Mental Health Manager
Resume:
YESICCA ABREU
EXPERIENCE
•Coordinate services across systems, including OPWDD, the Department of Health and the Office of Mental Health, providing one place to plan all service needs for 40 intellectually disable and developmentally delayed.
•Gather IEP, psychological, social, and medical documents to enroll and assure delivery of services on behalf of the consumer.
•Collaborate with families, schools, Medicaid, and providers to develop a plan of care (ISP/Life Plan) Communicate with providers and families to resolve issues, secure services, or advocate for change.
•Manage case notes for every event, conversation or metting that occurs on behalf of a client.
•Submit and maintain dealine required paperwork in a timely and accurate manner.
•Worked with individuals with developmental disabilities to gain access to services.
•Maintained appropriate services to support their needs.
•Preserved Individualized Service Plan (ISP).
Benefits and Entitlement Medicaid & Medicare / April, 2020 Overview of Services for Willowbrook Class Members / January, 2019 I Am Assessment Certificate / July, 2018
CANS-NY 2016, Testing and Certificate 6-21 (Medical Health) January, 2018 Bachelor of Science in Psychology, Minor in Sociology / Hunter College / January, 2016 Care Manager Supervisor
Care Manager Supervisor February 2019 - Present
Advance CARE Alliance (ACA)
Medicaid Services Coordinator (MSC) March 2017 - October 2018 Skip of New York, Inc.,
•Ensure that the six health home core services are implemented to meet the person-centered.
•Provide oversight/supervision to Care Managers in accordance to the permanent injunction.
•Authorized to review sign the redetermination for the Level of Care in the absence of the program Director.
•Provide advocacy for people receiving services to assist them to reach their full potential.
•Ensure benefits are maintained (Medicaid), supporting care managers to troubleshoot and resolve benefits challenges in a timely manner, while working in conjunction with the ACANY Resource Management team.
•Monitor recorded services, and related Care management documentation (inclusive but not limited to LCED, I-Am Assessments, Life Plans) to ensure they meet regulatory Health Home standard, while providing feedback and guidance to assigned care managers, and maintain records in the Care Management Platform.
•Complete all required trainings and works with the QA team to ensure assigned Care Managers maintain in compliance with all required trainings.
•Support the management team with employment practices included but not limited to interviewing, evaluation of care management team members, separation of employment as needed. Medicaid Services Coordinator (MSC) February 2015 - March 2017 Community Resourse and Services for Children
EDUCATION/CERTIFICATES
Maintain confidentiality, Clinical Comprehension, Results Driven, Decision Making, Problem Solving/Analysis, Communication Proficiency, Organization Skills, Teamwork Orientation, Time Management, Customer/Client Focus, Excellent organizational and interpersonal skills, proficient in Microsoft Office Suites, Gmail Suites. SKILLS
English & Spanish
LANGUAGES
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