Manager Chemical Engineering
Resume:
Jason Liu
Product Manager
Experience
Walmart eCommerce - Product Manager MBA Intern
June 2020 — Present, Sunnyvale, CA
· Launched an AI/ML product that identifies and resolves duplicate item listings on Walmart’s eCommerce platform, MVP increased conversion rate by 1.6%, sales by 1.1%, and customer satisfaction rate by 18%
· Developed product vision, roadmap, and KPIs, aligned product strategy with senior management, engineering, and design teams
· Increase click-through rate by 18% by designing test plans and conducting a/b testing to optimize search results; analyzed over 200M records of item and sales data with SQL and Python to test hypotheses
· Identified use cases via 15+ user interviews and usability studies
· Owned the definition, development, launch, and iteration of the solutions; managed story backlog in Jira and executed priorities with a scrum team of 5 engineers
Chevron - Program Manager, Digital Transformation
June 2018 — May 2020, San Francisco, CA
· Spearheaded a digital transformation program for emergency operations with a $1M budget. Launched two apps that achieved $1.3M in annual cost savings and reduced response time by 36%
· Product owner in Agile/Scrum environment for a customer knowledge base. Provided direction to the development team; delivered releases on time and within budget.
· Used “Voice of Customer” to defined program vision and product roadmap, influenced and aligned strategy with 20+ BUs across 15 countries
· Identified and implemented program KPIs, leveraged user feedback and metrics to drive workflow automation and resulted in 28% efficiency gain Chevron - Project Manager
June 2015 — May 2018, San Francisco, CA
· Led a cross-functional team of 15 to integrate and launch a compliance software solution to 600+ gas stations across US and Canada with a $1.8M budget on time and under budget
· Initiated and implemented an agile approach to improve software deployment, reduced project costs by $250K
CrowdDoing - Product Manager (Pro Bono)
May 2017 — January 2019, Mountain View, CA
· Led a product team of 7 volunteers to develop an online pitching platform; researched on user and market insights to define product positioning and go-to-market strategy
· Wrote detailed user stories and created wireframes for design and engineering teams
· Tracked and improved product metrics (task completion, conversion, bounce rate) with Google Analytics
Contact
***********@*****.***
Education
University of California, Berkeley
Master of Business Administration
(Evening & Weekend)
July 2018 — April 2021
·VP of Evening & Weekend MBA, Haas
Marketing Club; Certificates in Business
Analytics
University of Michigan
B.S. Chemical Engineering
2008 — 2012
·Minor in economics, Undergraduate
Research Fellow Award, Dean’s List (2009-
2012)
Skills
Product Strategy
Product Roadmap
User Research
Wireframing
Agile/Scrum
Data Analysis
Machine Learning
Go-to-Market Strategy
A/B Testing
Projects
Springboard – Strategy Consultant
Jan 2020 — May 2020
· Conducted competitive analysis, developed
user growth strategy, and presented a
business growth plan to VP of Marketing
Haynes and Company – Market
Researcher
May 2017 — Nov 2017
· Improved mail campaign ROI by 18% by
analyzing customer purchase data and
synthesizing insights for Target
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