Partnerships Manager
Resume:
Maplewood, NJ *****
********@*****.***
LinkedIn profile
AMRIEL KISSNER
SUMMARY
Partnerships manager with over eight years experience in partner/client-facing roles driving partner agreements, researching new business initiatives, developing business cases, and building relationships with enterprise-level accounts.
EXPERIENCE
SocialPilot, Remote — Head of Partnerships
JUNE 2020 - PRESENT
● Expanding partnerships between SocialPilot and social media platforms. ListenFirst, New York, NY — Partner Manager
JUNE 2019 - APRIL 2020
● Built out a partner pipeline and roadmap from scratch based on extensive market research as well as feedback from both internal and external stakeholders.
● Owned relationships with Facebook, Twitter, Reddit, and other social platforms in order to drive initiatives that maximize the value of social data for ListenFirst customers.
Critical Mention, New York, NY — Director of Partnerships AUGUST 2016 - MAY 2019
● Developed two new partner verticals, data for financial services and ACR for advertising technology.
● Created two new partner agreement templates for different use cases which decreased turnaround time when negotiating contracts. Critical Mention, New York, NY — Manager of Partner Services SEPTEMBER 2013 - AUGUST 2016
● Owned a ~$2.5MM book of partner revenue.
● Secured a 90% renewal rate for partners.
● Implemented ZenDesk to handle inbound partner support requests.
● Created onboarding process and documentation for new partners. Critical Mention, New York, NY — Account Manager
OCTOBER 2011 - SEPTEMBER 2013
● Owned a ~500K book of revenue across 120-150 subscription accounts.
● Secured a 75% renewal rate for subscription accounts. JDC, New York, NY — Board Relations
JAN 2010 - OCT 2011
Jewish Agency for Israel, New York, NY — Education Department AUG 2007 - AUG 2009
Guitar Center, Springfield, NJ — Guitar Department Manager AUG 2006 - APR 2007
EDUCATION
Drexel University, Philadelphia, PA — MLIS
SEPTEMBER 2011 - DECEMBER 2013
● Master’s of Library and Information Science
● Concentration in Archival Studies
● 3.89 GPA
Rutgers University, New Brunswick, NJ — B.A.
SEPTEMBER 2000 - MAY 2005
● Linguistics major, Psychology minor
● 3.2 GPA
SKILLS
● Software and technical - REST/HTTP APIs, SQL, Salesforce, Asana, JIRA, Zendesk, Google Analytics, Domo, Excel, PowerPoint, Mixpanel, G Suite products
● Languages - Hebrew (bilingual proficiency)
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