Experienced professional with implementing new Storage Area Network (SAN) solutions and has served as the Subject Matter Expert (SME) for Storage and Archiving/Backup solutions. He consistently demonstrates technical expertise during assigned projects or ad hoc tasks, accompanied by strong written and verbal communication while interfacing with client contacts. Mr. Jackson’s strong interpersonal skills, reliability, and energetic demeanor have contributed to successful teaming initiatives and projects. His hands-on experience with installing and configuring operating systems, hardware components and utilizing security vulnerability testing tools which provide a unique and beneficial perspective to deploying and managing various technologies within a test or production environment.

SECURITY CLEARANCE

AREAS OF EXPERTISE

o/s: Kali Linux, Linux, Solaris, Unix, Windows10, Windows Server 2008/2012

Hardware/Software : CISCO MDS 9700, 9500,9300,9200 and 9100, EMC VNX Series or DMX/VMAX Series, Unisphere, Microsoft Office, Netbackup, All McData and Brocade line of Switch, Vsphere, Windows Server 2008/2012, Red Hat RHEL 5.3/6.4,

Hitachi Storage Command Suite/Storage Navigator

IBM SVC storage volume controller

Netapp Data ONTAP 9.3

EMC Recoverpoint 4.4.1

Internet Security Tools: NMap, Nessus, DumpSec, SuperScan

Networking: LAN/WAN, VSAN, Firewalls, Anti-Virus Solutions, VPN, TCP/IP, DNS, FTP, Telnet, Routers, Switches, FCIP, FC, FICON

CERTIFICATIONS

EMC Proven Professional

September 26, 2008

EDUCATION AND SPECIALIZED TRAINING

●B.B.A., Management Information Systems, Howard University, 2005

EXPERIENCE SUMMARY

Matlen Silver March 2019- Present

Sr. Storage Engineer

●NETAPP

oFAS6000/8000 series: Use Data ONTAP 7-mode and CDOT OnCommand System Manager to allocate storage space for clustered host and stand-alone host. Configured shares (CIFS/NFS) and protocols such as FC, FCoE and ISCSI connectivity. Create LIFS Setup/monitored snapshots/snapmirrors. Utilizing OCUM OnCommand Unified Manager to manage and monitor netapp filers on a daily basis. Perform IP changes on production netapp filers during scheduled maintenance using specific cli commands native to netapp filers for task completion. Utilize 7-mode Transition Tool to migrate obsolete 7-mode units to CDOT units.

●EMC

oIsilon (GEN5): Manage and Share storage with Linux/Windows host using standalone and VM servers using CIFS (SMB) shares and NFS mounts. Allocate storage using ONEfs 8.0.0.7.

oXtremeIO: Manage, administrate and configure array to allocate LUNs to necessary servers to support databases and other applications. Use CLI/GUI to improve disk IOPS needed to increase traffic flow of all needed host of primary applications and manage storage space allocated to production/DR host. Manage replicated data through Recoverpoint Appliances to provide failover if needed.

22nd Century Technologies October 2017 - March 2019

Sr. Storage Engineer

Duties consist of implementing storage engineering solutions and managing multiple storage environments utilizing Netapp and Dell EMC appliance. Receive equipment and install equipment. Configure all appliances according to specific requirements. Upgrade all equipment to current code levels to remain compliant. Create storage document reports weekly and apply all maintenance patches as needed. Work with engineering teams to engineer need storage solution to allocate needed storage and assist with COOP site solutions. Manage all types of networking using DS3 and OC-192 (10g network) networking pipelines.

●EMC

oRECOVERPOINT: Manage, administer and configure recoverpoint appliances for replication. Performed Copies and Failovers to ensure data is accessible during a Disaster Recovery situation. Created Consistency Groups and Journals to control Data Replication between associated site locations. Replicated 100+ TB.

oXtremeIO: Manage, administrate and configure XBRICK units used to improve the IOPS needed to increase traffic flow of all needed host of primary applications

oIsilon (GEN5): Manage and Share storage with Linux/Windows host using standalone and VM servers using CIFS (SMB) shares and NFS mounts. Allocate storage using ONEfs 8.0.0.6.

●NETAPP

oFAS2000/3000/6000/8000 series: Use Data ONTAP 7-mode and CDOT OnCommand System Manager to allocate storage space for clustered host and stand-alone host. Configured shares (CIFS/NFS) and protocols such as FC, FCoE and ISCSI connectivity. Create LIFS Setup/monitored snapshots/snapmirrors. Utilizing OCUM OnCommand Unified Manager to manage and monitor netapp filers on daily basis. Perform IP changes on production netapp filers during scheduled maintenance using structure cli commands native to netapp filers for task completion. Replaced NVRAM battery. Utilize 7-mode Transition Tool to migrate obsolete 7-mode units to CDOT units.

