Salesforce Developer
Resume:
Priya G
*******.*******@*****.***
Certified Salesforce Administrator/Platform app Builder/ Developer
Professional Summary:
* ***** ** ********** ** Salesforce Developer working on administration, customization, and integration with external systems, communities, lightning design system, migration from classic to lightning and lightning components.
Strong Experience in developing client specific solutions using Apex classes, Triggers, Controllers & Controller Extensions, Components, Test Methods.
Analyzed Sales, Marketing, Customer Service and Support business processes used by salesforce.com customers and recommended ways to improve their processes using Salesforce.com.
Written Apex classes, Controller, Extension Controllers and Apex Triggers in the application for various Business/functional requirements.
Experience working with Salesforce.com Sandbox and Production Environments. Strong knowledge on Administration setup, Apex, Visual force and experience with different SFDC development tools like Force.com, Eclipse IDE and integration tools like Informatics on Demand.
Having experience with SOAP API and Rest API integrating with external systems.
Experienced in building reusable UI components and pages with Lightning component framework. Strong data analysis and management abilities
Implemented Salesforce Development Cycle covering Sales Cloud, Service Cloud, Call Center, Chatter & App-exchange applications
Involved in writing application level code to interact with Restful Web APIs, Web Services using AJAX, JSON, XML and jQuery.
Used SOQL and SOSL statements within Governor Limits for data manipulation needs of the application using platform database objects. Automated the business processes using out-of-the-box tools and services of Lightning Experience.
Used Lightning Experience created Summary reports, Matrix reports, Charts and Dashboards for better interaction of sales reps using SF1 mobileapp
Experienced in integration of Salesforce.com applications with other apps with an emphasis on web Services.
Extensive experience in designing of Custom Objects, Custom Fields, Pick List, Role based Page Layouts, Workflow Alerts and Actions, Validation Rules, Approval Processes, Custom Tabs, Custom Reports, Report folders, report extractions to various formats, design of Visualforce Pages, Record Types, Dashboards, and Email generation according to application requirements.
Experience with MuleSoft for integrating with Salesforce helps to build some applications on CRM and ERP Platforms, Force.com Web Services API to connect your Salesforce environment to Mulesoft.
Having administration Configuration experience on CRM applications like data exports &imports, application support, security administration, CMC maintenance, and release management.
Designed and developed various Inbound/Outbound Web services to enable real time integrations.
Extensive experience in Salesforce Automation (SFA), Marketing Automation and Case Management.
Extensive knowledge about Salesforce setup menu, Configuration, Administration, Data Migration and Deployment of applications to Force.com platform.
Expert in preparing functional and technical design documents. Worked on enterprise applications like Marketo, DocuSign.
Deployment/Continuous Integration experience through Change set, Tortoise GIT/GITHUB
Configured and maintained user security permissions in compliance with organizational needs
Technical Skills:
CRM
Salesforce.com
SFDC Technology
Apex Custom Controllers and Extensions, Apex Triggers, Visual Force Pages, Force.com IDE Eclipse, Ajax toolkit, Packaging and Migrations, SOQL, SOSL, SFDC Utilities/Tools: Data Loader, Workflows Approvals, Dashboards, Custom Objects
Languages/Scripting Languages
Transact SQL, C, C+, Java, HTML, VB Script
Data Modeling
MS Visio
Load Testing/ Defect Tracking Tools:
Load Runner, HP Quality Center
Databases
Oracle 10g, SQL Server 2000/2005/2008, MS Access
Tools
SQL Server management Studio, SQL Profiler, Performance monitor, Microsoft visual studio2005 / 2008, Microsoft Office Suite
Professional Experience
Client: Liberty Mutual Insurance Jan 19 – Till Date
Role: Salesforce Developer
Responsibilities:
Interacted with various business user groups for gathering the requirements for Salesforce implementation and documented the Business and Software Requirements.
Worked closely with sales team and business analysts and performed detailed analysis of business and technical requirements and designed the solution by customizing various standard objects of SalesForce.com (SFDC)
Worked closely with implementation partners to deploy new Sales Cloud and Service Cloud projects including Einstein Analytics, Communities, Knowledge Base, and Customer Portals.
Worked on solution design, workflow implementation, complex customizations, data loading, features available on Sales Cloud and Service Cloud.
Designed, and deployed the Custom objects, Custom tabs, Entity-Relationship data model, validation rules, Workflow Rules, Page layouts, Components, Visual Force Pages to suit to the needs of the application.
Created a Case Management System using Lightning Components, Controllers, Helper Methods, CSS, Bootstrap and JavaScript.
Developed Apex Classes & Triggers to implement the business logic as per the requirements.
Implemented Apex Scheduler and triggers to invoke Apex classes at regular intervals
Implemented the requirements on Salesforce.com platform and Force.com IDE Plug-in using Eclipse.
