Personal Assistant Executive
Resume:
Heidi Steenbock
Waukesha, WI 53189
**********@**.**.***
Core Competencies
• Executive Relations
• Attention to Detail
• Customer Support
• Organization
• Communication
• Project Management
Computer Efficiencies
• Microsoft Office Suite:
Word, Excel, PowerPoint,
Outlook; Gmail, Lotus
Notes, Internet Explorer,
Adobe Acrobat, Kronos,
Concur and company-
specific project
management and financial
software.
• Experience working on
organizing, and managing
files on an extensive,
company-wide WAN.
Education
• Associate in Business
Administration and Political
Science, Madison Business
College, Madison, WI
Detail Oriented Executive Administrative Professional Dedicated administrative support professional with experience working in fast-paced environments, demanding strong organizational and interpersonal skills. Demonstrated expertise in office management, executive level personal assistance, sales and marketing data reporting and producing documents in a variety of computer programs. Committed to superior customer service with an outstanding long-term attendance record. Detail-oriented and thrives in atmosphere of challenge, creativity and variety.
PROFESSIONAL EXPERIENCE
September 2010 to Present
Kohls Corporate Office, Menomonee Falls, WI
Executive Administrative Assistant to SVP of Media and Personalization, VP Media, VP Personalization and VP of Brand Experience
• Managed multiple calendars in Outlook to include scheduling meetings, accepting and declining on principle’s behalf, conflict resolution and pro-active planning.
• Coordinated all business and personal travel, prepared travel itineraries and expense reports. Coordinated the collection and generation of materials for meetings and conferences, including arranging dates, agenda, food, meeting rooms and invitations.
• Ensured timely and appropriate responses to incoming mail and emails, including drafting written responses to all levels of management and key resources and customers.
• Coordinated the collection and generation of materials for monthly business reviews, prepare presentations, filing, meeting minutes, note taking.
• On-boarding of new associates.
• Worked closely with colleagues, business teams, vendors and customers.
• With all matters, strict confidentiality always applied. August 2007 to September 2010
Anderson Pump & Process, Brookfield, WI
Personal Assistant to President/Owner
• Provided executive administrative and personal support to the company President.
• Managed President’s calendar, personal and business travel, managed schedules and arranged appointments, onsite and off-site meetings, catering and lunches, and all travel logistics for executives and board members.
• Provided general office support, including screening phone calls, receiving/reading mail and emails, developing and maintaining filing systems, photocopying and faxing documents, ensure completion of paperwork, such as agreements and contracts, created and/or prepared presentations, excel spreadsheets.
• Ordered all supplies and equipment, vendor account maintenance, expense reports, processed and kept records of corporate and foundation donations, attended meetings and provided support at corporate functions and personal functions for President. Heidi Steenbock
W229S6620 MacKenzie Ct
Waukesha, WI 53189
**********@**.**.***
September 2002 to August 2007
Delta Environmental Consultants, Inc., Brookfield, WI Executive Administrative Assistant to District Manager
• Financial Support – planning, work in process, billing, accounts receivable, budget variance tracking
• Clerical/Admin. Support – data processing, correspondence prep, staff productivity tracking, travel arrangements, meeting prep, filing, and special requests.
• Facility Management – vendor account maintenance, ordered and maintained office equipment and supplies, shipping and receiving, managed three office moves/closings; coordinated contractors and vendors, worked with local management team, implemented new hire set-up and orientation, local IT support, scheduled and coordinated employee safety training and medical exams. 1987 – August 2002
Seagram Americas, Brookfield, WI
Office Manager/Executive Assistant
(Fortune 200 Entertainment and Consumer Goods Company)
• Primary function as personal assistant to the President of the state office, including coordination and management of multiple priorities and projects.
• Set up of meetings and conferences, and arrangement of all travel and itineraries.
• Responsible for all aspects of office including, but not limited to, ordering of supplies, purchasing of office equipment, dealing with vendors and customer service and management of all comprehensive day-to-day office operations.
• Interfaced with four major distributors and corporation principals. Tracked shipments and product sales on a weekly/monthly basis.
• Tracked and updated overhead budgets, expenses, and general accounting functions such as: A/P, A/R as well as resolving billing inquiries and problems.
• Tracked and analyzed key accounts, accounts sold, and retail ads for all Wisconsin markets.
• Facilitated customer claims, transfers and returns of destruction unsaleables.
• Maintained contact with MIS department with regards to network drives, hard filing system and computer software programs. Maintained computer systems and confidential records. Created and supported databases, word processing, and reports.
• Participated in staff recruitment, hiring, and training. Trained employees for office programs and procedures. Supervised a support staff of six.
• Coordinated and worked promotional events.
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