General Dynamics (GDIT) Aug 2016 – September 2017

Sr. Storage Engineer

Primary duties consist of managing, installation, configuration and maintenance of EMC, Hitachi, Netapp and IBM storage systems by using network protocols such as FCoE, iSCSI, Fiber Channel, etc. Prepare/generate necessary storage reports and install plans for existing and future designs for Datacenter facilities in need of footprint consolidation and other infrastructure configurations while providing redundant solutions for data availability. Configured and installed HBA’s for HA using Powerpath, Veritas VOM/DMP, HBAnywhere, SANsurfer, Emulex OneCommand, Windows server storage explorer and O/S native multi-pathing connecting FC switches. Work directly with server, network and backup teams to assist with any troubleshooting issues pertaining to LUN visibility, host connectivity through dedicated SAN switches such as Cisco and brocade appliances. Manage and support thousands of servers and terabytes/petabytes of data on daily basis using tiered storage methods using SATA, FC, SAS, NL-SAS and SSD disk by configuring the need protection using RAID technology.

●CISCO FC-SAN Switch: Utilized MDS 9700, 9500, 9350i, 9221i, 9134 and 9148 switches to enable SAN storage connectivity to multiple Platforms such as VMware, Linux, UNIX and Windows servers using Emulex/Qlogic HBA’s. Performed IVR zoning and (VSAN) Zoning with multiple Zone sets utilizing given WWN/PWWN and MAC address (VLAN) DCNM 10, Fabric/Device manager and Putty to issue CLI commands. Performed numerous NDU switch firmware upgrades by using the Bootflash and Kickstart files through GUI/CLI as well as license updates and installs. Perform proper cable management with data centers to ensure redundant paths.

oCreated user accounts for necessary purposes.

oSpecified and allow FICON connection

oConfigure Port Channels

oConfigure Trunking (ISL)

oActivate zonesets

oCreate Aliases/Zones

oCreate Zonesets

oEnable/Disable ports

oDecommission Zoneset

oDeactivate zonesets

oCLI---Config T.

●Hitachi: Utilized storage array to provision/allocated storage space to multiple server by creating LDEVs, Host Groups, Port groups using the Command suite 7/8 and Hitachi Storage Navigator 7/8. Managed and monitor the HUSVM environment using native tools such as Tuning manger. Implemented Tiered storage to maximize performance and FC for High Availability for host connectivity and system users.

●DMX/VMAX: Manage and monitor storage environment by using Symcli and Unisphere for VMAX. Create storage groups, connect initiator group to dedicated host for volume allocation. Decommissioned DMX/VMAX by unmasking host groups and un-allocating luns from storage groups connect to physical and virtual machines. Performed migrations from VMAX to other storage systems using open migrator, open replicator and SANCOPY/EMCopy. Performed DR site failover utilizing symcli and symaccess commands native to EMC DMX/VMAX systems for SRDF.

●VNX series: Installed and deployed VNX 5100 and 7500. Configured necessary storage pool and storage groups/RAID groups within the array to allocate the necessary storage space required to support application needs necessary to FC connected host. USM and Unisphere is use for management, maintenance and configuration to support fabric-attached host/clients as well as set global sparing to ensure data availability and enable proper security settings needed. Configured and enabled storage tiering within the array using FAST technology by utilizing SAS, NL-SAS, FC and SSD drives for performance tuning.

●

●EMC RPA: Configured recoverpoint appliances for replication. Performed Copies and Failovers to ensure data is accessible during a Disaster Recovery situation. Created Consistency Groups and Journals to control Data Replication between associated site locations. Replicated 20+ TB.

●NETAPP: FAS2000/3000/6000 Use Data ONTAP OnCommand System Manager to allocate storage space for clustered host and stand-alone host. Configured shares (CIFS/NFS) and protocols such as FC, FCoE and ISCSI connectivity. Setup/monitored snapshots/snapmirrors. Utilizing OnCommand Core/DFM/OCI to manage and monitor netapp filers on daily basis. Perform IP changes on production netapp filers during scheduled maintenance using structure cli commands native to netapp filers for task completion. Replaced NVRAM battery.

●IBM:DS3512/4800/8000/8300/8700/P795 Utilized San Volume Controller to create host, host-mapping groups, create volume pools by selecting multiple mdisk and combining all needed disk to for RAID protection and VOL/LUN allocation supporting over thousands of physical and virtual machines. Complete understanding of SVC cli syntax. Create volume Flashcopys for users upon request for volume duplication for simple volume migrations from host to host volume visibility.