Created Custom objects to build new application functionality in Salesforce.com.
Designed various tasks such as navigation wizard at the frontend using JQuery.
Designed various Web Pages in Visual Force for capturing various customer enquiries and Implemented logic for migrating cases to different queues based on the type of customer enquiry.
Responsible for understanding the data migrating requirements and analyze data to be loaded from legacy systems to Salesforce.com.
In - depth working knowledge of SDLC methodologies including Agile/Scrum/Kanban, and Waterfall.
Experience in creating test strategies, test plans and test scenarios for Unit/System/ End-to-End / User Acceptance Testing (UAT), Acceptance Test Driven Development (ATDD), Test-driven development (TDD).
Environment: Saleforce.com platform, Apex Language, SFDX, Visual Force Pages, HTML, Java Script, Workflow & Approvals, Reports, Custom Objects, Email Services, Tabs, Controllers, Triggers, Visualforce, Page layouts, SOQL, SOSL, Custom Reports, Dashboards, Data Loader, workbench, SOAP, REST, HTML, JavaScript.
Client: Great West Life, Toronto Jan 18 – Dec 18
Role: Salesforce Developer
Responsibilities:
Created workflow rules and defined related tasks, time triggered tasks, email alerts, filed updates to implement business logic.
Support development of the environment including customization of objects, fields, layouts, reports, dashboards, and security
Developed Custom business logic using Apex Classes, Triggers, Components, Visual Force pages and Controller Classes for various functional needs.
Involved in querying salesforce tables using SOQL & SOSL queries using Force.com Explorer.
Involved in system integration using Call Outs, Triggers and outbound messaging.
Customized page layouts for Opportunity, Contacts, Accounts depending upon user roles, groups.
Creates reports and dashboards, performed configuration of add-on solutions, Trained user personnel (both internal and external)
Prepared and analyze data conversion requirements, provided Salesforce application support to development and support groups and team members
Perform appropriate level of testing on all deliverables to ensure the deliverable aligns with the requirements
Research changes in upcoming versions of Salesforce.com and other integrated applications; provide recommendations when necessary to enhance efficiency and productivity
Used Data Loader to transfer the data to production and Full sandboxes, used Eclipse IDE for Apex Programming.
Responsible for all the activities related to configuring Data Loader, uploading data in CSV files into salesforce.com, checking for integrity of the data CSV files into salesforce.com, checking for integrity of the data.
Experience in creating lookup and master-detail relationships on the objects and created junction objects to establish connectivity among objects.
Developed status reports for each release before and after for and maintained complete track of deliverables.
Supported Salesforce developers, BI team, and software developers in accessing, understanding, and integrating with Salesforce data model
Collaborate and connect with other local Salesforce customers to leverage insights, best practices.
Environment: Saleforce.com platform, Apex Language, Visual Force Pages, HTML, JavaScript,JIRA, Workflow & Approvals, Reports, Custom Objects, Email Services, Tabs, Controllers, Triggers, Visualforce, Page layouts, SOQL, SOSL, Custom Reports, Dashboards, Data Loader, SOAP, REST, HTML, JavaScript, Ajax, jQuery, Windows.
OSI Technologies Pvt. Ltd, India Jul 14 – Dec 17 Role:Salesforce Developer
Responsibilities:
Interacted with various business user groups and performed detailed analysis of business and technical requirements and designed the solution by customizing various standard objects of Salesforce.com (SFDC) and using other Platform based
Developed APEX triggers, classes, Visual Force pages.
Performed field mapping of Salesforce and Legacy CRM systems.
Performed data migration into salesforce application using apex data loader through CSV files.
Performed detailed analysis of business and technical requirements and designed the solution by customizing various standard objects of Salesforce.com (SFDC).
Worked in setting up Marketing Campaigns, Campaign Hierarchies, Lead Queries, and Assignment rules.
Modified existing Approval processes and created Approval steps which used email alerts and field updates.
Automated the process of creating Leads directly from Web and Auto-Response rules.
Managed various project's end-to-end life-cycle from initial customer requirements, definition, and kick-off, through to delivery sign-off
Implementation support services at various SDLC stages like custom development and production support.
Deployed Apex using Force.com IDE, Force.com Migration Tool and Web Services API.
Implemented Classes, Interfaces and Keywords.
Environment: Saleforce.com platform, Apex Language, Visual Force Pages, HTML, Workflow & Approvals, Reports, Custom Objects, Email Services, Tabs, Controllers, Triggers, Visualforce, Page layouts, SOQL, SOSL, Custom Reports, Dashboards, Data Loader, SOAP, REST, HTML, JavaScript
Education
Jawaharlal Nehru Technological University, Hyderabad, Telangana, India
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