BABALWA KOZA
**** ****** ***** *** ****** Johannesburg
********************@*****.***
Sir/Madam.
I am a hard-working and determined professional seeking an opportunity to succeed in a dynamic company such as yours. I am confident that my knowledge, ability, and experience allow me to deliver successful results for any company. I am able and willing to work under pressure to deliver and achieve set goals. I have patience, a good team player as well as the ability to build and maintain a good working relationship. I believe that my skills can play a vital role in your organization. I am certain that I can bring positive changes to your organization by coming up with innovative ideas, only if I am given a chance to prove myself. Hereby I have enclosed my resume to provide detailed information on my qualifications and skills for your review. I look forward to hearing from you. Thank you for reviewing my application. I would welcome the opportunity to discuss this further with you in an interview. I am available at your convenience. Sincerely,
Babalwa Koza.
BABALWA KOZA
1630 Zondi1 Nyush -Man Street Johannesburg
********************@*****.***
Summary
Highly analytic pays attention to detail and can
embrace challenges. good proficiency in
computer applications. experience pertaining
to fleet management tracking systems and
software. knowledge of administration function
within an office environment.
Skills
• Customer service
• Fleet management tracking systems
• Monitoring and tracking
• Computer literate
• Excellent communication skills
Education
Grade 12: Aurora Girls High School.
Certification
PSIRA C-Grade (Certificate in Security Officer)
References
• Thabiso Mahlangu Manager Fidelity
Command Center: 084-****-***/086
121 2999
• Andiswa Malgas Supervisor Ontrack
Mobile: 084***-****/ 078-***-****
• Simon Soji Operations Manager Fast
and Safe Logistics: 062-***-****
Experience
Fidelity Command Center -2008-2011
Control Room Operator
• Handling all incoming emergency calls.
• Contact customers for alarm testing and email
reports.
• Monitoring alarms and dispatch armed response.
• Fault logging, and case management.
• Co-ordinate technical attendances.
• Monitor CCTV cameras' operational processes.
Ontrack Mobile -2011-2015
Fleet Administrator
• Planning and scheduling for delivery vehicles.
• Monitoring of out-bound deliveries, ensuring
that all loads are delivered as per customer
request.
• Follow up with the customer and confirm
delivery dates and quantities.
• Contacting customers to confirm appointments.
• Liaising with retail stores to confirm deliveries. Fast and Safe Logistics -2015-2020
Fleet Controller
• Monitoring and tracking trucks and provide
assistance with regards to truck location.
• Route planning and client liaison.
• Monitor driver behavior speed and route
inefficiency.
• Briefing drivers accordingly before they are
dispatched for deliveries/collection.
• Sorting out customer problems and assisting
drivers with problems.
• Managing breakdowns.