KARLA WHEELER
** ***** ***** ********** ** *****
404-***-**** • ************@***.***
OBJECTIVE
Results oriented Office Manager/Administrative Assistant seeking a position which gives increased complexity in my job duties and responsibility. Over fourteen years administrative experience in various office settings including distribution and educational industries. Positive attitude, great attention to detail and accuracy, ability to achieve targeted goals, meet budgets, and excels in challenging situations. Strong desire to succeed in a fast-paced environment and make a difference in the office administrative procedures to further organizational goals.
SUMMARY OF QUALIFICATIONS
Proficiency in a Microsoft Office; excellent Excel, Word and PowerPoint skills
Strong leadership skills
Excellent writing, grammar and oral communication skills
Strong organizational, attention to detail, analytical and creative problem-solving skills
Ability to multi-task and prioritize numerous ongoing projects
Skilled at interacting with customers of all socioeconomic backgrounds
Hard worker, quick learner, and ability to assume responsibility
Enthusiastic, dependable, punctual, self-motivated
Professional and courteous attitude
Experience in planning and implementation of events
EXPERIENCE
Douglas County Sheriff’s Office 2 / 2019 to Current
Records Clerk
Data entry
GCIC backgrounds
Record management
Warrant process
Customer service
Open records
Douglasville Police Department 12 / 2018 – 2 / 2019
Part-time Records Clerk
Data entry
Bike Alert 02 / 2018 – 02 / 2019
Customer Service/Administrative Assistant
Account payables/account receivables
Monthly statements
Shipping
Invoice discrepancy settlement
Ultimate Distributors 06 / 2017 – 11 / 2017
Accounting Specialist
Escrow account maintenance
Account payables/account receivables
Invoice discrepancy settlement
Driver invoice settlement
Routing adjustments
General Wholesale Company 06 / 2014 – 06 / 2017
Accounting Specialist /Administrative Assistant
Escrow account maintenance
Account payables/account receivables
Invoice discrepancy settlement
Driver invoice settlement
Routing adjustments
Atlanta Beverage Company 10 / 2009 - 02 / 2014
Branch/Corporate Administrative Assistant
Branch administrative support to branch manager & sales directors
Compile & maintain wholesaler reports
Maintain employee uniform program - rental & employee purchases; process weekly uniform invoices, employee payroll deductions for uniform rental & purchases; purchase & maintain stock uniform inventory
Maintain sales department invoices; process invoices for payment
Backup receptionist
Customer service
Send out route changes to department heads
Maintain meeting schedules, reservations & arrange catering services
Order/maintain office supplies
Schedule office equipment repairs & maintenance
FedEx/UPS shipping
Other administrative duties as assigned
Corporate Administrative Assistant (Corporate Office & 3 Branches)
Maintain wireless program for all branches (300 plus cell & data lines), including negotiating wireless contracts; program & maintain company cell phones; maintain employee liability agreements; process monthly invoices with employee payroll deductions
Maintain fleet files; fleet assignments; coordinate refurbishments & PM Service for Fleet; maintain fleet service software; enter work orders & purchase orders for fleet/mechanics/shop; process for payment
Designed company letterhead & business cards
Other administrative duties as assigned
Green Acres Preschool 07 / 2008 - 09 / 2009
Office Manager
Billing
Collections
Data Entry
Registration
Call taking and greeting clients
Website maintenance
Various duties assigned by Director
Associated Packaging 02 / 2007 - 06 / 2008
Customer Service / Inside Sales
Accounts receivable/payables
Sourcing
Freight
Sales commissions and support
Order tracking/entry
Collections
Douglas County Board of Education 08 / 2000 - 12 / 2006
Attendance Clerk (2 years)/ Office Manager (4 years)
Managed a four-person office order supplies for 108 employees and 850 students
Leave management 108 employees as well as employee benefits
In-house accounting (payables, receivables, deposits, & collections)
Maintenance request
Monthly Accounting Reports
Gas Incorporated 1993 / 1995
Office Manager
Inside Sales; Accounting; Billing; End of Month Closeout
King Provision 1990 / 1993
Customer Service Representative
Lead CSR 2 years
Data entry
Pactel Paging 1986 / 1989
Customer Service/Office Manager
Inside Sales; Accounting
Douglas County Sheriff’s Department 1983 / 1986
Records Clerk
Data Entry
VOLUNTEER WORK
Alexander Wrestling Booster Club _ 09 / 1996 - 05 / 2000
Alexander Wrestling Booster Club President _ 09 / 1998 - 05 / 2000
Bill Arp Elementary 100 Year Community Celebration _ 04 / 2008
Chapel Hill High School Touchdown Club _ 07 / 2010 - Present
EDUCATION
Douglas County High School
REFERENCES UPON REQUEST