Manager Sales

Young A Tran

*** ******* *****, ******, ** ***** **********@*****.*** ● 914-***-****

EXPERIENCE

Westex, White Plains, NY October 2000-June 2020

Operations Manager

Reviewed and negotiated all pricing terms and agreements from vendors for improved cost savings and profit margin

Analyzed data to accurately anticipate demand to improve purchasing efficiency for future order fulfillment

Managed all aspects of warehouse including receiving, order fulfillment, shipping, inventory control, and scheduling for accurate and on time delivery to customers

Maintained current customer base and developed new customer relations via ongoing mailing advertisements and attendance at regional trade shows

Direct supervision and oversight of seasonal warehouse and delivery employees

Retail DNA, LLC Stamford, CT March 2000-October 2000

Specialist

Coordinated and implemented all operational functions during roll out and follow up periods

Analyzed statistical report data to pinpoint areas of opportunities and developed new procedures to improve systems

Conducted trainings of managers and cashiers to optimize sales and performance

Completed tasks related to consulting, rules configuration, marketing research, operational insight, POS troubleshooting, and help desk support

TGI Friday’s Restaurant and Bar Scarsdale, NY September 1997-November 1999

Beverage Manager

Directed daily operations of inventory management, budgeting, purchasing, and cost control for 350 seat restaurant with annual revenue of $5 million

Ensured Key Result Areas (employee experience, financial results, great guest experiences) were being met

Improved training programs resulting in increased sales, improved service, and lower turnover

Managed employee interviewing, hiring, and scheduling

Worked to improve employee morale and teamwork via effective problem resolution

Red Lobster Springfield, MA October 1996-September 1999

Beverage & Hospitality Manager

Supervised bartenders, hosts, and bussers for 400 seat restaurant

Ensured quality staffing via recruitment and hiring and provision of direct employee training

Completed inventory control and ordering

EDUCATION

University of Massachusetts at Amherst

Bachelors of Business Management 1995

COMPUTER SKILLS

Proficient with Microsoft Outlook, Excel, Word, and PowerPoint

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