Technica Corporation

Sr. Storage Engineer Dec 2014- Aug 2016

Primary duties consist of maintenance of EMC, Hitachi, Netapp and IBM storage systems by using network protocols such as FCoE, iSCSI, Fiber Channel, etc. Configured and installed HBA’s for HA using Powerpath, Veritas VOM/DMP, HBAnywhere, SANsurfer, Windows server storage explorer and O/S native multi-pathing connecting FC switches. Work directly with server, network and backup teams to assist with any troubleshooting issues pertaining to LUN visibility, host connectivity through dedicated SAN switches such as Cisco and brocade appliances. Manage and support servers and terabytes/petabytes of data on daily basis using tiered storage methods using SATA, FC, SAS, NL-SAS and SSD disk.

●CISCO FC-SAN Switch

●Hitachi: HUSVM/HUS150

●DMX/VMAX

●VNX series

●EMC RPA(GEN 5)

●NETAPP

●IBM

Agensys Corporation

Sr. Solutions Architect Engineer (Air Force)(EMC) March 2014-September 2014

Primary duties consist of managing, installation, configuring and maintenance of EMC Storage device (Legacy/Current) by using specific protocols such as FCoE, iSCSI, Fiber Channel, etc. Maintained the daily operation of over 10 different storage devices connected within multiple network classifications with a combined 6 plus Petabytes worth of used allocated storage between 3 different Government base locations. Prepare/generate necessary storage reports concerning existing and future designs for Datacenter and facilities in need of footprint consolidation and other infrastructure configurations. Configured and installed HBA’s for HA using Powerpath, Veritas VOM and O/S native multi-pathing connecting FC switches.

●CISCO FC-SAN Switch: Utilized 9506, 9513 and 9134 switches to enable SAN storage connectivity to multiple Platforms such as Linux, Unix and Windows servers using Emulex/Qlogic/Sun hba cards. Zoned and configured over 300 plus servers and numerous VMware servers using CLI and Fabric/Device Manager. Complete understanding for IVR and VSAN Zoning with multiple Zone sets. Performed numerous NDU firmware upgrades. Perform proper cable management with data centers. Utilize Cisco UCS B-series system.

●Clariion/VNX: Experience professional in configuring, installing and managing all models such as: CX4-Series and VNX Unified system. Have successfully converted multiple CX-4 series. Have utilized Unisphere tools to upgrade flare, adding enablers (MirrorView, Snapview, etc.), configured necessary storage pool and storage groups/RAID groups within the array to allocate the necessary storage space needed to support fabric attached host/clients as well as set global sparing to ensure data availability and enable proper security settings needed. Configured and enabled storage tiering within the array using FAST technology by utilizing SATA, SAS, NL-SAS, FC and SSD drives for performance tuning.

●Vplex: Metro/Global-Utilized management GUI to manage multiple storage arrays combined as one to allocated storage space to host/clients.

●XtremIO: XBRICK units used to improve the IOPS needed to increase traffic flow of all needed host of primary applications

●Hitachi: Utilized storage array to provision/allocated storage space to multiple server by using the Command suite and Hitachi Storage Navigator. Managed Unified systems such as HUS 110/130/150 and VSP. Implemented Tiered storage to maximize performance and FC for High Availability for host connectivity and system users. Created the necessary file systems to support O/S in need of CIFS/NFS.

●Netapps: FAS2000/3000/6000/8000 Used the Data ONTAP OnCommand System Manager to allocate storage space for clustered host and stand-alone host. Configured shares (CIFS/NFS) and protocols such as FC, FCoE and ISCSI connectivity.

Mantech-IST Intel CSIP (FBI)

Sr. SAN/Systems Engineer (Lead) June 2011-January 2014

Primary duties consist of managing, configuring, installation and maintenance of EMC/Netapps storage device environment in an enterprise environment for a Government client. Ensure the daily operation of over 20 different storage devices connected within multiple network classifications with a combined 4 plus Petabytes worth of used allocated storage. Assisted in Oracle 10/11G migration using multiple M4000 servers and designed and calculated the correct amount of storage space needed to allocate LUNs to the new 11G servers to complete the migration by creating veritas mount points using VOM 5.0 and 5.1 CLI and GUI by using the below hardware to complete all requested task.

●Symmetrix: DMX/VMAX models - resolved issues regarding SRDF/Timefinder related issues. I have a complete understanding of SymmWin/Unisphere and how to utilize tools to troubleshoot issues within the Symmetrix. Experience in executing online/offline bin file configurations and installation. Complete understanding in executing commands within Symmwin/Unisphere to ensure productivity and availability.

●Clariion: Experience professional in configuring and installing all models such as: CX4-Series and VNX Unified system. Have successfully converted multiple CX-3 series to CX-4 series. Have utilized Unisphere tools to upgrade flare, adding enablers (MirrorView, Snapview, etc.), configured storage groups/RAID groups within the array as well as set global sparing to ensure data availability and enable proper security settings needed. Configured storage tiering within the array using FAST technology by utilizing SATA, SAS, FC and SSD drives for performance tuning.

