Digital Marketing Technical Writer

Rama Chintakunta

Cell: 91-951******* Email:

****.***********@*****.***

**************@*****.***, *************@*****.***

Skype Id: rchintakunta92

Key Skills: Proficient in Technical Writing, Good Conceptual knowledge in Digital Marketing Concepts, Software Development & Software Training

CAREER OBJECTIVE:

Scaling new heights of success with hard work & dedication and leaving a mark of excellence on each step; targeting for assignments in Technical Communication/Writing and Content writing with an organization of repute as reading and writing has always been my passion with a 10+ years experience, where worked as a Software Developer for 5 years and as a Software trainer for 4+ years and 1 Year 7 months experience as a Technical/Content Writer.

TECHNICAL WRITING SUMMARY:

•Develop documentation for a variety of end users, including User manuals, Online help, Installation Guide, Quick Start Guide, Release Notes etc.

•Very good understanding for Documentation Development Life Cycle (DDLC) or Technical Writing process.

•Ability to analyse the documentation requirement performs audience analysis, write the content clearly and concisely, implement reviews and publish the documents.

•Write in a clear and concise manner and to be able to convey information appropriately for a variety of audiences.

•Ability to understand application functionality by working on the application and updating documents based on that.

•Effective use of authoring tools and ability to use new tools quickly.

•Maintain a consistent look and feel throughout all web properties

•Understanding of Microsoft Style guide and Controlled language STE (Simplified Technical English).

•Possess graphic and illustration skills.

•Good Command on reading and writing ability in English Language

•Good ability in researching and developing new topics, courses and teaching materials, including online resources.

SKILLS SUMMARY:

•Authoring Tools : Adobe Robohelp, Adobe Framemaker, Adobe Captivate, ActivePresenter

•Image tools : Snag It, MS Visio, Adobe Photoshop, Lucid charts

•Internet Technologies : Good Knowledge of E-Commerce and other internet Practices. HTML 5.0, HTML Forms 5.0, CSS, XML and DITA.

•Good Knowledge of DDLC and Agile SDLC and Scrum concepts.

•Good Knowledge in Digital Marketing, Email Marketing, Social Media Marketing, Website Creation, SEO, Good AdWords, Good Analytics.

OTHERS:

•Languages Known: C++, C, Java.

•Databases Known: Advanced knowledge of Oracle SQL, Forms & Reports 10g, SQL*Plus, PL/SQL, SQL*Forms 3.0, SQL*Report Writer 1.1, SQL*Menu 5.0,BI Reports and MYSQL.

EDUCATION QUALIFICATIONS:

•Masters’ in Business Administration from University of Botswana, October 2015 Gaborone, Botswana.

•Master’s in Computer Applications, October 2004 Osmania University, Hyderabad, India

•Bachelor of Science, 2000, Osmania University, Hyderabad, India.

CERTIFICATIONS:

•Certificate in Digital Marketing Course from DSIM(Delhi School of Internet Marketing), Hyderabad.

•Certification course on Technical Writing from Tech Total Soft Systems, Hyderabad, Jul-Aug, 2016

•Oracle Certified Professional (OCP) – Developer 6i track in 2008.

WORK PROFILE:

A total of 10 years 6 months experience as a Lecturer and Software Engineer, the elaborate details are given below:

Working as a Technical Writer in Solix Softech Pvt. Ltd., Hyderabad since September 2018.

Worked as a Content Manager at Archiveforce, T-Hub, Gachibowli, Hyderabad from July 2017 to March 2018

Worked as a Technical Writer at Vasista Enterprise Solutions, Hyderabad, Telangana from September 2016 – July 2017.

4 years and 3 months experience as a Lecturer (IT) Limkokwing University of Creative Technology, Gaborone, Botswana.

3 years of experience in Oracle Applications Technical Consultant, SAIS.

