Leadership skills

S’bahle Ngubane

CONTACT ** ** ******** **** *-mail: ***************@*****.***

* ****** **** *****: 081*******

Scottsville

3201

About Me

I am a growth focused, dedicated, competitive, organized, and ambitious and goal oriented individual, who believes that success is obtained through hard work, smart work and determination. I am currently a registered part time student doing Bachelor of Business Administration at the University of KwaZulu Natal. My experiences include customer service as I worked in retail, as well as admin and data capturing as I was an assistant manager at the stores I used to work at and a data capture in 2018. I have since gotten a job as a social media manager for a chef as well as being an ambassador for a certain brand however I am currently unemployed.

I work well in high intensity environments and I take my work seriously. I have exceptional leadership skills as I love being organised and being punctual at all times. I pride myself in a high level of professionalism, trust, integrity and building strong and lasting positive relationships with colleagues and clients. I can manage my own workload, organize and manage my own time as well. With skills, knowledge, adaptability, determination, willingness to learn and strive for success that I possess. I believe that I will exceed any expectation.

Work Experience

Megaworxx September 2019 –

Brand Ambassador

I assist customers with their purchases and try persuade them into taking the brand I am promoting.

Responsibilities:

Assisting customers

Informing customers of brand and model on promotion

Assist consultants in the customers purchase

Showing customers how their device works

Dijo Culinary Co May 2019 –

Social Media Manager

I oversee the social media accounts and let the chef know of the orders she receives on a daily basis.

Responsibilities:

Making and answering phone calls

Updating Instagram, twitter and facebook pages

The upkeep of the pages

Giving the chef feedback and the orders on request

Epicentre January 2018 – April 2018

Data Capturer

I received documents from field workers in which I had to organise in districts and municipalities, count them and check if all documents are filled in correctly. I then had to take that information and capture it on the Mobenzi Gateway software installed on the laptop.

Responsibilities:

Capturing Data

Organizing documents

Filing

Department of Education November 2016 – December 2016

Administrative Examination Assistant

I received documents from our supervisors in which I had to organise in districts and municipalities, count them and check if they are the correct number as seen on the data sheets we had received. I then had to take those batches to various teachers who then brought them back so that I had to check if the marks correlate with the captured marks and if everything was correctly marked.

Responsibilities:

Organizing batches in their specific districts

Tallying if all scripts within batches are present

Taking batches to Markers

Receiving batches and double checking if markers have marked correctly

Correcting the mistakes

Pop Up Pavilion November 2014 – March 2015

Assistant Manager

I assisted customers with their purchases as well as worked the POS (Point of Sales) system. I overlooked the store and opened or closed when the manager was off. I overlooked the employees and disciplined them when it was necessary. I received stock and did stocktaking. I also did the banking of the store.

Responsibilities:

Making phone calls and answering phone

Opening and closing the store

Assisting customers upon purchase

Receiving stock

Point of sales system

Overseeing the store when manager is not present

Banking

Tsonga Pop Up Pavilion December 2013 – February 2014

Sales Assistant

I assisted customers with their purchases as well as worked the POS system. I overlooked the store as well as opened and closed it on a shift basis. I also did the receiving of stock.

Responsibilities:

Screening and directing incoming calls

Timesheet

Data Capturing

Filing, faxing and sending emails.

Assisting customers upon purchasing their items

Stock taking

Opening and closing store

Point of Sales system

Education

Bachelor of Business Administration January 2013- Incomplete

University of KwaZulu Natal

Modules covered in the qualification (Modules passed thus far)

Management Science 101 (Statistics)

Business Management 101

Economics 101

Communications in Business 101

Computing 102

Business Accounting 112

Business Management 201

Business Accounting 211

Human Resource Management 211

Information Management 202

Marketing Management 202

Supply Chain Management 202

HRM 212

Business Management 311 (Ethics and Leadership)

HRM 311

Marketing Management 301

Business Management 313 (Ethics)

Supply Chain Management 302

Durban Girls High School 2007-2011

Subjects covered:

English Home Language

Afrikaans First Additional Language

Mathematics

Life Orientation

Dramatic Arts

History

Life Sciences

Skills Matrix

Scale: 1 – Very Poor; 10 Excellent.

Skills

Level

Communication (written & verbal)

10

Interpersonal Relations

8

Team Management

8

Professionalism

9

Integrity

8

Time Management

10

Microsoft Office

9

Administrative Assistance

7

Electronic Data Capture

7

Retail Sales

10

Problem Solving

8

Sales Management

7

Delegation

8

Presentation Skills

10

References

Contact Person : Miss Sindiswa Xulu

Position : Manager at Pop up Pavilion

Contact Details : 073*******

Contact Person : Londiwe Ngcobo

Position : Senior Data Capture at Epicentre

Contact Details : 063*******

Contact Person : Lelo Meela

Position : Supervisor at Megaworxx

Contact Details : 081*******

Contact Person : Noxolo Mkhize

Position : Chef at Dijo Culinary Co

Contact Details : 083*******

Contact this candidate