Janis Encinas

**** ****** *****

San Mateo, California, 94401

650-***-****

adf0js@r.postjobfree.com

WORK EXPERIENCE

NORTH BEACH PIZZA, San Mateo, California

Phone Operator, Aug 2014 – Nov 2015

Taking Customer Orders and Processing Transactions

Preparing Menus for Guests

Taking Phone Calls from Guests

OLD NAVY, San Mateo, California

Retail Sales Associate: Retail Sales Worker, Sales Clerks, Retail Clerks, Salespeople, Nov 2014 – Jul 2015

Recommend, select, and help locate or obtain merchandise based on customer needs and desires.

Compute sales prices, total purchases and receive and process cash or credit payment.

Sell or arrange for delivery, insurance, financing, or service contracts for merchandise.

GAP, San Mateo, California

Retail Sales Associate, Aug 2015 – Dec 2015

Inventory stock and requisition new stock.

Ticket, arrange and display merchandise to promote sales.

Greet customers and ascertain what each customer wants or needs.

Place special orders or call other stores to find desired items.

PHILZ COFFEE, Burlingame, California

Barista, Dec 2015 – Present

Describe menu items to customers or suggest products that might appeal to them.

Set up or restock product displays.

Create signs to advertise store products or events.

Clean or sanitize work areas, utensils, or equipment.

Check temperatures of freezers, refrigerators, or heating equipment to ensure proper functioning.

Receive and process customer payments.

Weigh, grind, or pack coffee beans for customers.

Team Lead and Trainer, Jun 2018 – Present

Monitor, evaluate, or record training activities or program effectiveness.

Delegate tasks based on priority.

Oversee shift and keep up team spirit/morale.

Offer specific training programs to help workers maintain or improve job skills.

EDUCATION

Burlingame High School, Burlingame, California

High School Diploma, Jun 2014

Leadership (August 2012 - June 2014)- Organized International Week which included finding 3 professional performances/companies, organizing an event with about 25 student clubs selling food and various snacks to students, organizing a 50 minute assembly with student cultural performers

Relay For Life (2011, 2012, 2013)- Started as attendee to help raise money- Helped organize the American Cancer Society's event at our school that hundered of students and their families attend to raise awareness for all types of cancer and to remember those passed away

College of San Mateo, San Mateo, California

Communications Major, plans to transfer, expected graduation date June 2022

ADDITIONAL SKILLS

Adaptability and Flexibility

Collaboration and Teamwork

Leadership

Effective communication skills

Time Management

Proficiency in Word and Powerpoint

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