2 Years of experience in Oracle Forms and Reports as Assistant Software Engineer

6 months year experience as a Part-time Lecturer Vanitha Mahavidyalaya College, Hyderabad, India

EMPLOYMENT HISTORY:

Currently, working as a Technical Writer at Solix Softech Pvt Ltd.

Worked as a Content Manager at Archiveforce, T-Hub, Gachibowli, Hyderabad from July 2017 to March 2018.

Job Responsibilities at ArchiveForce:

Creating User Manuals and Help Files for a Cloud-based CRM application ArchiveForce which was developed on Salesforce platform by building Content and Illustrations by using Lucid Charts, Snag IT, and MS-Word.

Reviewing the manuals and help files.

Gathering required information from Developers, testers and other SMEs as per the requirements to create Manuals and Help files.

Supporting the organization in Documentation aspects related to other Mobiles apps and Progressive Websites.

Familiarizing new recruits with the existing system.

Worked as a Technical Writer at Vasista Enterprise Solutions, Hyderabad, Telangana Since September 2016 to July 2017

Job Responsibilities as a Technical Writer:

Creating User Manuals for a Cloud-based ERP application Milkosoft by building Content and Illustrations by using MS-Visio, Snag IT, and MS-Word.

Reviewing the manuals

Preparing Training materials using MS-Powerpoint

Preparing Questionnaires for Trainees using Google Forms

Creating Mobile app User Manuals

Created user manual for e-Dhaga and Milkosoft Mobile app

Training my colleagues for UI of the Milkosoft application.

Worked as a Lecturer(IT-Software) for Limkokwing University of Creative Technology, Gaborone, Botswana. Since August 2011 to December 2015

I have been handling the following modules:

•Database Applications

•Introduction to Computer Skills

•Ethical Issues in IT Industry

•Global Information Systems

•Computer Hardware

•Internet payment

•E-Commerce and E-Marketing

•Web Design

Key Responsibilities as a ICT Lecturer:

•Planning and preparing lessons;

•Researching on books and internet to develop new topics, courses and teaching materials and content development on latest technologies for educating student.

•Monitoring, assessing and marking students' work.

•Motivate and support

•Carrying out a pastoral role as a personal tutor to students;

•Conducting tutorials on a one-to-one basis with learners;

•Planning additional support for students, as necessary;

•Maintaining knowledge of, and implementing, college policies;

•Interviewing potential students and conducting diagnostic assessments as necessary;

•Undertaking a range of administrative tasks.

Technical Consultant, Software Applications and Information Solutions Pty Ltd.(SAiS), Botswana, Responsible for Technical design & implementation of Oracle Apps delivery. Jan 2009 to Jan 2011

Assistant Software Engineer, Andhra Pradesh State Warehouse, involved in Design, Development and Implementation. April 2005 to June 2007

Key Responsibilities

•As Software Engineer, Involved in Design, Development and Implementation

•Client interaction for requirement gathering, system study & analysis.

•Understanding the technical & functional specifications.

•Design, development, testing, troubleshooting and debugging of the applications.

•Managing smooth implementation and testing of the application.

Part-time Lecturer in the Department of Computer Science for Networking and Programming Languages of C and C++ and as a Lab-Assistant at Vanitha Mahavidyalaya College for Women affiliated to Osmania University, Hyderabad, Andhra Pradesh (State), India. November 2004 to March 2005

PERSONAL PROFILE:

Name: Rama Chintakunta

Date of Birth: 04-01-1979

Passport: Indian (H1041719)

Marital Status: Married

Cell: 91-951*******

Postal Address: Plot No: 204, Green Projects Residency, Opp. Boss Towers, Madhapur, Hyderabad – 500081, Telangana, India.

Email:

****.***********@*****.***

**************@*****.***, *************@*****.***

Skype Id: rchintakunta92

Languages known: English, Telugu, Hindi and French (beginner).

DECLARATION: I hereby resolve that the details furnished above are true to the best of my knowledge and belief.

(CHINTAKUNTA RAMA)

Contact this candidate