Receptionist / Secretary / Admin. Assistant

EDUCATIONAL BACKGROUND

BACHELOR OF SCIENCE IN

COMPUTER SCIENCE

San Sebastian College Recoletos –

Manila, Philippines

Graduated : March 2005

SKILLS

• Professional demeanor

• Strategic Planning

• Time Management

• Administrative Support

• Documentation &

Reporting

• Expense Reporting

• Customer / client relations

• Telephone Manners

• Work accurately and can

handle multiple priorities

• Competence with using

common office systems

and software

• Discretion and

understanding the need

for confidentiality

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ZARRAH VANNESSA I. MISSION

Address JSCOM Tower 11, Al Qusais Dubai, U.A.E

Phone 054-***-****

E- mail ******.*********@*****.***

RECEPTIONIST with over 3 years of experience in RETAIL INDUSTRY and 2 years of experience in REAL ESTATE.

SECRETARY with 4 years of experience in CONSTRUCTION INDUSTRY. Excellent interpersonal skills, a goal- oriented personality and driving overall operational improvements. Takes on multiple simultaneous tasks with excellent time management abilities and resourceful approach. Positive and upbeat with strong relationship- building abilities. WORK HISTORY

v RECEPTIONIST

Middle East Retail Company

Dubai, United Arab Emirates

August 2016 – May 2020

DUTIES AND RESPONSIBILITIES

• Managing the reception area and front desk.

• Greet and welcome guests/clients as soon as they arrive and direct visitors to the appropriate person at the office.

• Answer, screen and forward incoming phone calls in a timely and polite manner.

• Provide basic and accurate information in- person and via phone/email.

• Taking and ensuring messages are passed to the appropriate staff member on a timely basis.

• Receive, sort and distribute daily mail/deliveries.

• Organize courier deliveries.

• Arrange travel and accommodations for our main office staffs on business trip.

• Order office/pantry/coffee vending machine supplies and keep inventory of stock.

• Keep updated records of office expenses and costs.

• Responsible for contacting facilities management regarding problems within the office.

• Assisting the HR team with recruitment and on- boarding processes.

• Assisting the Finance team with vendor cheque collection.

• Provide general administrative and clerical support. v RECEPTIONIST / SECRETARY

VERVE Real Estate Development L.L.C

Dubai, United Arab Emirates

November 11, 2012 – May 06, 2014

DUTIES AND RESPONSIBILITIES

Responsible for handling all incoming & outgoing mail, courier services and deliveries. Create and maintains filing system and records including files of confidential nature.

Answer multiline telephone console and transfer calls to appropriate personnel as well as greet and assist visitors.

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Maintained a pleasant appearance of the reception area & providing administrative support to all company staff, including copying, scanning and faxing.

Compose and prepare routine correspondence, rental notices and other related letters & documents.

Interact with clients, owners, tenants and lessees and handle their requests and needs.

Drafting and maintaining legal documents (various contracts)

Prepare daily and monthly reports as instructed by my superior. Ensures that proper report is done and submission dates are met.

Order and monitor the use of office supplies.

Ensure all company documents are kept confidential and are not being disclosed to any outside party same with all documents pertaining to copies of personal identification, contracts and rental applications.

v SECRETARY (PROJECT SITE)

Reporting to Sr. Operations Manager

Emirates Falcon Electromechanical Co. (EFECO) L.L.C Building Services & Infrastructure Electromechanical Works Contractor Dubai, United Arab Emirates

November 25, 2008 to November 7, 2012

DUTIES AND RESPONSIBILITIES

Preparation of correspondence pertaining to construction and administrative matters destined to Client, Consultant, Main Contractor, Suppliers and Internal EFECO Departments.

Sort out company mail incoming and outgoing and record all correspondence in the register.

Manage and handle confidential documents or complex files, correspondence and enquiries in professional manner.

Updating & maintaining accurate and proper documentation and filing of records.

Monitoring of staff attendance and submission of monthly report to Administration Dept.

Narration of daily / weekly progress from the construction team and generation of various tailor made reports.

Closely liaise with Personnel, Administration & Financial Department of EFECO and Main Contractor ensuring smooth administrative operations.

Handling and managing of Project Petty Cash and preparing summary of expenses for submission to Accounts department.

Preparation of office supplies requisition.

Ensure that all document requirements are in compliance with the time required.

Any other relevant responsibilities as delegated by project management team.

v TECHNICAL SUPPORT REPRESENTATIVE

ePLDT Ventus, Philippines

May 07, 2007 to June 30, 2008

DUTIES AND RESPONSIBILITIES

Provide first level technical support or maintenance of services using standardized procedures and available tools.

Demonstrated professionalism and courtesy with customers while working to resolve complaints, problems or respond to queries.

Evaluated and resolved technical problems for end users efficiently to minimize downtime.

Contact this candidate