Customer Service Sales

Resume. Important

Ryan Christopher Bragg

***** ****** ***** * Midlothian VA 23112 * **********@*****.*** * 804-***-****

Education

John Tyler Community College 2003/2004 Midlothian, VA 23112

Manchester High School 1999-2003 Midlothian, VA 23112

Jobs

O’Charley’s Midlothian, VA 2003-Present

Skills/Strengths

Shift leader in FOH/BOH and served as key hourly

Serve as a liaison between company and peer organizations, communicating various issues and troubleshooting and resolving problems

Support development and implementation of quality improvement functions, ensuring compliance with strict state regulations regarding OSHA (Occupational Safety & Health Administration)

Oversee schedules, employee evaluations

Included in the new hire process of new employees, training and development process

Access customer needs and concerns related to new products or promotions, and able purchase all needed inventory items to ensure guest satisfaction

Create programs to recognize, and motivate team moral on good/poor performance to enhance productivity

Purchase supplies while staying within the allowed budget

Maintain weekly, monthly and quarterly sales reports

Monitor daily business activities such as inventory control and daily inventory stock counts

Oversee the production and safe handling of all food products

Delagate shift responsibilities to employees and ensure proper completions of assigned tasks

Supervise and coordinate daily task with all management as well as well as staff members

Excellent customer service skills, complaints, billing disputes as well as orders provided to all customers within the business time frame

Additional Information

Willing to learn new job tasks, dependable, reliable, punctual and a very quick learner. I’m always willing to help the next person improve as well as improve on myself in any way possible.

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