Sales Representative
Resume:
ROSEANN MARKOFF
Irwin, PA *****
724-***-**** (Cell)
************@*****.***
PROFESSIONAL OBJECTIVE
Detailed-oriented individual with progressive sales/customer service experience, who enjoys working in a team environment in order to promote organizational success while pursuing greater responsibilities. Not afraid to face a challenge and knock on doors with the confidence that it takes to provide and demonstrate exceptional service that sets me apart from the rest.
KEY SKILLS
Product Knowledge: Increased client’s confidence and satisfaction by applying thorough knowledge of skin care products.
Account Management: Recognized by managers for creativity in maintaining accounts and outstanding sales activity.
Sales Success: Meet and exceeded daily sales goals by developing and maintaining a personal client database in which I market on a weekly basis to keep customers informed and knowledgeable. Meet with Sales Representatives on products and plan and execute events to promote our services and treatments.
EDUCATION
Esthetician License, Douglas Education Center
Certified in Microdermabrasions Dermaplanning Facials, Products, Skincare
Sciton Laser Photo facials both browns and reds and skin tyte.
Marketing and Communications, 60 credits, Seton Hill University
Coursework included marketing strategies, sales techniques, relationship building and account management.
EXPERIENCE
Murrysville Spa Skincare and Wellness, Murrysville, PA, 2012-2017
Spa Coordinator. Maintaining day to day business. Payroll, employee hiring, meeting with Sales Representatives, scheduling appointments, advertising, performing treatments, consultations with potential customers and current customers on other treatments such as botox and fillers and skincare and weight loss.
Ideal Protein was our choice when it came to keeping the weight off and maintaining a healthy insulin level. Attending monthly community meetings to keep the community abreast as to what we did and offered and our progress as well as give backs to the community such as holding events for Breast Cancer Awareness and Wellness issues.
Keystone Municipality Collections, North Huntingdon, PA, 06/2011-2012
Fielded incoming calls from taxpayers with delinquent accounts to negotiate resolutions for unpaid debts.
Used problem-solving and analytical skills to resolve problems.
Clinique Beauty Consultant, Macy’s, Greensburg, PA, 07/2009-05/2011
Adapted to work challenging schedule due to enthusiasm and passion for skin care and products.
Actively listened to clients’ needs and developed trust by using extensive product knowledge to precisely match their expectations with available products. Over 200,000 in Sales part of 1,000,000 dollar team for the year of 2011
Esthetician, Avalon Day Spa & Salon, Irwin, PA, 05/2008-
Adapted to on-call part-time schedule to perform facials and skin treatments as needed.
Used cold calling and managing existing client accounts to increase sales.
Coordinated with European skin care representatives from PM-International AG to introduce Laurent Cristanel product.
Esthetician, Royal Escape Day Spa & Salon, Pittsburgh, PA, 05/2008-12/2008
Rebuilt low levels of client accounts through exploratory and re-introductory calls, as well as independently taking on the responsibility of cold calling.
Maybelline Sales Representative, L’Oreal USA, New York, NY, 07/1998-12/2007
Managed accounts for 40 Fortune retail stores in Southwest Pennsylvania, maintained 2,000,000 dollar accounts.
Built and maintained profitable relationships with store and department managers.
Set up advertising and promotional displays throughout stores, landed prime real estate locations for many of our displays by working with store Managers.
Kaufmann’s Women’s Shoes Monroeville Mall, Monroeville PA, 05/1988-07/1996
High paced commission shoe department. Greeted customers, created relationships with customers for repeat business. Attained President’s Club status each year by selling $250,000 of shoes per year.
PROFESSIONAL REFERENCES
Dr. Francis Johns
Reconstructive Surgeon
Sherri Steffey
Co-Owner, PM International-AG
Mrs. Denise Rubino
Part Owner in the Spa
Dina DeCeaser
Employee
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