Customer Service Office
Resume:
Munyadziwa Marlyne Lifuwa
(c) 079-***-**** – **1 DIEPSLOOT EXT NO 3 (TANGANANI) RANDBURG 2189
*******.******@*****.***/ *******.******@*****.***
Skills
Microsoft Office Soft - WORD, EXCEL, POWERPOINT, OUTLOOK & INTERNET EXPLORER
SAP
Pastel
Axapta
Debtors
Creditors
Sales / Customer Service
Office Management
Team Player
Deadline orientated with good time management skills
High Customer service orientation & Ability to handle pressure
Excellent communication skills
Negotiating skills
Deal making
Experience
11 years experience
7-8 years’ experience in Debtors, Creditors role and Procurement Administration environment
Personal Information
Date of birth: 03 October 1984
Id number: 841***-****-***
Nationality: South Africa
Driver’s licence: Code 10
Health: Excellent
Ethic Group: Black
Languages: English (speak, read and write)
Venda (speak, read and write)
Sotho and Zulu (speak)
Education
Name of Institution: Luvhivhini High School
Last grade passed Grade 12
Subjects Passed: English, Tshivenda, Mathematics, Biology, Geography, Afrikaans
Year: 2006
Name of Institution: Varsity College, Quest Computer Skills Centre & Imsimbi
Course: Office Administrator, Basic Bookkeeping and Pastel Accounting & Excel Intermediate
Subjects Passed: Self Improvement Techniques
Time Management
Pastel Partner Version 5.2
Communication
Year: 2010 & 2012
OBJECTIVE
I describe myself as innovative, energetic and hard working. I enjoy a challenge and seek good results. I have excellent communication and interpersonal skills. My verbal and non-verbal skills are good across all levels in a corporate environment. I have a strong sense of urgency and willing to go the extra mile.
I consider myself independent, competent and objective. My management skills enable me to multitask and still manage to put the attention to detail that I pride my work on.
EMPLOYMENT
Classic Gardens Maintenance / Landscaping
Knoppieslaagte, Administration / Business Administration
April 2009 to May 2015
Switchboard Operator / Receptionist
Answering of Switchboard, Screen and Direct calls / Taking Messages
Customer Server
Diary Management, Travel Arrangements (including flights, vehicles, accommodation)
Data Capture - Update Customer Information
Petty Cash
Stationary
Housekeeping
Welcome guests & Offer refreshments and direct to meeting room
Update Driver Delivery Register
Manage mail, postage and distribute to relevant personnel
Office Management
Creditors
Match purchase order, delivery note, before processing supplier invoices
Ensuring that all supplier invoices are correctly signed off, processing of supplier invoices to the correct account with the correct order number
Capturing supplier’s invoices on Pastel Partner 2007
Resolve all supplier queries to minimize reconciling items
Reconcile all cash payment – Supplier Statement to Remittance advice
Preparations of Creditors payments
Prepare transfer requisitions of all payments daily
Debtors
Follow up on overdue accounts
Reconcile bank account daily
Do all filing & record keeping and maintain a reliable record keeping system
Daily / Weekly / Monthly reporting to management on outstanding debtors
Process Quotes /Invoices/ Credit Notes
Perform an Analysis / Reconciliation on debtor’s accounts
Monthly Statement to clients
Resolving / Handling Queries (Customer Service)
Handles Correspondence (Payment Arrangement)
Vehicle maintenance
Oversee Petty Cash
Compiling Tender information, necessary documentation & Supplier registration Applications
Ad hoc tasks as requested by management
Bidvest Landscaping
May 2015 to Current
Debtors
Follow up on overdue accounts
Reconcile bank account daily
Do all filing & record keeping and maintain a reliable record keeping system
Daily / Weekly / Monthly reporting to management on outstanding debtors
Process Quotes /Invoices/ Credit Notes
Perform an Analysis / Reconciliation on debtor’s accounts
Monthly Statement to clients
Resolving / Handling Queries (Customer Service)
Handles Correspondence (Payment Arrangement)
Vehicle maintenance
Oversee Petty Cash
Compiling Tender information, necessary documentation & Supplier registration Applications
Ad hoc tasks as requested by management
Bidvest Top turf July 2016 to Current
Procurement Administrator
Prepare purchase order
Match purchase order, delivery note, before processing supplier invoices
Ensuring that all supplier invoices are correctly signed off, processing of supplier invoices to the correct account with the correct order number
Negotiating prices, quantities and delivery time scales
Arrange supplier discounts
Update and File records
Resolve order Problems
Capturing supplier’s invoices on Axapta
Resolve all supplier queries to minimize reconciling items
Managing/Monitor inventory stock levels
Producing reports for the open orders and uniforms stock
Reconcile all cash payment – Supplier Statement to Remittance advice
Preparations of Creditors payments
Prepare transfer requisitions of all payments daily
Identifying and meeting with suppliers
Preparing Check Requisition and give to Cashbook Department for payment to be done
Check BEE Certificate if expired and request
Update BEE report quarterly
Ad-hocEnhance profits by acquiring suitable goods at competitive prices though sensible planning and careful purchasing
Managing purchasing cycles
Ensure a clean age analysis monthly with Creditors Admin
References
Contact Person Olivia Mare (Office Manager – Classic Gardens)
Telephone 073-***-**** or 011-***-****/34
Contact Person Kathy Buck (Finance Manager – Classic Gardens)
Telephone 082-***-****
Contact Person Ian Buck (Director – Classic Gardens)
Telephone 082-***-****
Contact Person Nicky Gomes (Finance Manager – Bidvest Landscaping)
Telephone 087-***-**** / 082-***-****
Contact Person Lilly Baloyi (Payroll Administrator Bidvest Topturf)
Telephone 082-***-**** / 083-***-**** or 087-***-****
Contact this candidate