Executive Assistant

NAME: Tirtha Chowdhury

Address: Tower-*, *th Floor, Flat: 508, Paras seasons, Noida:168, UP: 201305

E-mail : *****************@*****.***

Mobile : +91-987*******, +91-783*******

Statement of Purpose

To work in a challenging business environment and to excel in all assignments in professional career so as to make a meaningful contribution to the competitiveness and value of the organization at large and in the process enhance skills and knowledge.

Employment Details

1)Current Employer : Conduent Business service India LLP

Role : Supervisor – Finance & Accounts (F&A)

Duration : 23rd Jan 2020 – Date

Responsibilities:

Monitoring & providing guidance to Help desk team of 5-6 persons.

Handling critical emails and resolving escalated queries of invoice processing team via ticketing tool.

Coordinating with business via calls and emails to process the queried invoices.

Taking care of KPI reports on daily basis and share it with our customer.

Doing vendor reconciliation on a regular basis and resolving the issues thereon.

Worked on Closure of Notices/Direct Debits/Manual vendor open items and invoices rejected in workflow by the budget holder.

Working on Paid on time report/ project to increase customer VOC (Voice of customer).

2)Previous Employer : Genpact India Pvt. Ltd

Role : Assistant Manager - Finance & Accounts (F&A)

Duration : 23rd July 2014 - 20th January 2020

Responsibilities:

Vendor payments..

Billing report preparation.

Month end closing activities.

Special payment runs as per request.

Vendor reconciliation for critical vendors.

Vendor account management

Managing an 8-member reconciliation team in absence of team lead.

Occasional phone support to customers and vendors

Old outstanding collection on priority basis.

Manual payment for those raw materials vendors in case of issues

Working on GR and IRL issue in P.O.

Managing control on duplicate payment by DAT tool

Imparting cross trainings to all team members

Working with helpdesk team and managing 5 people of that team.

Handling escalations through e-mail by using Ariba.

3)Previous Employer : IBM Global Services Pvt. Ltd.

Role : Senior Practitioner – Finance & Accounts (F&A)

Duration : 23rd Jan 2013 – 15th July 2014

Responsibilities:

Monitoring & providing guidance to invoice processing team of 12-15 persons

Handling helpdesk emails and resolving queries of invoice processing team.

Coordinating with business via calls and emails to process the queried invoices.

Taking care of urgent invoices/critical vendor invoices and processing PO/non PO invoices in SAP.

Doing vendor reconciliation on a regular basis and resolving the issues thereon.

Worked on Closure of Notices/Direct Debits/Manual vendor open items and invoices rejected in workflow by the budget holder.

4)Previous Employer : Serco Global Services

Role : Sr. Executive – Finance & Accounts (F&A)

Duration : 29th June 2012 – 18th Jan 2013

Responsibilities:

Processing Invoices : PO and Non Po

Checking and processing OTV forms and chasing with the budget holders for approval.

Assisted the helpdesk team in closing emails and calls by resolving queries raised by the vendor and client.

Closing direct debit open items by processing invoices and knocking them with open DD in the vendor account.

Liasoning between the vendor and the client for the closure of disputed invoices rejected in the workflow.

Handling different query buckets for unprocessed invoices.

5)Previous Employer : Genpact India Pvt. Ltd

Role : Sr. Executive

Duration : 1st April 2010 – 18th June 2012.

Responsibilities:

Invoice Processing and query handling

Working on closure of aged items in co-ordination with the client

Closing very old manual payments and debit entries thus reducing the debit balance.

Taking calls on helpdesk setup for vendor queries and resolving them within SLA.

Checking and verifying for the duplicate invoices through an inbuilt tool.

Processing Insurance claims and amendments

Fund analysis at month end.

Academic Qualification:

B. Com from Burdwan University in 2007

X and XII from Eastern Railways Boys H.S. school in 2002 and 2004 resp.

Rewards and Recognition:

Bronze award for highest accuracy in Invoice processing.

Team handling award from AVP for mentoring new hires.

Strengths and ERPs worked on

Tally 7.2

SAP

Oracle

Flexible, open minded and hard working

Self-confident, and result oriented.

Personal Dossier

Date of Birth - 13th Jan 1985

Nationality - India

Passport – Yes

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