CONTACT
*****.*******@*****.***
Almarkhiya, usama bin zayed
street
SKILLS
A Clear Communicator. ... Strong
Organization Skills. ... Confident in
the Team. ... Respectful to Others.
... Fair and Kind. ... An Example of
Integrity. ... Influential in Core
Areas. ... Willing to Delegate...
Teamwork. ... Unflappability. ...
Attention to detail. ...
SABER OULED AHMED BEN ALI
OBJECTIVE
Excellent personal and customer-service skills personality searching for a super visor role. Bringing 3 years of experience providing outstanding skills in Creating an inspiring team environment with an open communication culture and Setting clear team goals
EXPERIENCE
● Riadh palm hotel of sousse
25/04/16 - 25/06/17
Waiter
Providing excellent wait service to ensure satisfaction. Taking customer orders and delivering food and
beverages.
Making menu recommendations, answering questions
and sharing additional information with the restaurant manager.
● Yadis hamamat
24/04/18 - 30/12/18
Bartender
• Welcoming customers, reading and listening to
people to determine beverage preferences, making
recommendations, and taking drink orders.
• Planning drink menus and informing customers
about new beverages and specials.
• Selecting and mixing ingredients, garnishing
glasses, and serving beverages to customers.
• Checking identification to ensure customers are
the legal age to purchase alcohol.
• Taking inventory and ordering supplies to ensure bar and tables are well-stocked.
• Adhering to all food safety and quality
regulations.
• Handling cash, credit, and debit card
transactions, ensuring charges are accurate and
returning correct change to patrons, balancing the cash register.
• Maintaining a clean work and dining area by
removing trash, cleaning tables, and washing
glasses, utensils, and equipment.
• Developing new cocktail recipes.
● Serail hotel
25/06/17 - 25/10/17
Bartender
Preparing alcoholic or non-alcoholic beverages
Interacting with customers, taking orders and serving snacks and drinks
Assessing bar customers’ needs and preferences and making recommendations
Mix ingredients to prepare cocktails
Plan and present bar menu
Check customers’ identification and confirm it meets legal drinking age
Restock and replenish bar inventory and supplies
Stay guest focused and nurture an excellent guest
experience
Comply with all food and beverage regulations
● Ali bin ali hospitality, joe's cafe restaurant
01/02/19 - 06/20
Barista
Greet customers as they enter
Give customers drink menus and answer their questions regarding ingredients
Take orders while paying attention to details (e.g. preferences of coffee blend, dairy and sugar ratios) Prepare beverages following recipes
Serve beverages
Receive and process payments (cash and credit cards) Keep the bar area clean
Maintain stock of clean mugs and plates
Check if brewing equipment operates properly and report any maintenance needs
Comply with health and safety regulations
Communicate customer feedback to managers and
recommend new menu items
Blue rose hotel
June /2020 - Present
Super visor
Develop a strategy the team will use to reach its goal Provide any training that team members need
Communicate clear instructions to team members
Listen to team members' feedback
Monitor team members' participation to ensure the
training they are being provided is being put into use, and also to see if any additional training is needed Manage the flow of day-to-day operations
Create reports to update the company on the team's progress
Distribute reports to the appropriate personnel
EDUCATION
Monastir hotel school
2015 to 2017
Restaurant bar diploma