Customer Service Front Desk

Dada Elizabeth Oluwayemisi

**, ******* ******, ***** ******, Lagos +234(0)907-***-****,070********

Sex: Female; DOB: 25/01/1996; State of Origin:

Ekiti; Status:Single

***************@*****.***

Nigerian

Personal Statement

To obtain a position as a valuable member of your reputable organization, where I can make use of my skills and talent to contribute to the growth of the company and strive to continue to develop my potentials in order to stay relevant and do my job to the best of my ability. Key Skills

●A great listener

●Good communication skills

●Emotionally stable and intelligent

●Good communication skills.

●Excellent time management skills

●Ability to deliver with less supervision and when under pressure

●Good body language and highly confident

● Ability to concentrate and pay attention to details.

● Problem solving skills

● People and situation management skills

● Good computer skills

● Excellent phone communication skills

● Good client/customer service skills

● Friendly and compassionate

● Teaching and Mentoring Skills

Work Experience Achievements

Leadspace

Receptionist

Lagos

2017 Till Date

My roles includes:

● Welcomes visitors by greeting them, in person or on the telephone; answering or referring inquiries.

● Directs visitors by maintaining employee and

department directories; giving instructions.

● Maintains telecommunication system by following

manufacturer's instructions for house phone and

console operation.

● Maintains safe and clean reception area by

complying with procedures, rules, and regulations.

● Contributes to team effort by accomplishing related results as needed

Voda Paints Limited

Customer Service Officer/Admin Assistant

Lagos

2016

My roles includes:

● My Reporting directly to Admin. & Central

Operation Manager

● Receive and process customer’s order for head office and outstations

● Prepare Invoice, Waybills and Customers Receipt

● Sage 50 Accounting & Manufacturing Software

● Handle customer’s complaint and request and

channel to Head of Customer Service Manager or

appropriate delegetee.

●Gained Knowledge of client/customer relationship & servicing

●Gained Knowledge of Excellent Communication skills

●Gained Knowledge of ability to deliver with less

supervision

●Gained Knowledge of problem solving skills

●Gained Knowledge to concentrate and pay attention to details

●Gained knowledge of the use of Sage 50 (Peach Tree) Software for ERP and Customer Service.

●Gained Knowledge of client/customer relationship & servicing

●Knowledge of Interior and Exterior Paint Products

●Gained Knowledge of good reporting and

communication

●Gained Knowledge of Phone call Skills

Mepol Children School

Lagos

Class Teacher

2016

My roles include:

● Preparing lesson plans,

●Teaching classes and evaluating student progress.

●Encouraging students and acting as teacher–advisors for students.

●Maintaining discipline in the classroom.

Jesus The Rock College

Ibadan

Class Teacher

2015

My roles include:

●Preparing lesson plans,

●Teaching classes and evaluating student progress.

●Encouraging students and acting as teacher–advisors for students.

Maintaining discipline in the classroom.

Ododo Eye Group of Schools

Ibadan

Class Teacher

2014

My roles include:

●Preparing lesson plans,

●Teaching classes and evaluating student progress.

●Encouraging students and acting as teacher–advisors for students.

Maintaining discipline in the classroom.

Education History

2012 –

2014

National Diploma in Estate

Management

Crown Polytechnic, Ado Ekiti, Ekiti

Achieved

2005 –

20011

W.A.S.S.C.E. O-Level.

Peace International College

Achieved

Certifications & Awards

● National Diploma in Estate Management

Training Completed

● Desktop Publishing

● Ultimate Customer Experience: Voda Paint Limited Detailed Computing Skill

Microsoft Office Tools: Microsoft Word, Microsoft Excel, Microsoft OneNote, Microsoft PowerPoint Desktop Publishing

Internet Browsing and Surfing

Sage 50 (Peach Tree) Accounting Software

Quick Book

Google Apps for Works

Interests

Music, Fashion, Reading, Politics, Travelling and Meeting People Referees

Mr Akomolafe Wande

+234-8060761000 Akingbola Street, Akure, Ondo State. Mr. Oni Sunday

+234-806-***-**** Kano State.

Contact this candidate