●NAS: Installed, managed and configured NS502 and VNX VG2. Performed CIFS and NFS filesystem migrations on multiple network classifications by using CLI and Celerra Manager and Unisphere to test and verify user connectivity. Grant NFS mount access upon user request. Created virtual data mover to enable replication for disaster recovery purposes and to migrate and replicate between multiple nas devices.

●CISCO FC-SAN Switch: Utilized 9506 and 9134 switches to enable SAN storage connectivity to multiple Platforms such as Linux, Unix and Windows servers using Emulex/Qlogic/Sun hba cards. Zoned and configured over 500 plus servers using CLI and Fabric/Device Manager. Complete understanding for IVR and VSAN Zoning with multiple Zonesets. Performed numerous NDU firmware upgrades. Perform proper cable management with data centers.

●Networker 7.6.2 and 8.0

●Veritas Netbackup

●Quantum Tape Library i500

●Recoverpoint

●Data Domain

General Dynamics AIS

System/SAN Engineer December 2009- June 2011

●Assisted in the installation and configuration of multiple products pertaining to the block 3.0 design. Also, provided the necessary information for the proper SAN solution needed for the 3.0 design, primarily dealing with EMC products. During this time, I have assisted in the vendor research and preparation of specific documents needed to present to the customer concerning the design process of the current 3.0 project. Products used:

–Cloudshield CS-2000: Initialized and configured for use of DPPI.

–Bivio 7500: Manage network flow.

–Sourcefire: Manage and monitor network intrusions and attacks throughout the network.

–Breaking point(Traffic Generator)

–ArcSight ESM Logger: Initialized and assisted in minor configurations for test/productions use.

–ArcSight Connector: Initialized and assisted in minor configurations for test/production use.

●Network tools used for port scanning and OS fingerprinting: NMAP, SUPERSCAN, ZENMAP,NSAT,SSLSCAN

●Packet Analyzing: WireShark and TCPDump. Used specific tools to analyze packets within particular networks to critique and scan for malicious attacks on the network.

●Flow Viz Project: Assisted with the process of preparing certain documents such as Technical Insertion (TI) package and the System Design Document (SDD) use to approve specific Hardware and Software products to be used in the design process for specific projects.

●Netezza Twinfin 12/24: Experienced with the configuration process of the TwinFin by creating tables within the database as well as querying the Twinfin for retrieving specified request/inquires. Complete understanding of the Architectural design of DWA.

●Clariion: Experienced professional in configuring and installing all models such as: CX3-4 and CX series. Have utilized Navisphere/Unisphere tools to upgrade flare, adding enablers (MirrorView, Snapview, etc.), configured storage groups/RAID groups within the array as well as set global sparing to ensure data availability by using RAID 1, 1/0, 5 and 6 to enable the best performance output of the Array and enable proper security settings needed.

●Business Intelligence Analyst tools: Used the below software applications to Analyze Network traffic data in a granular sense to determine types of malicious activities on the network dealing with commercial and government interactions between source and destination ports. (In depth explanation given during interviews if requested.)

●Tableau 6.0/ Centrifuge/ Lynxeon/ ViAssist

EMC, E-Proven Professional (Federal Division)

SAN Engineer October 2006 - April 2009

●Installed and configured multiple EMC products such as:

–Symmetrix: DMX models - resolved issues regarding SRDF related issues. I have a complete understanding of SymmWin and how to utilize tools to troubleshoot issues within the Symmetrix. Experience in executing online/offline bin file configurations and installation. Complete understanding in executing commands within Symmwin to ensure productivity and availability.

–Clariion: Experience professional in configuring and installing all models such as: CX3-4 and CX series. Have successfully converted multiple CX series to CX-3 series. Have utilized Navisphere tools to upgrade flare, adding enablers (MirrowView, Snapview, etc.), configured storage groups/RAID groups within the array as well as set global sparing to ensure data availability and enable proper security settings needed.

–Centera: Successfully installed/configured multiple generations of the Centera family by utilizing specific tools necessary to maintain data availability such as: Centera Viewer which is used to monitor, upgrade, repair and apply roles to nodes throughout the cluster.

–EDL (Disk Library): Maintained and repaired specific issues pertaining to certain models such as: DL 210/710/720/4400. Used DL console to manage and configure the array.

–Brocade/McData Switches: Complete understanding in how to access different models within the brocade/Mcdata family. Understanding in how to perform zone configurations by using WWPN/WWNN within the Fabric as well as activating ports within the fabrics using the GUI or CLI.

●Maintained numerous accounts within the DC, VA and MD areas.

●Windows Server 2003: Installed OS as well as updated patches. Attached necessary hosts to server using Emulex/Qlogic HBAs.

●Active Directory: Generating a DNS health check in Windows

–Debugging Windows client logon delays

–Troubleshooting poor Windows logon performance

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