFire (5500-X, 7000 platforms)

MONITORING: Aruba AirWave, Cisco Prime, Solarwinds, Spiceworks, HPOpenview, NetMon, RANCID, Verisys File Monitoring, Systernals Suite

Pen Testing & Vulnerability Management: Kali, Nessus, ePO, Qualys, etc.

Access Control, Identity, Authentication, NAC: Aruba-ClearPass, Cisco-ACS/ISE, ForeScout, RSA, Bradford, Juniper-Pulse Secure, NetIQ, StillSecure

Intelligence Analysis: OSINT, Social Media Link Networks, Information Warfare Campaigns, State-Actor APT Groups Tactics & Methods, Geopolitics, Strategic Studies

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