Susan Santo
Port Saint Lucie, FL *****
*********@*****.***
#readytowork
Authorized to work in the US for any employer
Work Experience
Customer Service Representative
Teleperformance - Port Saint Lucie, FL
February 2019 to December 2019
Good communication skills. Made and changed reservations for Amtrak. server
IHOP - Stuart, FL
August 2015 to October 2018
server,greeted guests and also cashed them out.
Server
Monarch Country Club - Palm City, FL
January 2015 to March 2016
Set up for parties and resset for next event.Bartended,served the guests,Stocked and cleaned. Server
Joe Leonne
July 2012 to October 2015
I greeted guests.I took their orders an gave the guest what they wanted.I ran a cash register.Stocked and took inventory.
Education
AAS
Ocean county
Skills
• Great with the guests and a good server (5 years)
• Server
• Customer Service
• Sales
• Training
• Cooking
• Fast learner
• POS
• Restaurant Experience
• Kitchen Experience
• Upselling
• Banquet Experience
• Microsoft Office
• Busser
• Food Preparation
• Merchandising
• Host/Hostess
• Busser
• Cash Handling
• Food Preparation
• Leadership
Certifications and Licenses
R.N
June 1994 to September 2014
I worked in hospital's in N.J for 20 years
Assessments
Sales: Influence & Negotiation — Proficient
June 2020
Persuading reluctant customers to buy products or services, and influencing and negotiating with customers to meet sales goals.
Full results: Proficient
Customer Focus & Orientation — Proficient
June 2020
Responding to customer situations with sensitivity. Full results: Proficient
Scheduling — Proficient
June 2020
Cross-referencing agendas and itineraries to avoid scheduling conflicts. Full results: Proficient
Cashier Skills — Highly Proficient
June 2020
Counting cash, processing transactions, following written procedures, and attending to details. Full results: Highly Proficient
Verbal Communication — Proficient
June 2020
Speaking clearly, correctly, and concisely.
Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.