Customer Service Assistant

Mie Hashimoto

+ CANDIDATE PROFILE

An undergraduate with specialization in customer service, general administration, and event organizing – experienced in holding events of student organization and in working at fast-paced environment while paying attention to every specific detail to achieve good result

+ SKILLS AND ACCOMPLISHMENTS

• Areas of Specialization: Customer Service, Event Organizing, General Administration

• Language: Japanese, Chinese, English

+ LEADERSHIP EXPERIENCE

Vice President Professional Development International Student Association Spring 2019 – Fall 2019

• Interviewed and examined aptitude of a candidate for new committee member of public relation, in terms of passion and past experiences

• Spearheaded networking events on campus: designed to enable students to network with peers and professional alumni

• Developed marketing outreach and executed logistics: attracted around 20 students to attend

+ WORK EXPERIENCE

Restaurant Server Totto Ramen 06/2019 – 08/2020

• Skilled at multitasking while remaining professional and courteous in fast-paced environments

• Skilled at anticipating, identifying and fulfilling guest needs and clarifying special orders

• Dedicated to ensuring customer satisfaction by remaining accessible and friendly

• Exceptional interpersonal and team building skills with an aptitude for building rapport with a diverse range of customers, managers, and colleagues; talent for quickly resolving issues prior to escalation Maitre d’ Totto Ramen 06/2019 – 08/2020

• Worked as maitre d’ when another maitre d’ cannot attend to work

• Welcomed customers and took them to the table; organized seating where can make every customer satisfied

• Took phone call from customers for take-out order; asked questions properly to make sure that the customers will enjoy their food without worrying about food that they are allergic

• Assisted servers without neglecting jobs as maitre d’ during busy time; refilled water cup and took empty plates

Warehouse Assistant Miwa International Corporation 05/2015 – 08/2017

• Picked up merchandises in accordance with lists of order from cosmetic store or small pharmacies

• Gave keen attention to merchandises that have expiry period and reported number of stocks and expiry dates of them to manager

• Carefully packed items for delivery; always thought about situations upon delivery or in stores that can damage items to become not sellable in store and did my best to prevent such incidences

• Input prices and quantities of imported goods in company’s system; checked my input twice to prevent mistakes

• Exceptional interpersonal and team building skills to maintain efficiency of work Little Neck, NY 718-***-**** ************@*****.***

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