Front Desk Assistant
Resume:
TRINA LINDSEY
Front Desk Manager
Red Deer, AB
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Engaging Customer Service Supervisor with 9 years in a experience hotel atmosphere. Skilled at interaction with guests to create a warm environment, increase customer loyalty and create revenue for the company. Willing to relocate: Anywhere
Receptionist
Eagle Builders - Red Deer, AB
June 2020 to Present
1. Customer service
2. Multi line phones
3. Filing
4. Data entry
Front Desk Manager
Service Plus Inns and Suites - Drayton Valley, AB
October 2012 to March 2020
• Worked with the Inn Source Hotel System
• Trained and helped manage Front Desk staff
• Hired and terminated employees
• Deal with complaints and resolve to customers satisfaction
• Make reservations, checked guests in and out, dealt with credit card transactions on a daily basis
• Made schedules for both hotels
• Available for all shifts required at the hotel
• Worked with a switch board phone system
Service Plus Inns and Suites - Housekeeping Attendant
• Maintained a clean environment for the guests of the hotel
• Replenished all amenities for guests
• Deal with any complaints and resolve to the guests satisfaction
• Maintain a strict schedule, complete all tasks in the allotted amount of time T
WORK EXPERIENCE
High school or equivalent
Warburg High School
June 1996
RECEPTIONIST
BILLING
EXCEL
MICROSOFT OFFICE
OUTLOOK
Billing
Excel
Receptionist
Cash Handling
Outlook
Scheduling
Microsoft Office
Customer Service Skills
Microsoft Word
Data Entry
Filing
SKILLS
Billing, Excel, Microsoft Office, Outlook, Scheduling, Receptionist EDUCATION
SKILLS
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ADDITIONAL INFORMATION
Contact this candidate